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Experienced and adaptable professional with over 30 years of experience in accounting operations, credit control, and pricing strategies. Proven track record in accounts receivable, petty cash, invoicing, and fixed asset management, alongside strong capabilities in financial analysis to support strategic decision-making. Skilled in building supplier relationships, negotiating prices.

I'm an Accounting and Finance with a Law Degree graduate from Brickfields Asia College, completed through the 3+0 UK Transfer Programme in collaboration with Aberystwyth University. Recently completed my Master of Business Administration (MBA). Possess hands-on experience in an Accounts Payable internship, where I have developed good foundation in invoice processing, vendor reconciliation, and financial reporting. A reliable and dedicated professional who is ready to contribute to the organization.

Analytical and results-driven International Business Management undergraduate with hands-on experience in corporate finance and investment banking simulations. Passionate about valuation, financial modeling, and capital markets, with a strong drive to contribute to transaction advisory and deal execution. Through a self-directed portfolio of eight structured projects, I have developed practical exposure to equity and debt financing, M&A modeling, trading strategies, and portfolio management. I am continuously refining my technical and analytical skills to align with the standards of top-tier financial institutions.

Results-driven sales and business development professional with over 15 years of leadership experience in banking, sales, and cultural entrepreneurship. Former Group Director with proven track record in strategic growth, team leadership and luxury branding. Currently focused on reviving traditional incense culture and agarwood identification. Certified Incense Master and Agarwood Appraiser.

Dynamic customer service professional with a proven track record at Just Met Sdn Bhd, adept at resolving conflicts and enhancing customer loyalty. Skilled in data entry and active listening, I effectively managed high-stress situations, ensuring customer satisfaction and seamless order fulfillment. Committed to delivering exceptional service and fostering positive client relationships.

Seasoned banking leader with 25+ years’ experience across Transaction Banking, Cash Management, Corporate Sales and Operations within top-tier financial institutions. Proven track record in leading teams, driving deposit and merchant acquisition, implementing API integrations and delivering innovative payment & receivables solutions. Experience in managing complex migration projects, enhancing client experience and optimising operational efficiency. Recognised for strong stakeholder engagement, regulatory compliance expertise and delivering measurable business growth.

Results-driven professional with extensive experience in preventive maintenance and troubleshooting of complex equipment. Proven ability to implement robust protocols that enhance operational reliability and significantly reduce downtime. Successful in optimizing system performance while fostering seamless collaboration within teams. Committed to driving efficiency and excellence in all aspects of equipment management and maintenance.

Dynamic sales professional with experience at NeroPAY, excelling in client relationship management and lead generation. Proven ability to negotiate effectively and enhance client satisfaction through strategic follow-ups. Recognized for strong communication skills and a self-motivated approach, contributing to successful B2B sales initiatives and fostering lasting client connections.

Recent Robotics & AI graduate from University of Hertfordshire (PSB Academy, Singapore), with hands-on experience in robotics simulation, embedded systems, and human-robot interaction. Final year project involved developing a hospital delivery robot using TurtleBot, integrating a voice system with microphones and speakers to enable two-way communication between the robot and a laptop. Skilled in Python, Webots, CoppeliaSim, Arduino, and Fusion 360, with a strong interest in AI, automation, and hardware integration.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic Creative Designer with a proven track record at Adper Design, excelling in project management and graphic design. Expert in Adobe Creative Suite, I transformed client visions into compelling designs, enhancing brand identity and driving engagement. A collaborative team player, I consistently delivered high-quality work under tight deadlines, ensuring client satisfaction.
Sharp visionary with background working across all media, including digital, print and tactile. Driven Creative Designer successful producing dynamic artwork for variety of different projects. Consistently selected for high-profile projects demanding attention to detail and out-of-the-box approaches.
Professional creative designer equipped to deliver impactful visual solutions. Skilled in graphic design, Adobe Creative Suite, and brand strategy. Strong emphasis on collaborative teamwork and adaptability, consistently meeting project goals. Reliable, flexible, and focused on driving results.

