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Hire Top Technical Support Manager

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Technical Support SpecialistTECHNICAL SUPPORT/ HELP DESKCOORDINATOR
Ascent ImagingKT&C AMERICASHIPPING | SHISEIDO AMERICAS CORPORATION
Flatiron SchoolPassaic County Community College
Paterson, NJ

Software Development Professional Results-driven software development professional with extensive experience in designing and developing web applications using HTML, CSS, JavaScript, ReactJS, Node.js, Flask, and Python. Skilled in backend system development, web services, and database management. Key Skills: Strong problem-solving and time management abilities Excellent interpersonal skills, fostering collaboration in team environments Detail-oriented with a proven track record in technical support and customer service Technical Proficiency: Operating Systems: 16 years of experience with Microsoft Windows (XP/2000/Vista/7/8/10/11) and Ubuntu; 12 years with Mac OS Hardware Expertise: 18 years in PC assembly and maintenance; 12 years in security systems equipment Software Tools: Proficient in Microsoft Office (Word, Excel); experience with WMS, WM, and PKMS systems Dedicated to meeting professional challenges and contributing to team success with a positive attitude. Eager to take on additional responsibilities to achieve team goals.

TOP SKILLS

Spanish (native), english (fluent)ability to effectively adjust to various working environments on a daily basis. proactive in identifying potential challenges in productivity and finding novel solutions to approach these issues. strong pc and administrative skills.keen and reliable in all aspects of work related responsibilities.excellent communication and organizational skills for optimal productivity levels. ability to work within a demanding environment while meeting all company deadlines on time or ahead of schedule. desktop support on mac systems, windows os and linux tcp/ip and network diagnostics technical issues analysis software and pc component diagnosticsFront-end frameworksPython programmingApi integrationReact.js proficiency
Office Manager 3/ Business Support Supervisor- Child Welfare HotlineOffice Manager 3/ Business Support SupervisorOperations and Policy Analyst 3-CAF Lean Leader (Job Rotation)Office Manager 2- Business Support Supervisor- Self SufficiencyFederal Revenue Specialist (Job Rotation)Citizen Review Board Coordinator (Job Rotation)Case Management Coordinator
OREGON DEPARTMENT OF HUMAN SERVICES
Mt. Hood Community College
Estacada, OR

Dedicated Child Welfare professional with over twenty years’ experience working in an office environment within the State of Oregon Department of Human Services. Over eighteen years of Office Management and Supervision. Strong organizational, analytical, evaluative, and supervisory skills including a commitment to acknowledging and eliminating barriers to provide equitable service to Oregonians through the alignment of ODHS’ mission and vision ensuring racial equity with a humanistic approach.

TOP SKILLS

Performance reviewingNegotiation and conflict resolutionProposal writingTeamwork and collaborationProject management
Technical Engineering Manufacturing ManagerSterile Fill Finish / RNA Manufacturing ManagerClinical Manufacturing SupervisorSR Research AssociateDownstream GMP Lead (6-month Contract)SR Research AssociateManufacturing Associate IVSR Technician II
GSKPace Life SciencesTranslate Bio a Sanofi CompanyUltragenyxNew England BioLabModernaBiogen IncPfizer
Worcester Polytechnic Institute2 Day CourseGreater Lawrence Vocational High School
Salem, NH

As a Manufacturing Technical Engineering Manager at GSK, with over 20 years of biotechnology experience and a WPI Advanced Downstream Certificate to one of the world's leading healthcare companies. Responsible for the technical engineering of the MAPS Process, a novel multiple antigen presenting system that enhances the immune response to vaccines and therapeutics. Ensure the quality and compliance of the buffer make-up, reaction steps, TFF, filtration steps, and BSC operations, using expertise in quality control, validation, quality system, SOPs, batch records, deviations, CAPAs, and change control. Also, lead and mentor a team of associates, technical writers, deviation writers, suite coordinators, and supervisors, fostering a culture of excellence and continuous improvement. Collaborate with key stakeholders in daily functional meetings, client meetings, senior staff meetings, and the global safety team, to deliver high-quality products that improve the lives of patients and advance the field of biotechnology. Passionate about innovation and communication, and hold a certification in Speaking Confidently and Effectively from LinkedIn, which helps convey ideas and insights effectively.

