Hire Top Technical Support Manager

James Wood

Versatile technical professional with a robust background in electronic appliance and refrigeration system maintenance, honed at Penguin Chillers and other notable roles. Excelled in customer service, advising on complex system designs across North America. Skilled in manufacturing with hand-tools and basic IT support, demonstrating a unique blend of technical and interpersonal skills.

Wesley Brooks

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Matthew Desimone

The majority of my professional career has been spent in some form of a leadership/managerial role. I have an outstanding track record of consistent performance from those I've trained, coached, and worked along side. I have won multiple leadership and performance based awards and have a knack for assisting others in achieving their professional goals. I'm an exceptional motivator who generates high levels of morale and employee engagement. I also pride myself on building positive, lasting, professional relationships.

Janelle Kreykes

Reliable business professional with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Rupesh Nara

Dedicated and experienced Technical Program Manager with 6+ years of experience in Program Management and Quality Assurance. Proven track record of managing large-scale projects and collaborating with cross-functional teams to deliver quality results. Strong communication and leadership skills with a passion for driving accountability and success.

Brenda Barrera

Energetic and ready to undertake challenging technical support triage duties in demanding environments. Cognizant of when to go hands-on with issues and when to delegate support calls to appropriate personnel. Eager to apply personal technological expertise to support tasks and keen technical judgment to fast-paced personnel delegation.

Michael Greer

Computer science major with a concentration in cyber security. Great technical skills and a firm grasp of business needs. Skilled with a broad base of experience in technical support and operations. Able to assess risks, troubleshoot problems and conduct tests. Excellent communication and planning abilities. Ready to learn new skills, ideas, and tools to help move forward in the field of computer science.

Christian Williams

Knowledgeable and dedicated customer service professional with extensive experience in communications industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.