Hire Top Technical Support Manager

Angela Hunter

Dynamic leader with a proven track record at BioMerieux, managing over 75 technical support personnel across multiple locations. Expert in leveraging data analytics and strategic leadership to drive process improvements and operational efficiency. Award-winning for excellence, adept in database management and fostering team development. Achieved significant productivity gains, demonstrating a commitment to results and customer satisfaction.

Cody Welsh

Compassionate professional specializing in client care and technical support. Demonstrated success in fostering client satisfaction through effective communication and problem-solving skills, while maintaining a safe and organized environment.

Jeff Chick

Business professional with proven expertise in driving operational efficiency and supporting business functions. Demonstrated ability to lead teams, streamline processes, and enhance productivity. Strong skills in project management, communication, and problem-solving. Known for adaptability, reliability, and results-driven approach.

SHANE Shrader

Proven track record in enhancing customer satisfaction and team performance at Axalta through expert technical troubleshooting and effective staff training. Skilled in incident management and performance optimization, demonstrating a unique blend of technical support proficiency and customer engagement acumen. Achieved significant improvements in support efficiency and customer loyalty.

Angie Jachniw

Results-oriented leader currently overseeing a team of 10 Technical Customer Support associates across the Americas region. Adept at global collaboration, achieving and surpassing departmental KPIs, and implementing strategic initiatives to enhance client experience. Expert in omnichannel support, with recent success in transitioning from Salesforce to JIRA for improved interdepartmental collaboration.

Sean Ringrose

Results-oriented Software Support & Product Manager offering 16+ years experience in software and technology fields. History of implementing successful improvements to department and leading changes by example. Industry expert with creative strategies for support ticket management.

Allan Chambers

Instrumental Product Manager bringing 18 years of experience achieving ambitious goals in multi-industry challenging IT environments. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Passionate about user empathy and focus with an emphasis on Agile development

Keishia Williams

Customer Support and Operations expert with a strong background in developing scalable support processes and managing complex escalations. Skilled in enhancing customer experience through strategic vendor management and performance monitoring. Committed to fostering team development and operational readiness for successful product launches and initiatives.