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I am a friendly, professional person who is passionate about customer service. I believe you can never have enough passion for your job, and I want to be the best at what I do. I am constantly learning from my coworkers, as well as from my customers.

Creator in PR and communications, Digital Marketer, media buyer. For the past 12 years, I've been deeply involved in content creation across various media projects. This experience has given me a strong foundation in engaging audiences and telling compelling stories.
Six months ago, I decided to pivot into Digital Marketing to expand my skill set. I completed a certified Facebook Ads course by Meta, which provided me with valuable insights and practical skills in digital advertising.
Now, I'm working as a Digital Marketer and Media Buyer for a dental clinic in Lisbon. This role allows me to apply my new skills to real-world campaigns, optimizing ads and driving engagement. I'm excited to continue growing in Digital Marketing, blending my content creation background with data-driven strategies to achieve impactful results.

Dedicated and skilled professional with experience in metal mechanics, welding, manual assembly, and telecommunications support. Proficient in Italian and French with ongoing improvement in Portuguese language skills. Previous experience working in a call center environment in Italy.

Talented, experienced and dedicated to enhancing success. Diplomatic and friendly with proven commitment. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Helpful Telephone Operator adept at providing detailed and correct information to inquiring customers. Skilled in front desk management and call routing. Displays poised and eloquent demeanor to convey positive company image.

I have more than 13 years of experience working with software projects in the IT industry. Participating in software development, leading, coordinating of software projects mostly with .net technologies. My responsibilities were: scrum master, dev and tech leading, backlog managing, development, requirement management, being part of an architecture group and doing some pre-sales activities. Have wide experience in remote work, communication with technical and non-technical stakeholders, tech leading team up to 10 people, creating new teams, set-up scrum methodology.
I mostly worked in the development of Web-oriented and Enterprise-oriented applications. I worked in start-up projects, supporting existing projects, refactoring and developing multiservices architecture apps and monoliths. I also have experience organizing different non-it events and managing communities.
My goal now is to apply to Scrum Master or Technical Management role, as I have extensive experience in combining roles of Scrum Master and Tech/Dev Leader in few projects, management experience as a freelancer, and non-it management experience.

Isabela Basto is a Civil Engineer, Master in Environment, Water, and Sewage, and a Ph.D. student from the Faculty of Engineering of the University of Porto with a scholarship granted by the FCT institution. Her studies are related to Water Resources Management and Planning, Hydrological and Hydraulic Modeling. Her current research involves the development and improvement of methodologies for forecasting extreme weather events, focusing on Machine Learning techniques. She also has experience in projects and construction of water supply and sewage systems (2008-2011),construction budgets of Health Centers and Hospitals (2012-2015), and worked as a researcher in the Water Resources Group at the Federal University of Bahia (Brazil) (2015-2020).

  Commitment to performance improvement to ensure the highest level of patient care through best clinical practice  

Dedicated student interested in applying excellent pastry skills and operational excellence in a kitchen to a role in pastry. Experienced in baking many types of pastries. Adept at creating and/or following a recipe.

Goal-driven Analyst polished in managing and breaking down large volumes of information.
Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Over 15 years of work experience in customer experience and business operations and almost 2 years in the Fincrime industry.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

A well-organized and reliable team player who is able to multi-prioritize while maintaining a positive attitude and a determined consultant who helps companies improve their operational efficiency

Professional with great capacity for learning, with extensive experience in the administrative field,. Good organizational skills and guidance in front and back office functions. Good adaptability and critical sense. Some knowledge of the financial markets, self-learning.

Hello, I am Inês and I am a portuguese young hard working women.
I'm a professional Waitress, Bartender, Barista and Cleaner, since I had great experience in these areas along my way.
Im highly motivated to work as team, I'm friendly and im always ready for new challenge. I believe my best assets are the critical thinking and the creativity.

I am a hardworking, results-oriented and driven Business Student with practical and academic experience. I am dedicated to identify customer needs and delivering effective solutions to all problems, whilst utilising my skills to further the company mission and achieve their goals. I am seeking a curricular internship for the period of 6 months in business management within a forward-thinking company

Hardworking employee enthusiastic about learning more about customer service. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.


  Sou uma candidata organizada e confiável, assídua e pontual. Gosto de trabalhar em equipa, tendo sempre a ter atitude positiva.
Não tenho experência profissional, estando à procura de um primeiro emprego.


I have skills in effective planning and prioritization. Enterprising logistician focused on results. I have developed managerial and communication skills, analytical mindset, ability to make decisions in non-standard situation, ability to work with a large amount of information, team work, personal integrity.

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