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Professional with strong background in customer service, ready to deliver impactful results while maintaining bank's compliance and regulations. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication. Valued team player known for adaptability and fostering collaborative environments. Possess knowledge and focused on preventing and combating money laundering. Proficient in conflict resolution, CRM systems, and multi-channel support.

Dynamic actuarial professional at Prudential Assurance Malaysia Berhad with hands-on experience in developing competitive insurance products and optimizing pricing models. Demonstrated expertise in IFRS17 compliance, profit testing, and actuarial modeling, with a strong track record of delivering accurate, data-driven insights to support strategic decisions.

Sales leader with strong focus on team collaboration and achieving results. Skilled in developing strategies, managing client relationships, and driving revenue growth. Highly adaptable to changing needs, ensuring consistent performance and reliability. Known for effective communication, motivational leadership, and strategic problem-solving.

Dynamic Engineer with a proven track record at Testech Sdn Bhd, excelling in project planning and quality control. Cultivated strong client relationships through exceptional communication, leading to successful project outcomes. Skilled in technical reporting and root-cause analysis, ensuring clarity and collaboration among stakeholders.
Developed critical thinking and problem-solving abilities in fast-paced engineering environment. Brings strong foundation in analytical and technical skills, adaptable across various fields. Seeking to transition into new role where these transferrable skills can contribute to innovative solutions and project success.

With over 10 years of experience in the property industry, I specialize in marketing, where I develop strategic marketing plans for various projects and collaborate closely with the Sales Manager to drive performance and support business growth. I strongly believe in fostering a culture of empowerment, accountability, and teamwork. I am committed to providing my team and colleagues with the support, resources, and guidance they need. Additionally, I also believe in the importance of building trust, maintaining open communication, and consistently recognizing and appreciating the contributions of every team member.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

A passionate and articulate communicator with hands-on experience in event hosting, public speaking, and educational outreach. Skilled in audience engagement, voice modulation, and quick thinking, with a strong foundation in Chinese Studies and cross-cultural communication. Eager to apply academic knowledge in practical settings and continuously develop skills in media and translation. Open to opportunities in hosting, media, translation, and language-related roles where communication and creativity are key.

Continuous Improvement: Seeking to leverage my expertise in enterprise data processing to contribute to the development of cutting-edge technologies in the laser industry while driving operational excellence.

    Handling withholding tax services that HSBC Custodian bank provide to the client.        Dealing with HMRC and tax advisors discussion for tax knowledge.        Able to deal with multiple parties with different function as Tax team would be the last stage of a Corporate event.  

I am an electrical engineering student seeking to apply my robust academic background and hands-on project experience in an organization with a focus on innovation and technological advancement. I am eager to contribute to a dynamic team, driving research and development efforts and delivering impactful solutions in the field of electrical engineering.


Knowledgeable Customer Service Consultant experienced serving customers' needs and cross-selling company offerings. Offer exceptional support by staying current on company policies and asking targeted questions to quickly get to root of issues. Successful at consistently exceeding performance targets.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.
Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support.
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Dedicated Quotation Specialist with extensive experience in creating precise quotations and invoices. Currently serving as Assistant Quotation Specialist at Ng Chai, fostering strong relationships with leadership and customers. Expertise in optimizing workflows to ensure satisfaction for both construction company heads and clients. Committed to leveraging skills to advance company objectives. Additional experience in Art and Design using Illustrator and Photoshop.

Dynamic compliance and governance professional with extensive experience at CIMB Bank Berhad, adept at risk assessment and enhancing compliance frameworks. Recognized for effective team collaboration and exceptional analytical skills, I excel in delivering high-quality assurance activities that drive organizational success and regulatory adherence. Committed to continuous learning and thriving in competitive environments. Results-driven governance professional with extensive background in managing compliance frameworks and risk management strategies. Proven ability to lead teams and drive impactful governance initiatives. Known for fostering collaborative environments and adapting to evolving organizational needs. Governance professional skilled in enhancing organizational frameworks and ensuring compliance with regulatory standards. Proven ability to drive impactful results through strategic planning and effective policy implementation. Strong focus on team collaboration, adaptability, and delivering high-quality outcomes. Expert in risk management, stakeholder communication, and continuous improvement methodologies.

