Hire Top Technical Support Manager

Senetria Lee

Results-driven technology expert with a strong track record in deploying new technological solutions. Skilled in defining project goals, resolving challenges, and providing strategic hardware and software recommendations. Passionate about leveraging cutting-edge technologies and fostering continuous improvement.

Kevin Cutting

Dynamic professional with a proven track record at Check Point Software Technologies, adept in TCP/IP and Linux, and excelling in customer-focused technical support and sales. Leveraged consultative selling and advanced problem-solving skills to enhance product licensing processes and drive high-margin sales, demonstrating significant achievements in technical and sales domains.

Robert Tate, PHR, SPHR

Senior HR Business Partner with 7+ years experience in human capital management with measurable results in maximizing resource utilization and enhancing organizational performance.

Carly Gillingham

Dynamic leader with over 12 years of experience in Client Success, Product, Sales, and Implementation functions, recognized for building and scaling high-performing teams that drive significant revenue growth. Extensive collaboration with Sales and Product leadership resulting in the execution of impactful customer-facing programs that generate incremental revenue. Spearheaded voice-of-customer programs with Product and Engineering, ensuring close looping on product insights.

Jennifer Day

Healthcare billing professional experienced in Medicaid, Medicare, third-party payor billing, and revenue cycle management for outpatient and mobile medical services. Skilled in timely collections, billing accuracy with the proven ability to manage accounts receivable and resolve billing discrepancies efficiently.

Gerson Jimenez

Detail-oriented Technical Support Specialist with experience delivering timely, solutions-focused support to end users across diverse environments. Skilled in troubleshooting hardware, software, network, and access issues while maintaining high levels of customer satisfaction. Experienced in managing tickets, documenting resolutions, and improving service workflows to increase efficiency.

Kyrieh Reneau

Customer-focused professional with over 10 years of experience in client support, relationship management, and administrative operations. Adept at handling high-volume customer interactions, troubleshooting issues, and ensuring compliance with company policies. Currently transitioning into the mortgage and lending industry, having completed the NMLS 20-hour pre-licensing course and actively preparing for the SAFE exam. Excited to apply strong organizational, communication, and analytical skills in a Loan Origination Assistant role.

William Olivani

Proven leader at Confluence Technologies with a strong focus on client retention and strategic decision-making. Achieved a Net Promoter Score exceeding 40%, reflecting a commitment to enhancing customer satisfaction. Expertise in developing robust client stakeholder relationships and driving revenue retention through effective team development and performance management. Dedicated to fostering client success via innovative support models and strategic vision.