Motivated and reliable worker with experience as a bowling lane attendant (lane marshal). Skilled in customer service, safety monitoring, and handling equipment. Preparing to transition into a Store Keeper role to apply strong organisational and inventory management abilities.

Dynamic professional with a proven track record in supplier relationship management at Swisspac Resources SDN BHD. Skilled in negotiating contracts and enhancing product quality, achieving significant cost savings. Adept at collaborating with cross-functional teams, demonstrating strong communication and strategic thinking abilities to drive procurement success and improve vendor performance.

Dynamic and results-driven professional with extensive experience at Best Pharmacy Pedada Sibu. Proven ability to excel under pressure while demonstrating strong leadership and teamwork skills. Adept in inventory management and customer service, consistently enhancing operational efficiency and client satisfaction. Committed to continuous improvement and embracing new challenges in diverse environments.

Highly motivated and customer-focused Customer Service Executive with 5 years of experience in providing exceptional service in fast-paced environments. Skilled in resolving customer inquiries, managing complaints, and ensuring a seamless customer experience. Known for active listening, empathy, and the ability to handle complex situations with professionalism. Passionate about improving customer satisfaction and consistently exceeding performance goals.

Cybersecurity graduate with hands-on SOC experience in threat monitoring, SIEM alert handling (MSSGard), and Microsoft 365 support. Skilled in log analysis, vulnerability assessment, and end-user troubleshooting. Actively building capabilities through structured training and real-world exposure. Open to entry-level roles in SOC, incident response, or IT security.

Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management.


  11 years of IT experience (8 in QA, 3 in Business Analysis) within Banking & Financial Services (BFSI).
  Expertise in Cards & Payments, Wealth Management, and Transaction Banking systems.
  Skilled in full-cycle testing, business process analysis, and regulatory compliance.
  Proven record in end-to-end testing & framework optimization (boosted efficiency by 150%).
  Strong in stakeholder communication, requirement elicitation, and Agile collaboration.
  Currently transitioning to a Product Owner role, focusing on product vision, feature prioritization, and customer-centric delivery.


Results-driven IT security professional with over 14 years of experience in cybersecurity, vulnerability management, data analysis, and IT operations, dedicated to enhancing organizational security and efficiency. Proven expertise in reducing vulnerabilities and improving data quality through the strategic use of tools such as Qualys Guard, CrowdStrike, and Power BI. Skilled in coordinating cross-functional teams, implementing ITIL processes, and fostering user security awareness to drive operational excellence across global organizations. Recognized with the prestigious GEMs Award for outstanding contributions within just five months at Standard Chartered, demonstrating a commitment to excellence and impactful results.

Professional Summary
Results oriented Admin & Service Delivery Manager with proven expertise in administration, operations, and client service management. Skilled in optimizing workflows, managing cross-functional teams, and ensuring timely, high-quality service delivery. Adept at vendor coordination, reporting, and stakeholder management, with a strong focus on efficiency and customer satisfaction.

Strategic and Results-Driven Technical Support Leader with over 15 years of progressive experience in customer support operations, post-sales service delivery, and team leadership within multinational environments. Proven track record in transforming support models, enhancing customer satisfaction, and implementing innovative solutions that improve service quality and team performance. Skilled in leading cross-functional teams, managing escalations, and aligning support strategies with business goals. Recognized for fostering a culture of accountability, continuous improvement, and work-life balance. Passionate about mentoring talent and delivering measurable impact across APJ and South Asia regions.

Experienced with network security and threat detection. Utilizes problem-solving skills to identify vulnerabilities and implement protective measures. Knowledge of cybersecurity frameworks and protocols.

Occupational Safety & Health (OSH) Lecturer with over 14 years of experience in teaching, research, and academic administration. Expertise in quality assurance and accreditation processes, successfully advising multiple colleges in securing MQA accreditation. Committed to creating an educational environment that promotes comprehensive student development and achievement.

Helpful Senior Customer Service Executive possessing friendly demeanor and excellent problem-solving and communication skills. Bringing 8 years of experience increasing customer satisfaction levels and business performance by handling and analyzing complaints and designing customer service strategies. Dedicated to creating positive impression on customers to build and retain customer base.
Qualified Senior Customer Service Executive with proven track record in managing high-volume customer interactions and resolving complex issues. Successfully led initiatives to improve customer satisfaction and streamline service processes. Demonstrated proficiency in team leadership and problem-solving abilities.

