Hire Top Technical Support Manager

Charles Meza

I bring a strong foundation of experience and knowledge developed through my education and professional growth, with a focus on youth development and expanded learning. I am a student-centered professional committed to creating inclusive, engaging, and supportive environments that empower youth from diverse backgrounds. My work reflects a deep dedication to fostering equity and access across TK–12 programs. I have demonstrated success in building meaningful relationships with students, families, school staff, and community partners to support academic achievement and overall well-being. I am skilled in coordinating enrichment programs, managing student support services, and implementing targeted interventions that address a wide range of student needs with empathy and efficiency. As a collaborative and mission-driven leader, I bring strong organizational and team management skills, along with the ability to inspire and support high-performing teams. I thrive in dynamic environments that require flexibility, innovation, and proactive communication. I am passionate about advancing holistic youth development through partnership-building, data-informed decision-making, and a commitment to inclusive programming that aligns with the values and impact of Woodcraft Rangers.

MARSHA CROSBY

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Jennifer Proulx CPC LPN

Experienced Revenue Cycle/ Billing Manager and experienced Coder with a LPN background, seeking to use years of acquired skills for the benefit of MGB as part of the Revenue Cycle Team. Strong leadership, excellent at managing Professional Billing from claim submission through follow up, with premier organizational skills and a thorough understanding of the revenue cycle. With proven experience as a Billing Manager, maintains a highly productive, quality-driven, and efficient environment.

Luis Duluc Lopez

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Proven track record of leveraging SQL, and reporting tools to drive data-informed decision-making. Highly skilled in stakeholder collaboration, technical troubleshooting, and improving operational efficiency.

Ramya Ganesan

Accomplished Technical Program Manager with a proven track record at SAP, enhancing process efficiency by up to 70% through strategic project management, cross team collaborations and process automation. Expert in Agile methodologies and stakeholder management, excel in driving technical solutions and maximizing ROI, demonstrating exceptional leadership and analytical skills.

Shana Isaacson

Compassionate, nurturing individual with established experience providing support to children and families. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Knowledge of early childhood education and development and age-appropriate instructional practices.

Melinda Arredondo

Collaborative leader with over 20 years in the Clinical laboratory field with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Doreen Eddy

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Detail-oriented IT Support Specialist with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Astute IT Support Specialist with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.