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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Sr. Technical Program Manager – EPE | EnablementSr. Technical Product Owner/Manager – Frito-Lay | Enabling FunctionSr. IT Business Relationship/ Delivery Manager - Frito-Lay | FinanceIT Digital Governance Deliver Manager – Global Consumers
Wells Fargo Financial Services CompanyPepsiCo, Inc.PepsiCo. Inc
Keller Graduate School of ManagementUniversity of Arkansas - Little Rock
Frisco, United States

Collaborative Senior-level Technical Product | Program | Delivery Manager with 15+years of experience in leading cross functional teams to deliver cyber security, digital capabilities and cloud solutions for global organizations. With proven success building and motivating program teams while demonstrating leadership in systems implementation, program execution and process improvement engagements.

TOP SKILLS

Soft skills: product lifecycle management & sdl modelsBusiness relationship management &digital transformationContract/vendor management & account/budget managementRisk / issue management continuous improvementApplication management
Manager of Customer Support and IT SolutionsCash Application SpecialistSalespersonPhysical Education Coach AssistantSupervisor ECF & Imaging (Electronic Case Filing)
Rechat, Inc.Aveanna HealthcareAct Pipe & Supply LtdMesquite ISDNational Bankruptcy Services LLC
MediaTech Institute
Winnsboro, TX

Dynamic leader with a proven track record at Rechat, Inc., driving a 95.6% CSAT through strategic initiatives and cross-functional teamwork. Expert in operations management and staff development, I fostered a high-performing team, enhancing client engagement and achieving 15% sales growth by leveraging data-driven insights and innovative solutions. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals. Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs

TOP SKILLS

Customer serviceTeam leadershipTime managementDecision-makingComplex problem-solving
Technical Support ManagerOperations ManagerLaboratory ManagerDirector of Service and Support
Upcera Dental AmericaSmile Now ArizonaDigital Dental Lab
NTMA Training Centers of Southern California
Scottsdale, AZ

Highly-qualified Laboratory Manager with top-notch leadership, planning and problem-solving abilities. Open and clear communicator with disciplined and thorough approach. Experienced Support Manager with over 10 years of experience in Dental. Excellent reputation for resolving problems and improving customer satisfaction.

TOP SKILLS

Laboratory managementEquipment maintenanceCustomer serviceConflict resolution3shape
Client Support Manager IIClient Support Manager ISales AdministratorNTAC Technical Analyst IIINTS Technical Analyst IINOC Technical Analyst ISalesclerkCustomer ServiceTelecommunications Specialists 3rd Class
LumenDillard’sGAP Inc DirectUnited States Coast Guard
University of PhoenixUniversity of Pheonix
Georgetown, TX

Client support manager with a strong analytical background, adept at identifying trends in customer feedback to drive service enhancements. Successfully developed processes that facilitate client interactions and collaboration across departments. Expertise in managing client inquiries to ensure timely and effective support.

TOP SKILLS

Client communicationProject managementClient assessmentsStrategic planningProcess improvement
Technical Support Team CoachMarketing Assisstant
SitelProcter & Gamble Co
Iroquois High School
Louisville, KY

Driven Team Coach with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.

TOP SKILLS

Microsoft windows and officeWorkflow processesImprovement plansProcess improvement initiativesResolving problems and incidents
Quality Engineer / Technical Lab ManagerTechnical Quality Lab ManagerQuality Process EngineerQuality Manager / Project Manager
AhlstromLG Chem / UnisealGE AVIATIONService Tool & Die & Plastics
WGU
Henderson, KY

Effective quality professional bringing proven success in driving continuous improvement initiatives in Quality Engineer roles. Focused and diligent with commitment to fostering corporate mission. Consistently acknowledged for implementing actionable initiative to reduce error rates and optimize company processes.

TOP SKILLS

Quantitative analysisNon-conforming materials reportQuality improvement plansFailure investigation and analysisRoot cause analysis using 5 why and 8-d methodology
Secretarial Support Manager
Baltimore City School System
Morgan State University
Gwynn Oak, MD

Organized Secretarial Support Manager known for high productivity and efficient task completion. Skilled in office management, administrative support, and workflow optimization. Excel in communication, time management, and problem-solving to enhance office operations and team collaboration.

TOP SKILLS

Calendar managementRecords managementPayroll processingOffice administrationDocument management
Technical Support Specialist 3Technical AnalystNetwork Engineer / Contractor
Southern CompanyFiservACP Incorporated
University of Alabama at BirminghamJefferson State Community College
Mccalla, Alabama

Technical Analyst with a strong background in delivering data-driven solutions to enhance business processes. Skilled in troubleshooting and providing timely technical support to end-users, effectively restoring functionality and minimizing downtime. Proven track record in managing projects and collaborating with stakeholders to achieve operational goals.

TOP SKILLS

Technical supportRemote technical supportOn-site supportTroubleshooting techniquesTesting and diagnostics
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