I have been in the flooring industry for most of my career learning many facets of the industry , primarily in the category of installation. Over the years with sales experience coupled with my current technical background it has given me better insight to the flooring industry and has helped me become more well rounded in this ever changing industry. Customer-oriented. Dedicated and hardworking with internal drive to deliver excellence. Team player with experience in training and team development.
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Results-driven organizational leader with a proven track record in enhancing team performance and driving company success. Leveraging advanced supervisory skills to implement innovative processes, evaluate employee performance, and ensure high productivity. Recognized for fostering positive workplace morale through effective training and conflict resolution strategies. Possesses specialized expertise in operational strategy and communication, aligning team efforts with organizational goals.
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Dependable professional with several years of Tier 1 technical support experience. Successfully assists end-users with technical issues. Communicates complicated concepts clearly and professionally, providing excellent customer service in both verbal and written form. Ability to type 90 WPM consistently and accurately.
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Efficient and personable former Escrow Officer with 20 years of experience making complex real estate transactions seamless for buyers, sellers and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately all while meeting deadlines of lenders, realtors, and the appropriate County. Team player with coworkers and clients with history of smooth closings and repeat customers. Always customer service focused.
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Administrative professional with a track record in providing optimum support to Directors and Senior Managers. A multi-tasker who is proactive, flexible and calm in a fast-paced, challenging environment which allows senior executives to focus on high-level responsibilities. Knowledgeable and adept with best practices and technology for office management; strong organizational and time management skills to prioritize and meet timelines. Friendly and warm, with a high level of cultural awareness and team skills that facilitate collaboration with all levels of employees, patients, families and external contacts. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
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Proven sales/training professional with extensive experience in both inside and outside B2B Sales, and building customer relationships, creating new revenue streams, successfully and passionately facilitating new hire training across numerous roles and several lines of business, and extending motivating support and coaching to current sales reps wanting to achieve higher performance levels and exceed goals.
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Diversely Skilled Technical Analyst with10+ years Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication. Competent Technical Support Associate well-versed in assisting users with diverse computer system, mobile device and peripheral equipment problems. Familiar with security standards and usability optimization. Effectively operates autonomously to troubleshoot and fix concerns. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert [Software and troubleshooting tools user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
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Experienced Support Manager with a background in staff management, training, and customer service. Skilled in daily operations, problem-solving, and team collaboration, with a strong focus on keeping service efficient and customers satisfied.
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