Dynamic Technical Sales Engineer adept at solution selling and optimizing sales processes. Skilled in diagnosing complex technical issues and fostering strong client relationships. Demonstrated ability to enhance project efficiency and deliver results through effective communication and collaboration with cross-functional teams.

Experienced with managing administrative functions and leading teams to ensure smooth operations. Utilizes strategic planning and project management to drive efficiency and support organizational goals. Track record of applying organizational and problem-solving skills to enhance office productivity and create collaborative work environments.

Proven administrator with a track record of spearheading initiatives that enabled Asia Pacific Eppendorf product sales to grow from 16% of world Eppendorf sales to more than 33% during the duration that I served. In a previous sales management role, I enabled the life sciences division to grow from the bottom of 6 figures to 8 figures in research equipment sales in Malaysia. After a 6-year hiatus during which I studied stock market trading strategies and assisted a personal acquaintance in administrative duties, I now, even as I have just attained retirement age in Malaysia seek to expand my services in administrator or management roles.

Dynamic customer service professional with extensive experience at Valuri Client Sdn Bhd, excelling in customer service recovery and engagement. Proven ability to resolve complex issues while maintaining high satisfaction levels. Skilled in KYC processes and effective communication, ensuring compliance and fostering strong relationships with clients and team members.

Accomplished Senior Process Engineer with a proven track record at Infineon Technologies, driving innovation and achieving significant cost savings. Expert in new product development and risk analysis, I excel in optimizing processes and fostering collaboration. My leadership led to a 35% increase in production efficiency and the filing of multiple patents.

Category Manager with a proven track record at Joo Lee Import & Export, excelling in strategic sourcing and new business development. Consistently exceeded sales targets , resulting in increased category sales and repeat business. Adept at market research and sales planning, driving success through effective collaboration and communication.

Experienced logistics and shipping professional with 23 years of expertise in port operations and container yard management. Skilled in overseeing domestic and international shipping activities, collaborating with government authorities and shipping agents, and ensuring adherence to regulatory standards. Recognized for attention to detail, coordination abilities, and proactive problem-solving in dynamic operational settings.

Dynamic sales and marketing professional with proven success at Awning Lab and Renovation. Expert in developing strategic sales plans and cultivating customer relationships, leading to significant market share growth. Bilingual in Chinese and English, with strong leadership skills and a track record of generating quality leads and achieving sales targets.

With over 19 years of diverse oil & gas industry experience in global locations, skilled in field operations management, strategic planning, sales & marketing, engineering, and technical management. Thrives in international business settings with exposure to various assignments worldwide. A strategic thinker with strong analytical skills, adept at adapting to different cultures and business environments to drive team success. Committed to achieving organizational shareholder objectives while excelling as a team player, dedicated to coaching and nurturing talent within the organization.

 Dynamic Software Testing Lead with a proven track record at Agency Pekerjaan Eifel Sdn Bhd, excelling in API testing and regression testing. Proficient in test case design, defect tracking, and regression testing. Demonstrated leadership in mentoring teams and enhancing software quality through efficient test execution. Known for fostering collaboration and achieving high customer satisfaction through effective problem-solving and communication skills. Strong background in the insurance and financial services industry. 

Experienced Technical Specialist at Allianz Partner overseeing operations in Malaysia and the Philippines. Dedicated to enhancing daily performance, training new team members, and ensuring excellent customer service. Collaborate with global team in Dublin to maintain consistent product knowledge and service standards. Pursuing MBA at National University of Malaysia to enhance leadership, strategy, and financial decision-making skills. Skilled in mentoring, problem-solving, and making a positive impact on team and customers.

Professional Talent Acquisition Specialist prepared for impactful results. Skilled in candidate sourcing, interviewing, and onboarding. Strong focus on team collaboration and adaptability to changing needs. Known for reliability and achieving recruitment goals through effective communication and strategic planning.

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