Hire Top Technical Support Manager

Pamela Lara

Results driven Business Intelligence Consultant and Support Desk Team lead with expertise in data management and a proven track record of leading technical projects to a successful completion. Skilled in driving improvements in data services, managing cross-functional teams, and ensuring exceptional customer satisfaction. Adept at problem solving in fast-paced environments. Experienced in implementing service processes and building strong customer relationships for repeat business.

Scott Webb

Dynamic and results-oriented Senior Service Manager with over 30 years of experience in the technology sector. Proven track record in leading global support teams, enhancing customer satisfaction, and implementing innovative support solutions. Adept at fostering strong client relationships, driving operational excellence, and achieving high-performance metrics. Demonstrated expertise in strategic planning, process optimization, and team development.

Gaston Garces

Results-driven Technical Support Representative with a track record of resolving intricate technical inquiries in healthcare. Trained new team members and authored SOPs that enhanced team productivity. Combines technical expertise in software applications with a strong foundation in Front-End and Back-End Software Engineering.

Stacy Gillis

Dynamic Senior Advanced Client Technical Support Representative at Jack Henry & Associates, recognized for delivering functional solutions that drove significant cost savings. Expert in troubleshooting and issue resolution, with a strong focus on client support and cross-functional collaboration. Proven ability to mentor teams and enhance training programs, ensuring high-quality service delivery.

Joseph Welsch

Senior Manager with extensive experience at PayPal, specializing in customer satisfaction through strategic planning and performance metrics. Achieved SLA compliance above 80% through effective incident management and talent development. Proficient in Salesforce, enhancing support operations and driving cross-functional collaboration for exceptional results.

Tony Rohs

Versatile and results-oriented Operations & Support Manager with 20+ years of experience leading high-performing teams in technical support, training, and customer-facing environments. Known for developing global documentation, driving process improvements, and mentoring staff through transition and growth. Proven ability to maintain 90%+ satisfaction scores, build cohesive support structures, and thrive in fast-paced, high-pressure settings. Seeking a leadership role in operations, client success, or support management.

Nakeydrea Moran Pollard

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Shawn Wagner

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.