Hire Top Technical Support Manager

Loveleth De Castro

Dedicated professional experienced in customer care and technical support. Proven track record in managing inquiries and resolving complaints with empathy. Committed to leveraging problem-solving abilities to drive customer loyalty and improve service processes.

Jaeland Lawson

Systems Analyst with 8+ years of experience in technical support, database administration, and data-driven troubleshooting across enterprise IT environments. Serves as primary client point of contact, resolving complex issues by analyzing SQL Server data, system logs, and infrastructure configurations to identify root causes. Recognized for strong analytical problem-solving and communication skills, bridging technical solutions with business needs in fast-paced environments.

Rahul Janani

Results-driven leader focused on implementing strategic change and managing complex programs. Demonstrated success in strategic leadership and cross-functional collaboration, consistently delivering multi-million-dollar projects with measurable outcomes.

Tammy Sexton

Dedicated Software Engineer experienced in developing scalable web and mobile applications. Contributed to team success through strong problem-solving skills and effective communication. Focused on embracing new challenges and advancing organizational objectives with passion for technology and innovation.

Christie Bettle

Product and delivery leader with 17+ years of experience leading cross-functional teams in defense, intelligence, and technology environments. Proven track record defining product strategy, managing roadmaps, and delivering AI/ML, analytics, and business intelligence solutions that solve complex operational challenges. Experienced partnering with customers, engineers, data scientists, and executive stakeholders to translate user needs into scalable products and measurable business outcomes. Skilled in Agile product development, stakeholder management, customer discovery, backlog prioritization, and data-driven decision making. Holds an active DoD Top Secret/SCI clearance.

Margarett Ovalles

Dynamic Technical Support Assistant at The Aguiar Group, adept at enhancing customer satisfaction through effective problem resolution and efficient software/hardware support. Proven ability in data entry and email administration, ensuring timely tax return delivery and accurate bookkeeping. Recognized for exceptional customer service and a results-driven approach to achieving operational excellence.

Lakeisha Sanders

Customer service professional with a strong background in technical support and conflict resolution. Enhances customer satisfaction through effective troubleshooting and call management. Skilled in Microsoft Office and data organization, consistently delivering results under pressure. Handles high-volume inbound and outbound communications while demonstrating strong problem-solving and multitasking abilities.

TEQUILLA JACKSON

Healthcare support professional with expertise in health information management, medical records documentation, and patient coordination. Proficient in processing confidential health information, maintaining electronic health records, and ensuring HIPAA compliance. Experienced in reviewing documentation for accuracy, coordinating record requests, and supporting quality improvement initiatives. Recognized for strong attention to detail, organizational skills, and commitment to patient confidentiality while delivering exceptional customer service.