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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Client Technical Support Senior Associate
Bloomberg Industry Group
Rockville High School
Berlin, MD

Client Technical Support Associate offering 23 years in technical support and customer care. Accurately responded to various customer questions, concerns and technical needs. Consistently maintained professional demeanor and applied customer service methods to assist customers. Helpful Client Technical Support Associate assisting end-users with computer, hardware and system problems. Reducing issues in helpdesk environment. Communicate complex concepts clearly. Personable and dedicated Customer Service Representative with extensive experience in publishing sales industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

TOP SKILLS

Software configurationTechnical troubleshootingCustomer educationTechnical supportService ticket tracking
Senior Manager, Clinical Laboratory Support
Northwell Health - CFAM
City College of New York
Jamaica, NY

Results-driven Senior Manager with extensive experience in a very fast pace clinical laboratory support. Skilled in policy development and problem resolution, fostering effective communication across departments to enhance operational efficiency and maintain regulatory compliance. Results-driven Senior Manager with extensive experience in clinical laboratory support. Skilled in policy development and problem resolution, fostering effective communication across departments to enhance operational efficiency and maintain regulatory compliance.

TOP SKILLS

Workflow optimizationQuality controlPolicy developmentBudget managementPatient safety
Team Lead | Technical Support II |Fabrication WelderCommercial Electrician |
DellEMC |Weir Minerals |Arco Electric |
Independence UniversityITT-Technical Institute
Clinton, UT

Dependable Team Leader with a proven track record of efficiently completing tasks in various settings. Possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets and successfully developing strong teams.

TOP SKILLS

Performance monitoringCoaching and mentoringKey performance indicatorsPerformance improvementComplaint resolution
Technical Support Analyst IICustomer Service RepresentativeCashierCustomer Service RepresentativePatient Care TechnicianClaims Associate II
ACS Technologies, Inc.SITEL Formerly Client LogicBI-LOComputer Science Corporation, CSCSpartanburg Regional Medical CenterBlue Cross Blue Shield Of South Carolina
Medical University of South CarolinaGrand Canyon UniversityFlorence- Darlington Technical CollegeClemson UniversityUniversity of South Carolina SpartanburgSouth Carolina State University
Richardson, TX

Skilled technical professional with experience in providing high-quality technical support. Adept at troubleshooting, problem-solving, and delivering effective solutions. Strong emphasis on team collaboration and adaptability to changing needs. Proficient in customer service, technical documentation, and system maintenance. Known for reliability and consistent achievement of results. Knowledgeable support analyst with solid background in troubleshooting and resolving technical issues. Adept at identifying root causes and implementing efficient solutions, ensuring seamless operations and user satisfaction. Demonstrated expertise in system maintenance and customer support, coupled with excellent communication and problem-solving skills.

TOP SKILLS

Development documentationOrganizational skillsMobility devicesApple iosApplication support
Technical Product Support RepresentativeSenior Payroll Administrator and AccountantService Delivery AssistantTeam Lead, Customer Care Support CenterAccount Relationship Specialist, Treasury Management Department
Fidelity Information Services (FIS)Upon a Star Travel, LLCHuntington National Bank
Mount Vernon Nazarene University
Baden

Dynamic professional with extensive experience at Fidelity Information Services, specializing in customer service and technical troubleshooting. Demonstrated ability to lead teams in improving process efficiency and managing high-priority escalations. Expertise in risk management and analysis, consistently achieving results that surpass expectations while building strong client relationships.

TOP SKILLS

Customer serviceTechnical troubleshootingSystem documentationCustomer relationship managementProcess improvement
IT Technical Support SpecialistCustomer Service Engineer
KGM ConsultingAvaya
Sheepshead Bay High School
New York, NY

Dynamic IT Technical Support Specialist with KGM Consulting, adept at enhancing customer satisfaction through effective technical troubleshooting and conflict resolution. Successfully implemented new processes that improved efficiency and reduced costs. Known for delivering impactful training sessions and maintaining strong team collaboration, while consistently providing exceptional on-call support.

TOP SKILLS

Technical troubleshootingCustomer trainingTeam collaborationCritical thinkingConflict resolution
Technical Support RepresentativeOffice ClerkClient Relations SpecialistMortgage Loan ConsultantResearch/Remediation AssociateReal Estate AdvisorSenior Mortgage ConsultantCollector III
Epiq GlobalQueen City ApplianceLendingtreeShellpoint MortgageWells FargoTitanium Solutions
Brookstone College of Business
Charlotte, NC

Accomplished professional with a proven track record at Wells Fargo, adept in Microsoft Excel and public speaking. Expertise in resolving high-profile inquiries and streamlining bankruptcy processes, significantly enhancing customer satisfaction. Demonstrates exceptional problem-solving abilities and a commitment to excellence.

TOP SKILLS

MicrosoftExcelWordPower pointPublic speaking
Technical SupportDesktop Support ConsultantDesktop AnalystTier 2 Technical Support SpecialistDesktop Support TechnicianL2 Desktop Support EngineerDesktop Rollout ConsultantDesktop EngineerIT Help Desk TechnicianCAD OperatorDraftsmanCAD Operator
Wes Cancel Elevator Draftsman, IncWARNER MUSIC GROUPHBOiSeclabsCIBC World MarketsPARIBASFLOWERS – NEW YORKNOVARTIS PHARMACEUTICALSCBA Elevator Consultants, LLCB-Design Drafting ServicesVertical Systems Analysis Inc
DevelopmentUniversity of PhoenixLaGuardia Community College of The City University of New York
Queens Village, NY

Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology.

TOP SKILLS

Problem-solvingMs office suiteIpadosHardware upgradesMaintenance
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