Kenneth Hing is a seasoned Project Manager with extensive experience in end-to-end ERPNext implementations. Over the past three years, he has successfully led multiple manufacturing and trading ERP projects, ensuring on-time, on-budget delivery while mitigating risks and maintaining high-quality standards. He excels in stakeholder management, aligning project strategies with business objectives to drive seamless ERP adoption.
Beyond project management, Kenneth brings 12 years of full-stack development experience, specializing in high-performance enterprise applications, web portals, and data integrations. His strong technical background enables him to bridge the gap between business needs and technology, ensuring the right solutions are implemented effectively.
With a keen eye for innovation and process optimization, Kenneth is committed to enhancing ERP systems and delivering impactful solutions that contribute to business success.

Dynamic and dedicated Store Crew Member with over 2 years of experience at STORE MANAGER, excelling in customer service and sales. Proven team player with effective patience and reliable decision-making skills, committed to learning and developing new abilities to enhance team performance and drive store success.

Offering strong interpersonal and organizational skills, ready to learn and thrive in dynamic environment. Brings solid understanding of economic principles and adept at public speaking and using software such as Excel and IBM SPSS.

Dynamic and results-driven professional with hands-on experience at Fuji Electric Malaysia Sdn. Bhd. Proven ability to enhance team collaboration and problem-solving skills. Proficient in AutoCAD and Microsoft Excel, effectively applying technical knowledge to real-world challenges while delivering exceptional service and support. Strong communicator dedicated to exceeding expectations. Driven to learn quickly, advance computer proficiency, and train in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

 Results-driven Data Analyst Intern at Micron Technology, Inc., proficient in SQL, Tableau, and Python, with expertise in data processing, exploratory analysis, and deep learning. Developed an automated tracking system that improved workflow visibility and leveraged Python for data cleaning and analysis. Skilled in building and fine-tuning deep learning models for complex tasks like bilingual fake news detection. Experienced in curating and pre-processing large datasets and delivering actionable insights. Proven ability to drive process improvements, optimize operational efficiency, and collaborate effectively in dynamic team environments. 

Compassionate Patient Care Aide with extensive experience at Big Tree Medicare & Nursing Home, skilled in dementia care and vital signs monitoring. Successfully enhanced patient well-being through effective feeding assistance and meticulous sanitation practices. Recognized for proactive communication and dedication to maintaining a safe, supportive environment for all patients.

Dynamic and dedicated barista with experience at EHE FNB GROUP SDN BHD, excelling in espresso preparation and customer service. Proven ability to enhance customer satisfaction through quality beverage crafting and effective order taking. Recognized for maintaining cleanliness standards and promoting additional sales, driving a positive dining experience.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

A motivated and enthusiastic individual, eager to learn new skills and expand myknowledge in administrative functions, and I am excited about the opportunity to grow and develop with a dynamic team

At Sunway Medical Centre, I led initiatives to enhance healthcare collaboration through the implementation of electronic health records, which improved patient care efficiency in the emergency department. My expertise in airway management, advanced life support, and interdisciplinary teamwork allowed me to prioritize patient safety and ensure high standards of care. This approach led to a significant increase in care efficiency and bolstered compliance with infection control protocols.
Known for my quick decision-making and ability to stay composed under pressure, I am dedicated to improving patient outcomes through effective collaboration with clinical teams. With a strong foundation in patient assessment and a focus on education, I consistently adapt to dynamic environments, ensuring optimal care delivery.

 Analytical, driven and dynamic Marketing and PR Manager with excellent problem solving skills. Organised, efficient and always willing to go the extra mile to meet or exceed expectations. Offers an extensive background in all aspects of marketing and communications, easily moving from vision and strategy to hands-on implementation. Prepared to take next career step as the Director of Marketing. 

Fresh graduate with foundational knowledge in Engineering and Businesses gained through academic projects and research. I always demonstrates strong teamwork, problem-solving, and time-management skills. Now I am ready to start career and do my best to contributes with my commitment and drive.

