Hire Top Technical Support Manager

Rodney Lamb

Results-driven Technical Product Manager with a strong foundation in IT Project Management, bringing 8+ years of experience delivering enterprise SaaS and healthcare IT solutions. Proven success in translating business needs into product strategies, defining roadmaps, and partnering with engineering to launch scalable solutions that improved customer satisfaction by 15% and ensured 99.9% system uptime. Adept at leading cross-functional Agile teams, managing stakeholder expectations, and executing full product and project lifecycles with budgets up to $500K. Combines strategic product thinking, strong business acumen, and disciplined project execution to deliver measurable business value.

Jason Fowles

Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals.

Frank Prosutte

Dynamic Technical Support Specialist and IHX Manager. Excelled in enhancing operational efficiency and customer satisfaction through expert problem-solving and superior customer service. Skilled in cross-functional teamwork and leadership, adept at multitasking and relationship building, ensuring top-notch service delivery and team productivity.

TImothy O'Brien

Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.

Derek Houser

Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 14 years of experience in Agricultural Industry.

Sergio Torres

Versatile IT professional with a robust history in remote and on-site technical support, specializing in Tier 2 and Tier 3 assistance. Proficient in overseeing enterprise hardware, evaluating end-user computing resources, and recommending enhancements for optimal system performance. Recognized for providing seamless support to the C-Suite, demonstrating a commitment to high service standards. Experienced in administrative roles and adept in vulnerability management to ensure a secure IT infrastructure. Backed by military service, showcasing disciplined leadership.

QUINTON EVANS

Highly qualified Electronics Engineering Technician with training and experience in electrical and mechanical systems. Reads schematic diagrams and use appropriate test equipment to troubleshoot equipment and manufactured products. Excellent at contributing to team and project success by sharing acquired knowledge and using strong interpersonal communication skills to encourage high-level performance. Proficient in installing, maintaining, calibrating, configuring and troubleshooting. A stellar work ethic excels in a fast-paced environment. Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis. Understands technical information and devises forward-thinking effective solutions that help customers achieve operational and safety targets.

Chris Boos

To seek and maintain full-time position that utilizes personal strengths and skills, involves colleague interaction, and offers challenges