Hire Top Technical Support Manager

Sarah Gagnon

Combat-tested leadership skills combined with exceptional abilities in managing multiple large scale projects, tasks and priorities effectively and in a timely manner. Demonstrated track record of success in controlling costs, increasing efficiencies, and identifying uncharted opportunities. Expert at building “can do” teams that thrive in the most demanding of environments. Superior communicator, readily distills the most complex of materials into easily-understood, compelling presentations.

Al-Jerometta Ziegler

Dedicated and compassionate EMT seeking a PRN EMT position with Todd County to provide high-quality emergency medical care and contribute to patient safety and well-being. Brings hands-on EMT training, prior military experience, and strong teamwork skills to support the department’s mission.

Jose Gustavo Lopez

Certified IT professional with hands-on experience supporting enterprise environments, currently working as a Technical Support Specialist. CCNA and A+ certified, with practical knowledge in troubleshooting and network diagnostics. Adept at resolving Layer 1–3 connectivity issues, onboarding users, and supporting secure remote access. Seeking to apply technical capabilities in network infrastructure, multi-VLAN environments, and switch/router configuration.

Javier Valencia

Capable experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.

Biak Tial

Client service and operations professional with 5+ years of experience supporting enterprise SaaS clients, coordinating cross-functional teams, resolving complex issues, and delivering exceptional client experiences. Seeking to contribute these skills as an International Client Service Associate

LaShawnda Lemon

Analytical Customer Service Representative with 9+ years of experience in high-volume contact center environments. Expert at providing accurate information concerning programs and procedures while maintaining professional correspondence via telephone and email. Proven ability to navigate complex proprietary systems and isolate technical issues with a focus on accuracy, timeliness, and strict adherence to schedules.

PHYLLIS EMEKA

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.