Hire Top Technical Support Manager

Ryan Tesoro

Servant leader with over 9 years of experience in software development and leading scalable solutions. Proven track record in implementing innovative systems that enhance customer experience and drive business growth. Achievements include boosting online store conversion rates by 50% through Salesforce enhancements, saving $300K in licensing costs via Snowflake migration, and generating $5M in revenue with AI-driven media solutions.

STEPHANIE M. DOBSON

Accomplished Project Manager offering 8 years of experience in Information Technology. Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional implementation and project management abilities, leadership skills, and talent for driving stellar, on-target results.

ASHENAFI MENGESTU

Dynamic Technical Support Analyst with a proven track record at the Washington Metropolitan Area Transit Authority, achieving a 95% first-contact resolution rate. Expert in network security and incident response, leveraging strong analytical skills to enhance system reliability and safeguard critical data. Committed to fostering collaboration and driving efficiency through innovative solutions.

Louie Smith

Professional in technical training with deep understanding of Supermarket Refrigeration and adult learning principles. Proven ability to create impactful training programs that enhance employee capabilities and proven ROI. Highly collaborative and results-driven, adaptable to evolving needs, and reliable in achieving team goals.

Montez Richardson-bey

Proficient in delivering exceptional customer service while demonstrating professionalism and expertise in IT solutions. Skilled in collaborating with stakeholders to enhance data integrity and optimize performance outcomes. Experienced in SQL, Python, and data migration tools, with a proven ability to diagnose and resolve SQL Server performance issues. Capable of managing and configuring database servers to streamline processes, automate tasks, and document changes effectively.

HARDIK PANCHAL

Sr Product Manager with 8+ years of track record of Product Management and Software Development experience in high performance, fast-paced environments. Proven track record in building Machine Learning based products and services with 10 years of software engineering, data science, machine learning experience. Enthusiastic product leader and a self-driven strategic thinker, with expertise and deep passion in driving large-scale Machine Learning projects across organizations globally.

Mario Michel

Detail-focused Data Analyst with 2+ years of experience in Data Analytics, knowledge in data warehousing, interpreting and analyzing data, with a proficiency in statistical software platform for effective data analysis, including SQL, Excel (Pivot Tables), Tableau, R, Python, and process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

Bertrand Hui

Results-driven Technical Program Manager experienced in Agile project management leading complex projects. Ability to lead and manage engineering teams through strong collaboration resulting in new business solutions for customers. Over 10 years of experience working on UAS supporting DoD and commercial programs.