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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

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Technical Support EngineerSenior Implementation SpecialistMedicare Billing Specialist
Brightree By ResmedPacware SoftwareJohn Davis
Marysville High School
Lincoln, CA

A hardworking and passionate job seeker with strong organizational skills, I am eager to secure a Software Quality Engineer position. I am ready to help the team achieve company goals. Flexible Technical Support Engineer with 20 years of experience assisting clients to maintain smooth operations. Expertise in Brightree Software systems and Testing environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new software and components.

TOP SKILLS

Technical supportTechnical troubleshootingProblem-solvingSystem troubleshootingCustomer service and support
Sr. Technical Product ManagerTechnical Product ManagerManager – Solution Sales EnablementTechnical Engagement ManagerPartnerEngagement ManagerDirector – OperationsProject Manager / Sr. ConsultantArea Sales ManagerDesign Engineer
Bullhorn Inc.Talent Rover LLCMastech Inc.Tessellate LLCBullhorn IncIGate Global Solutions (now Capgemini India)Wipro Limited – Lighting DivisionLM Pressing Works
SalesforceNAPSMahindra InstituteSymbiosis Center For Management & HR DevelopmentJNEC Engineering College
Pittsburgh, U.S.A

A well experienced Information Technology professional with over 23 years of work experience ranging from Software Development, Project Management, Client Engagement, IT Staffing Operations to Software Product Management. Excellent communication skills with experience providing exceptional client engagement services. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and responsibility. Seeking roles in Product Management while offering an array of skills that allow for efficient execution of the company’s roadmap while balancing client needs/wants along with delivery capabilities and delivering maximum value.

TOP SKILLS

Software product managementAgile methodologyClient engagement managementBusiness developmentAccount management
Technical Support ManagerTechnical Account Manager/NOC SupervisorNOC Engineer III – LeadNOC EngineerPC Technician
Continental ResourcesDynatraceUnited Natural Foods
Computer Education Institute (Lincoln Tech)Roger Williams University
Fitchburg, MA

Dynamic technical support professional with over 20 years of experience in leading technical projects and improving customer success metrics through effective team leadership and customer onboarding management. Expertise in system administration, project management, and proactive support consistently optimizes service delivery and increases customer retention rates. Committed to staying current with the latest industry trends and technologies, ensuring teams possess the knowledge necessary for exceptional technical support. Recognized for strong troubleshooting skills, system analysis capabilities, and a collaborative approach that drives operational efficiency and successful issue resolution.

TOP SKILLS

Customer communicationsEscalation managementTraining and mentoringTicketing system expertiseOperations management
ECC Professional - Sr. Technical Support AnalystDeck Seaman E-3
Dun & Bradstreet / Ensono CorporationUnited States Navy
Chubb Institute
Stanhope, NJ

Organized, dependable, technology-inclined professional that possesses strong leadership and troubleshooting capabilities who is customer satisfaction driven. Experienced in providing support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Level-headed and calm in stressful situation with well-developed people skills.

TOP SKILLS

Platforms: ibm z/os, linux, windows, aws cloud compute, google cloud computeTools: sitescope, new relic, gomez, wily, splunk (rigor, itsi), f5bigip, spectrum, citrix, vmware vsphere, hmc, entuity, prtg, ca service desk, cherwell, servicenow, xmattersExceptional problem solver who can work independently or collaboratively.Team leader who is quality focused and driven, skilled multitasking, strong communication skills, vast technical knowledgeDemonstrates good problem management ownership and prevention of sla breaches
Logistics Manager/ Technical EditorMissile Technician ChiefFleet Liaison Chief
Strategic Systems ProgramsUS NAVYUS STRATEGIC SYSTEMS PROGRAMS (SSP) Program Management Office
Purdue Global UniversityCarthage High School
Menifee, United States

Competent Logistics Manager offering wealth of experience in maintaining proper product rotations and ensuring compliance with government regulations. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Dedicated veteran with over 21 years of military experience, with the ability to manage projects and people. Dedicated to serving others for the well-being of the greater good.

TOP SKILLS

Working knowledge in microsoft: excel, word, powerpoint, outlookAbility to work under pressure/ fast paced environmentLeadershipDetail orientedWritten communication
Community Support Specialist/Community Development ManagerBusiness Development Associate/MangerGeneral Manager
Keystone Human Services/CSGKroger/Turkey HillInternational Coffee Export Company (YCFCU Ltd)
Western Governors UniversityDilla UniversityRESD
Lancaster, PA

Traveled extensively across Europe, several African countries, and the United States for social and economic developmental purposes, mainly for farmers' international products, promotions, and exporting. Worked with highly esteemed organizations such as SCAA, USAID, VOCA, AU, Fair Trade International, and the like. Compassionate and driven professional with a strong background in assisting individuals and communities in need. Possesses strong problem-solving and interpersonal skills and commitment to providing exceptional service. Stays calm under pressure and responds quickly and effectively to emergencies.

TOP SKILLS

Excellent communication skills in verbal and writtenEvidence-based program developmentEconomic and social/community developmentExcellent oral and written communication.Sound knowledge of theories, concepts, and approaches.
Sr. Technical Program ManagerSr. Manager Global SupportSr. Customer Success ManagerChief Operating OfficerPresales/PSO Operations & Training Enablement ManagerSales Operations Manager/CRM Admin
F5, Inc.F5 Inc.GoJeo SoftwareQuest Software
Kendall College
New Port Richey, FL

Professional with a strong background in technical program management, consistently delivering high-impact projects and driving organizational success. Focused on team collaboration, agile methodologies, and strategic planning. Skilled in managing cross-functional teams, optimizing processes, and adapting to changing requirements. Recognized for excellent communication, problem-solving abilities, and unwavering commitment to achieving results.

TOP SKILLS

Program and project management: expertise in leading large-scale programs using agile and waterfall methodologies.Cross-functional collaboration: skilled at aligning diverse teams and stakeholders towards common goals.Data analysis & reporting: competent in leveraging tools like power bi, tableau, and custom dashboards.Stakeholder management: strong ability to influence, engage, and communicate with executives and cross-functional teams.Risk and issue mitigation: experienced in identifying risks, analyzing root causes, and implementing solutions.
VP, Division Manager - Relationship SupportAVP, Operations Manager 4Operations Manager 3Commercial Loan Support Specialist IIIJob Site Supervisor/Billing SpecialistEscrow AssistantRetail Loan ProcessorUniversal Banker
U.S. BankColumbia State BankCleaning By KnightAmeriTitleBank of the CascadesUS Bank
Linfield CollegeCentral Oregon Community College
Meridian, ID

Performance-driven Vice President with experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

TOP SKILLS

Leadership and change managementStrategic thinkingOperations managementProcedure implementationFlexibility and adaptability
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