TOP SKILLS

Downstream smeDocumentation abilityQuality assurance standardsProficient in chromatogram analysisResearch protocol development
Office Manager/Customer Support SpecialistSales Manager
JD BuildersMoMac
Lighthouse Christian Academy
Victorville, CA

Service-focused Customer Support Specialist bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.

TOP SKILLS

Customer relations and communicationsOffice administrationOffice managementMulti-line phone proficiency65 wpm typing speed
Senior Technical ManagerSenior Software EngineerSoftware Engineer
IBM CorporAtionSynechron TechnologiesMahindra Satyam
Mandsaur Institute of Technology
Irving, TX

· Technical astute leader and dynamic IT professional with proven track record of accelerating revenue growth through strategic development of technical solutions that drive ROI. · 17 Years of experience in information technology with extensive programming experience focusing on analyzing, architecting, designing, implementing, unit testing, Performance testing and performance improvement of N- Tier distributed applications. · Expertly manage, build and mentor cross functional, multi-disciplinary goal teams engaged in leading large scale global teams engaged in leading large scale global projects, requirements gathering and analysis, architecture, design, source review, Project planning and documentation. · Highly motivated, Organized, result oriented quality conscious team player with exceptional problem solving and excellent verbal and written communication skills. · Experience in developing application using Web Forms, Web Application in .Net Frameworks, C#, ASP .NET, ADO .NET, Web Services, WCF. · Expertise in using ADO.Net Objects such as SQL Connection Object, SQL Command Object, Data Reader Object, Dataset Object and Data Adapter Object. · Involved in developing Presentation Layer using Master Pages, User Controls, Themes, HTML, XML, CSS, JavaScript, jQuery, Angular and ASP .NET Custom Controls. · Expertise in Database Design, Normalization, writing Stored Procedures, triggers, Views, functions and SSIS Packages in MS SQL Server.

TOP SKILLS

Net framework, visual studioCode and quality standards, microservicesAzure cloud fundamentalJquery ui, java script, html, cssProgramming languages: c#, asp .net, .net core
Senior Homeowner Support Manager/ Expert Assist Specialist/ Homeowner Experience Account Manager/OnboardingComplex Group Sales Manager/ Meeting Services ManagerOn-Site Conference ManagerCatering and Delivery Department, Key Employee (Supervisor)Writing Tutor (University Writing Center)
TurnKey Vacation Rentals/VacasaWyndham Hotel GroupGordon Research ConferencesZio's Italian KitchenUniversity of Houston Clear Lake
University of Houston Clear LakeMicrocomputer Technology InstituteAcademy To Innovate Human Resources
Houston, TX

To obtain a position that utilizes leadership, operational, training and sales skills while allowing for continuing growth and development as a leader in a dynamic organization dedicated to client and employee satisfaction. Self-motivated Onboarding Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

TOP SKILLS

Office administrationAdministration and reportingBrand managementTeam developmentInterpersonal relations
Tier 3 Technical Support RepresentativeTechnical LeadCustomer Care SupervisorAssistant Financial Manager
Godaddy.comNotifyMDSXC Health SolutionsAmerican General Financial (AIG)
University Of PhoenixWestwood High School
Mesa, AZ

Approached each day and unique challenges with enthusiasm, patience and humor.

TOP SKILLS

Ssl, firewall, web security configurations.Website management8 yrs. experience with content management systems (cms)Software proficiencyProject management
Sr Network Engineer/Senior Technical Project ManagerSolutions ConsultantSr. Network Implementations Engineer
Skopos Financial GroupByte of Info LLC (owner/operator)SunGard Availability Services
Carleton CollegeTCC College
Hurst, TX

Results-driven network engineer with over 25 years of expertise in deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with a strong track record of accurately conducting system repairs and troubleshooting. Exemplary planning, project management, and communication talents ensure seamless operations and effective collaboration across multiple technical teams.

TOP SKILLS

Firewall managementNetwork architecture designItil framework understandingNetwork scalingSoftware-defined networking
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