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Hire Top Technical Support Manager

Discover verified Technical Support Manager professionals ready to help your business grow.

8001 Results
Most Relevant
Luke Jackson

Luke Jackson

Tier 1 Technical Support RepresentativeSchedulerCustomer Support Operations CoordinatorCustomer Service Lead
AerwaveARS/Rescue RooterIqorJust Energy
Houston Community CollegeCUNY - MEDGAR EVERS COLLEGE
Houston, TX

Technical Support and Customer Success professional with 11+ years of experience delivering high-quality technical assistance, resolving complex hardware, software, and network issues, and managing customer relationships. Proven track record of improving first-contact resolution, reducing ticket resolution times, and increasing customer satisfaction and contract renewals. Experienced in Tier 1 support, escalation management, process improvement, and cross-functional collaboration.

TOP SKILLS

Technical salesTechnical support (tier 1 / tier 2)Customer success & retentionTroubleshooting & root cause analysisTicketing systems & case management
Aarion Rhodman

Aarion Rhodman

IT Technical Support SpecialistSurgical SchedulerSterile Processing Technician
Henry Ford Health SystemAscension Crittenton Hospital
Oakland UniversityUniversity Preparatory Science and Math
Royal Oak

Resourceful IT Specialist with extensive experience in troubleshooting technical issues to maintain operational continuity. Skilled in using diagnostic tools and providing effective customer support, enhancing system performance and user satisfaction. Focused on delivering quality solutions that improve operational efficiency.

TOP SKILLS

Technical supportRemote desktop supportDesktop supportOperating system supportTicket management
HUSSAIN ALIBRAHIMI

HUSSAIN ALIBRAHIMI

Technical Support RepresentativeCustomer Service Representative (NYSOH Program)Stocking & Inventory AssociateServer & Cashier / Food PreparationFront-End Associate (Cashier & Cart Attendant)
My Self RelianceMAXIMYUS CompanyWalmartCedar Lebanese RestaurantTarget
St. John Fisher UniversityMonroe Community College
Rochester

Motivated IT Support Specialist with experience in technical support and customer service. Proficient in diagnosing and resolving complex hardware and software issues while enhancing system efficiency and user satisfaction. Aiming to contribute technical expertise in IT support or cybersecurity roles.

TOP SKILLS

Technical supportIt supportDesktop & network supportNetwork troubleshootingTicketing systems
Ashwin Dhurvas

Ashwin Dhurvas

Technical Project ManagerProject ManagerSolution ArchitectPackaging Innovation Engineer - ContractorPackaging ManagerPackaging Engineer IIPackaging Engineer I
SpecrightKorber PharmaEskoBayer Crop ScienceImpact Fulfillment Services
Michigan State University
Durham, NC

Experienced Engineering Project Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in Software, Pharmaceutical machinery planning and deployment.

TOP SKILLS

Project leadershipStakeholder communicationQuality assuranceResource coordinationRequirements analysis
Scott Gordon

Scott Gordon

Technical Support SpecialistSales/Leasing ConsultantProduct/Inventory ManagerPhone SupportInformation Technology InternHeavy Equipment Transporter
Smithville TelephoneAndy Mohr HondaClipLizard Systems, LLCSykes Enterprises IncMountain Empire Community CollegeUnited States Army
Mountain Empire Community College
Stanford, Usa

Technical support professional with proven track record in resolving complex technical issues and enhancing user experience. Known for strong collaboration skills and achieving results through effective troubleshooting. Reliable and adaptable, with expertise in diagnosing hardware and software problems and providing timely resolutions.

TOP SKILLS

Strong problem solverSelf-directedStrong communication skillsTeam playerProficient in microsoft office
Dotti Kearney

Dotti Kearney

Technical Support CoordinatorCritical Event Manager/Technical Support Account ManagerNetwork EngineerSystem Support Specialist
Hewlett Packard EnterpriseInternational Hotels and Resorts Inc, IHG
Nassau Community CollegeOmnitech Institute
Dawsonville, GA

A customer service professional with over 30 years experience; strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers.

TOP SKILLS

Active listening skillsComplaint resolutionCommunication skillsCritical thinking skillsInterpersonal skills
John Collins

John Collins

Store Support Operations ManagerInfantrymanAssistant Store Manager
Team Car Care Dba Jiffy LubeTexas Army National GuardJiffy Lube
Texas State University
Cedar Park, TX

Dynamic Store Support Operations Manager with over 9 years of experience in operations management and team leadership. Skilled in data analysis and planning, successfully improving service delivery and operational effectiveness through cross-departmental collaboration.

TOP SKILLS

Inventory managementInventory controlLogistics oversightOperational controlProcess optimization
James Robinson

James Robinson

Technical Support LeadImplementation EngineerSenior Automation AnalystDatabase Security AnalystCorpsman
AgilQuest by TangoChesterfield County UtilitiesApex Systems / Wells FargoUS Navy
ECPI University
Richmond, VA

Technical support professional with strong track record in resolving complex technical issues and leading support teams. Known for results-driven approach and commitment to team collaboration. Adaptable and reliable, with focus on customer satisfaction and technical proficiency.

TOP SKILLS

Solid software understandingNetwork infrastructure administrationProficient in itil practicesIt systems administrationConflict resolution management
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8K+Unique Profiles
293+Top Skills

Related Job Titles

it managerit executiveit directorit consultantcomputer operations managerit administratorbusiness analyst managerapplication development managersoftware development team leadsenior data analystsoftware development managertechnical project managersoftware project managerinformation security managersystems development managersoftware engineering manager

Top Skills for Technical Support Manager

Customer Service

Used in 17% of profiles

Technical Troubleshooting

Used in 12% of profiles

Technical Support

Used in 12% of profiles

Project Management

Used in 11% of profiles

Time Management

Used in 9% of profiles

Problem-Solving

Used in 9% of profiles

Remote Support

Used in 8% of profiles

Attention To Detail

Used in 7% of profiles

Teamwork And Collaboration

Used in 7% of profiles

Team Leadership

Used in 7% of profiles

Top Schools for Technical Support Manager

University Of Phoenix

Listed in 20% of profiles

Western Governors University

Listed in 19% of profiles

Devry University

Listed in 13% of profiles

Southern New Hampshire University

Listed in 11% of profiles

Arizona State University

Listed in 7% of profiles

Itt Technical Institute

Listed in 7% of profiles

Strayer University

Listed in 7% of profiles

Grand Canyon University

Listed in 5% of profiles

Community College Of The Air Force

Listed in 5% of profiles

Georgia State University

Listed in 4% of profiles

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