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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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DRB Technical Support RepTruck DriverQuality Control Inspector
DRB SystemsMartin PalletStandard Printing Co.
RG DrageMinerva High School
Minerva, OH

Accomplished DRB Systems Technical Support Level 3 Technician with a proven track record in hardware diagnostics and exceptional customer service. Expert in streamlining repair processes and enhancing support consistency, significantly improving user experience. Skilled in network diagnostics and adept at fostering productive client relationships, ensuring high satisfaction levels.

TOP SKILLS

Hardware diagnosticsDesktop supportSoftware diagnosisUser credential managementNetwork diagnostics
Technical Support Analyst (Remote)Tier 1 Technical Support Representative
GranicusYAPI
Grand Canyon UniversityMy Computer CareerSouth High School
Los Angeles, CA

IT Professional with 4+ years' experience in Technical Support and 15 + years’ experience in Customer Service. Currently getting ready to pursue an Bachelors Degree in Computer Info Systems: Secure Software Development BAS. Seeking to work for a New Company in the IT Industry that will utilize existing experience while leveraging technical skills and knowledge gained from learned skills and prior work experience. Tenacious, hardworking, and with proven commitment and ability to foster positive team environments while attaining goals and objectives.

TOP SKILLS

Saas troubleshootingTcp/icpNetwork troubleshootingOsi modelVoip
Level 2 Technical Support Representative/Claims Intake SpecialistIntake Representative/Office Data Entry Clerk
XeroxLabCorp
Ben Davis University
Avon, IN

Proven achiever with extensive experience at Xerox, adept in Active Directory Management and exceptional at customer service. Enhanced customer satisfaction and streamlined software update processes through meticulous testing and feedback. Excelled in teamwork and collaboration, significantly contributing to team success. Skilled in both technical support and administrative efficiency, consistently exceeding performance goals. Talented Intake Specialist offering 6 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.

TOP SKILLS

Active directory managementTicketing system proficiencyData backup and recoveryVpn configurationApplication support
Technical Support RepresentativeCustomer Service RepresentativeCustomer Service Chat RepresentativeManagerSales AssociateManager
Kelly Connect ServicesExperian Credit Reporting AgencyH&r BlockMcDonald's RestaurantVictoria's Secret & PINKFallas Paredes Discount Stores
Morrow High School
Ellenwood, GA

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

TOP SKILLS

SpreadsheetsGrammarRemote supportCustomer serviceAppointment scheduling
Senior Technical Account ManagerJunior Board MemberInfrastructure Operations AnalystInternational Student AmbassadorStudent Body PresidentTechnical Account Management Associate
Amazon Web ServicesRead AheadNomuraUMKCAmazon
University of Missouri - Kansas CityLovely Professional University
Exton, PA

Technical Account Manager with more than 8 years proven record of successfully proposing technical solutions by presenting complex concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources. Develops and promotes value realization that translates into closed new business, renewal and upsell opportunities. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring associates with talent for interacting with staff at all levels of organization and public.

TOP SKILLS

It infrastructure managementTraining and mentoringBusiness process improvementIncident managementCybersecurity best practices
Sr. Manager - Client Technical Product SupportManager-Client ServicesManager - Operations Support
Automatic Data Processing Insurance Agency, Inc.Automatic Data Processing, LLP.
Seton Hall University
Elizabeth, New Jersey

Highly accomplished professional with a proven track record in client services, operations, and product support, seeking a senior leadership/director role to drive organizational success. Leveraging extensive experience in streamlining processes, optimizing efficiency, and enhancing customer satisfaction, I aim to strategically lead cross-functional teams and deliver impactful solutions that maximize operational effectiveness, change adoption, and drive business growth.

TOP SKILLS

Agile business managementBusiness developmentAdp enterprise applicationsInformation technologyLeadership
IT Support ManagerTechnical Support SupervisorTechnical Support Account Manager
SkyKick Inc.
Lake Washington Institute Of Technology
Auburn, WA

Talented leader with analytical approach to business planning and day-to-day problem-solving. Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

TOP SKILLS

Performance managementOperations managementStaff managementSchedule managementPolicy implementation
Assistant General Manager/Multi Unit SupportMulti Unit General Manager
Tijuana FlatsBoston Market Corporation
University High School
Jacksonville, FL

High-energy Food Service Management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Very Adaptable to different environments. Performance-oriented and hardworking to create approaches to boost long-term business success and very big on the internal Developments of all levels of the Restaurant to Promote and Build Strong foundations for a steady flow of promotable and self driven Team Members/Future Leaders!

TOP SKILLS

Aloha posBusiness operations knowledgeTeam leadership expertiseBudget controlsStrategic planning skill
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