Hire Top Technical Support Manager

ANDREW MAYS

Dynamic operations leader with 10+ years of experience optimizing warehouse performance and inventory management. Successfully reduced shrink through strategic vendor negotiations and Lean/Kaizen implementations, driving significant cost savings. Skilled in managing P&L and developing scalable processes across logistics and distribution environments.

Harold R. Williams

Detail‑oriented IT Support Technician with 8+ years of hands‑on experience troubleshooting hardware, software, networking, and user‑access issues across enterprise environments. Strong track record of fast issue resolution, high user satisfaction, and efficient ticket management. Experienced supporting healthcare, corporate, and field‑service environments with expertise in Windows, Office 365, AD administration, and remote support. Known for clear communication, ownership of technical problems, and consistent SLA compliance.

Tyler Tryt

Experience professional with over 9+ years in customer support, sales, and technical industries. Known for being ambitious and persistent to achieve excellence. My strong background of tech skills and communication skills makes me very dynamic and impactful to any industry.

Benjamin Burnham

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Maksim Mikhailov

Experienced Systems Engineer with over 8 years of expertise in ensuring seamless IT infrastructure operations and delivering high-quality technical support. Proficient in project management and possessing a wide range of technical skills.

Deszerae Cruz

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows and Mac systems. Proven skill in resolving problems quickly on first call. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

China Mcfarland

Highly capable and results-oriented Tier 1 & 2 Technical Support professional with 4+ years of experience (since 02/22) in educational and corporate environments. Expertise in remote troubleshooting, IT asset management, and user training across macOS, Chrome OS, and Windows platforms. Proven ability to resolve complex hardware/software issues and maintain high staff satisfaction using ticketing systems like Freshdesk and Incident IQ. Seeking to leverage strong technical and customer service skills in a dynamic technical support team.

DENNIS KORIR

Support Team Manager with 8 years of experience in SaaS support, technical troubleshooting, and global client operations. Strong background in APIs, SQL, data pipelines, and cross-functional incident management. Known for clear communication, steady leadership, and building processes that improve team performance and client outcomes.