Hire Top Technical Support Manager

Adam Braunston

Detail-oriented technical support professional with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.

Jeselle Sacler Persaud

Professional retail and beauty leader with experience at Sephora since 2019, advancing from Seasonal Makeup Artist to Coordinator and Management roles through strong leadership, sales performance, and customer service excellence. Experienced in team training, hospitality, operations, keyholder responsibilities, and safe access. Successfully transferred to a Florida location while continuing to support sales growth, client relationships, and team development. Seeking new opportunities focused on growth within the hospitality industry, bringing a strong background in guest experience, leadership, and operational support.

Edna Thompson

Dynamic Support Manager with a proven track record at McDonald's, excelling in team development and regulatory compliance. Expert in training and mentoring staff, enhancing operational efficiency, and implementing inventory management techniques that reduced waste by 20%. Adept at problem-solving and fostering a collaborative environment to drive exceptional customer service.

Rhet Brockmeier

Software development graduate with practical experience supporting and troubleshooting production applications in fast-paced environments. Skilled in identifying root causes, partnering with engineering teams, and driving improvements that enhance system reliability and user experience. Eager to contribute technical expertise and continue growing as a software developer within a collaborative development team.

Stephanie Proctor

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 3 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Zheng Guo

Senior Data and Business Intelligence Engineer and Acting Technical Product Manager with AWS region expansion experience. Expert in data modeling, SQL, analytics, data visualization, product strategy, roadmaps, stakeholder alignment, and GenAI product development. Lifelong learner with a strong execution mindset.

ISAAC SPRINGSTROH

Results-oriented Technical Project Manager with 3 years of expertise guiding cross-functional teams through complex implementations. Proven track record of thriving in high-velocity environments, driving automation initiatives, and achieving revenue goals. Results-driven project manager with a focus on detail and operational efficiency, gained through experience in various sectors. Adept at managing projects in fluctuating conditions, consistently achieving objectives and enhancing productivity. Strong analytical skills applied to optimize processes and deliver measurable improvements.

Yameenah Mayfield

Dynamic Technical Support Consultant with Verizon, adept at problem resolution and customer support. Enhanced service delivery through process improvements and effective training of team members. Skilled in software installation and mentoring, consistently delivering efficient solutions and elevating team performance. Committed to optimizing customer interactions and knowledge base accuracy.