Hire Top Technical Support Manager

Stephanie Bush

Insightful Information Technology Manager with 28 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

SANDRA C. DOMINGUES

Results-oriented professional with over 5 years of experience in HR and 10 years in finance. Proven track record of successfully implementing local and global improvements and transformation initiatives in both HR and finance. Recognized as an expert with a unique ability to connect finance and HR, delivering robust and creative solutions. Passionate about aligning program/project activities with business strategy, priorities, and goals.

Salvador Vidrio

Proven track record of 10 + years with providing enterprise level customer support and management for SAN switches, Storage devices, Servers, cloud computing and infrastructure. Case management and account expertise; providing full coverage from initial contact, case life-cycle management including peer engagement and responsibility for final customer resolution. Hands-on experience with the installation, testing configuration and implementation of complex hardware and software systems backed by years of technical training and certifications. Provides analysis and recommendations to senior management teams for purchasing decisions. Work well independently or in a group setting, Capable of providing team leadership, mentoring and/or training.

Ramon Alicea

Seasoned Technical Project Manager skilled in leading complex technology initiatives. Delivers projects on time and within budget while upholding quality standards. Excels in problem-solving, team leadership, and fostering communication between technical teams and stakeholders. Enhances project efficiency through streamlined processes and strategic oversight of cross-functional teams.

Barry Rafferty

5ESS Technical support professional with robust background in troubleshooting, network configuration, and customer service. Known for strong analytical skills and effective communication in high-pressure environments. Consistently collaborates with teams to solve complex issues and adapts to dynamic technical requirements. Skilled in system diagnostics, software installation, and debugging software and database issues.

Artis Spiller

Technologically sound professional with more than 15 years of experience operating and troubleshooting a wide variety of network equipment including routers, switches, satellites, line of sight radios, small extension nodes, and command post nodes.

Sharon O’Brien

Experienced leader bringing 25+ years of technical experience. Effective people manager and big-picture thinker adept at leading projects from concept through completion. Built and led startups, small and large organizations. Expertise in Telecom, Utilities, Smart Grid, Meter Data Management and Financial industries

Derek Eatmon

As support professional, brings wealth of managerial experience to efficiently handle customer inquiries and technical issues. Known for fostering team collaboration and consistently delivering outstanding results. Reliable and adaptable, with skills in conflict resolution and team building.