Hire Top Technical Support Manager

Maria Lassiter

Highly versatile Healthcare Operations and Patient Services Leader with over 15 years of experience driving efficiency across life sciences and multi-site medical practices. Proven expertise in managing teams of up to 55 employees, overseeing multi-million dollar revenue cycles, and ensuring strict compliance with AHCCCS and ADHS regulations. Currently serving as a Subject Matter Expert (SME) in CAR T cell therapy patient navigation and clinical case management.

Mario A Rocha

Experienced IT manager with a proven track record overseeing technology deployment and maintenance. Skilled in instructing and leading IT staff members to support hardware, software, and networking infrastructure. Collaborates closely with executives to determine and implement tech needs, while effectively managing technology strategy, training, and documentation.

Lauren Martin

Proven leader at AT&T Inc., adept in relationship building and project management, enhanced customer satisfaction across federal and retail sectors. Spearheaded support for 75K+ customers, driving $40M in revenue, and led a top-performing store. Excelled in staff development and leveraging Excel for business analysis, achieving the highest audit score in a competitive market.

Ariel Adams

Dynamic project manager and Agile practitioner with expertise in team development and relationship building. Skilled in fostering psychological safety to enhance collaboration and align team members for rapid implementation, diplomatic in building consensus, and spearheading teams. Strong background in administration and program management, with a focus on communications and process improvement. Specializes in planning and implementation with proven track record of executing programs through strategic efficiency.

Esteban Oliva

Highly skilled and dedicated professional with over 15 years of experience in program management, security forces, weapons instruction, and leadership within the United States Air Force. Proven expertise in instructional development, combat arms training, and curriculum management. Adept at fostering professionalism, ensuring operational efficiency, and maintaining compliance with federal and military standards. Committed to continuous improvement and excellence in training and operations. Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives. Program management professional with history of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.

Patricia (Patty) Keene

I have expertise in client relationship management and technical issue resolution. I am known for collaborative approach and my ability to work with individuals to achieve their changing needs. I am skilled in problem-solving and effective communication, as well as regulatory, RCRA and DOT skills. Experienced with managing client relationships and delivering tailored technical and environmentally friendly solutions to issues that arise. I try to utilizes problem-solving skills, to address complex issues..

Kevin Coyl

Experienced IT Infrastructure Project Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing milestones across high-performance teams. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Drew Gransbury

Insightful Team Leader with 5 years experience in customer lifecycle management from Marketing, Sales and Post Sales account management and support at a SaaS based Startup. Strong technical acumen and product knowledge expert that resolves issues with an investigative approach. Experienced sales professional who can provide value to leads and clients through asking discovery questions and uncovering pain points to find upsell opportunities and drive revenue. Dedicated to building and nurturing customer relationships through providing expert level product knowledge and best practice advice to drive ROI. Proactive thinker who is always using analytics to predict trends and pivot before course correction is needed. Strong trainer who realizes that all people may have a different learning style and changes as needed to fit to specific individuals needs. Focused on employee retention by keeping current staff engaged through career pathing and promoting from within.