Hire Top Technical Support Manager

Buffie Jones

Resourceful Tier 2 Technical Support Specialist known for high productivity and efficient task completion. Possess specialized skills in advanced troubleshooting, network diagnostics, and customer service management. Excel in problem-solving, communication, and adaptability, ensuring swift resolution of complex technical issues while maintaining positive client interactions.

Lori Johnson

Dynamic Senior Technical Project Manager with a proven track record in fostering relationships and leading diverse teams to deliver impactful business solutions. Adept at aligning IT and business objectives, while expertly managing agile project methodologies, risk mitigation strategies, and cross-functional collaboration. Recognized for driving productivity and efficiency, leveraging exceptional communication and problem-solving skills to achieve successful project outcomes. Committed to continuous improvement and innovation in technology-driven environments.

JULIE BASCUS

Accomplished Air Force leader with a proven track record in team leadership and complex problem-solving. Excelled in policy implementation and emergency response, enhancing worldwide readiness and operational efficiency. Demonstrated exceptional time management and verbal communication skills, mentoring future leaders and managing critical programs. Achieved significant improvements in personnel and postal operations across multiple continents.

PRIYADARSHINI MUTHUSAMY

With 16 years of experience in leading the development and delivery of technology-driven products. Proven ability to bridge the gap by translating complex technical concepts into actionable product requirements. Expert in managing cross-functional teams in defining technical requirements, and streamline dependencies and deliverables. Develop Product Requirement Document(PRD) communicating the requirements and specifications of the product feature to the executive team. Lead NPI(New Product Introduction) scorecard collaborative effort to ensure all elements of the scorecard are up-to-date, track progress against milestones and communicate with stakeholders. Assists Product Marketing in creating a go-to-market plan that includes product positioning, messaging, and launch strategies.

Erik Miles

Reliable Technical Support Manager with progressive career history leading support teams in call centers. Proven strengths in developing people and improving processes. Seeking opportunity in fast-paced environment with service-oriented mission.

Shane VanDenHeuvel

Personable and dedicated Customer Service Representative with extensive experience in ARFF industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Tangy Cobb-Williams

Technical support/customer service/ customer relation professional offering 19+ years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as surpassing company expectations. Able to focus on projects, develop strategies, and meet or exceed deadlines.

Warren Harris

Enthusiastic client services training professional with strong background directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.