Dynamic professional with a proven track record at Etiqa Family Takaful, excelling in lead qualification and relationship management. Skilled in team development and account growth, I have successfully driven sales through tailored insurance solutions, fostering trust and delivering impactful presentations to clients. Committed to achieving exceptional results in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-driven Business Lead with over 10 years of experience in technology-driven solution sales, digital transformation, and modern workplace solutions. Extensive expertise in business analysis, cloud-based technology implementations, automation, and AI-driven solutions. Skilled in bridging the gap between business needs and technical solutions to drive enterprise success. Proven ability to strategically lead digital transformation projects and consult on end-to-end cloud and modern work solutions.
Key Areas of Expertise:

  Cloud & Modern Work Solutions: Microsoft 365, Teams, SharePoint, OneDrive.
  Digital Transformation: AI, RPA, OCR, BPM, Workflow Automation, System Integrations.
  Solution Sales & Consulting: Pre-Sales, Proof of Concept (POC), Account Management, Client Success.
  Project Leadership: End-to-End Implementation, Business Process Reengineering, Change Management.
  Industry Expertise: Insurance, Financial Services, Regulatory Compliance (BNM, ISM).


Accomplished machinist with extensive experience at VAT Manufacturing, enhancing production efficiency through expert machine setup and maintenance. Skilled in blueprint reading and troubleshooting, I fostered team collaboration and shared technical knowledge, achieving consistent quality in final inspections. Committed to workplace safety and continuous improvement in manufacturing processes. Also with 2.5 years of experience in 4+1 axis machine

Experienced with coordinating customer service operations efficiently, ensuring smooth and effective communication between departments and clients. Utilizes problem-solving skills to address and resolve customer concerns promptly. Track record of implementing process improvements that enhance customer satisfaction and team performance.

Proven Service Executive with a track record of enhancing customer satisfaction at Lion Coffee House through expert complaint handling and efficient payment processing. Skilled in beverage preparation and fostering teamwork, I've significantly improved service delivery by prioritizing cleanliness and customer needs. Achievements include boosting client retention and reducing wait times, demonstrating both hard and soft skills in high-volume environments.

Dynamic Certified Pilates & Gyrotonic Instructor with a proven track record of tailoring comprehensive fitness programs for clients, enhancing their physical wellness. Excelled in a freelance role by integrating Scolio Pilates , Oov and Anatomy Trains in Motion to improve client outcomes. Skilled in client evaluation and engagement, showcasing exceptional organizational and follow-up abilities.

A highly accomplished and results-driven Test Automation Lead with extensive experience in ensuring software quality across web, mobile, and API platforms. Proven ability to design, develop, and implement robust test automation frameworks, leveraging a deep understanding of both manual and automated testing methodologies. Adept at leading testing teams, collaborating with stakeholders, and driving continuous improvement in QA processes. Passionate about delivering high-quality software and exceeding client expectations.

Experienced IT Engineer with over a decade of expertise in technical support, hardware networking, and service management. Adept at solving complex technical issues, streamlining processes, and providing top-notch customer service. Fluent in multiple languages, including English, Mandarin, and Thai, with a strong background in diverse industries.
Collaborative Technical Support Engineer specializes in exploiting internal and external relationships to synergistically tackle complex issues. Elicits aid from vendors, colleagues and other external sources to improve ticket responses. Combines personal expertise with diverse professional relationships to support maximum support quality.

Talented Tutor offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.

Dynamic professional with a proven track record in customer service and problem resolution, honed at Sutherland. Excelled in high-stress situations, enhancing customer loyalty and satisfaction. Demonstrated critical thinking and active listening as key strengths. Skilled in data entry and adept at fostering positive customer relations, contributing significantly to business growth and community well-being.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in HR role.

Accomplished Audit Manager at SH Chin & Co., adept in audit management and enhancing client relationships. Spearheaded risk-based auditing strategies, boosting operational efficiency and compliance. Excelled in mentoring auditors, fostering professional growth. Demonstrated expertise in financial statement review and internal controls, significantly improving audit accuracy and stakeholder trust.

Dynamic leader with a proven track record at Munchy Food Industries Sdn Bhd, excelling in problem-solving and team motivation. Spearheaded market expansion, enhanced operational efficiency by implementing lean principles. Skilled in customer relations and adaptability, consistently achieving goals with innovative strategies.

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