Hire Top Technical Support Manager

Kevin Mulhall

Cross channel sales and strategic partnerships leader with 7+ years driving complex, high-investment deals that require multi-stakeholder and executive sign-off. Proven ability to build C-Suite relationships, articulate compelling value propositions, and advance large pipelines to closed revenue across SMB, mid-market, and enterprise segments. Consistently delivers 99%+ NPS, seven-figure annual earned revenue, and triple-digit pipeline growth through consultative selling, disciplined pipeline management, and cross-functional collaboration with Marketing, Product, Finance, and Legal.

Leah Fernandez

Detail-oriented and reliable professional with a strong background in customer support and administrative tasks. Skilled in accurately entering, managing, and reviewing data while maintaining high levels of efficiency and organization. Proven ability to resolve issues, follow complex processes, and adapt quickly to new tools and systems. Known for a strong work ethic, quick learning, and supporting team goals in fast-paced environments.

Donson Dearth

Knowledgeable coach with documented background in leading and mentoring athletes. Demonstrated success in developing player skills and fostering cohesive team environment. Proven ability to strategize game plans and enhance team performance through effective communication and leadership.

Alyssa Pierre

Enthusiastic and customer-focused professional with a proven track record of building warm relationships with clients. Experienced in handling financial transactions, ensuring customer satisfaction, and maintaining a clean and organized work environment.

Jeff Wells

Personable and dedicated Customer Service Representative with experience in the Radio Communications industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

KIMI OZAWA

Nearly 10 years of experience in IT customer service with high customer satisfaction rating. Handled critical cases, focusing on accuracy, promptness and professionalism. Earned strong trust from internal contacts by assisting them with their inquiries, which resulted in smoother resolution for customers.

Soudipta Kundu

Technical Program Manager with 19 years of extensive experience in agile software development, project, product, and release management. Skilled in leading large-scale complex programs successfully and deliver high-quality outcome based, data-focused solutions on time and within budget from inception to launch through improved productivity, performance and cost control across matrix organizations. Passionate about solving ambiguous problems, delivering potential value by implementing efficient strategies and scalable solutions helping businesses to meet strategic goals. Specialized in finance, healthcare IT and cloud-based technologies with focus on end-to-end infrastructure migrations, release strategy and network data centers.

TYRECE HUGGINS

Driven IT Support Specialist with hands-on experience troubleshooting Windows systems, managing user accounts, resolving tickets, and supporting end-users across fast-paced environments. CompTIA Network+ and Security+ certified with strong knowledge of Microsoft 365 and help desk tools. Known for clear communication, fast problem-solving, and delivering reliable technical solutions.