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Adept at driving project success and operational efficiency, tenure at KEMENTERIAN KESIHATAN MALAYSIA honed mine problem-solving and leadership skills. Demonstrating a knack for adapting to new technologies and fostering team collaboration, I've consistently improved service delivery by leveraging expertise in MS Office and effective communication.

Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Willingness to take on added responsibilities to meet team goals. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions.

Accomplished Engineer with a proven track record at SPOTV Media Solutions Sdn. Bhd., enhancing network security and fostering client trust through effective communication. Expert in quality control and incident response, significantly improved operational efficiency and minimized disruptions. Skilled in teamwork and collaboration, adept at leading projects to successful completion. Also a Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.

At my current workplace, I have learnt to demonstrate exceptional adaptability and advanced life support skills, prioritizing critical cases and enhancing patient outcomes. Besides, I have mastered emergency medical situations with a focus on high-quality care and efficient triage processes, ensuring timely and effective treatment. Moreover, I am well equipped with emergency protocols and interpersonal skills which significantly improving patient satisfaction and safety.

Motivated and detail-oriented Computer Science student with a strong foundation in algorithms, and data structures. Experienced in various programming languages including Python and Java. Proven ability to solve complex problems through innovative solutions and effective collaboration. Eager to apply academic knowledge and hands-on project experience in a real-world setting through a dynamic internship opportunity. Committed to continuous learning and passionate about contributing to cutting-edge technology projects.

 Experienced Process Engineer with over 11 years of expertise in optimizing industrial processes across multiple technologies. Demonstrated ability to develop and implement solutions that enhance process efficiency, minimize waste, and improve product quality. Proven track record in managing complex projects, including Turnarounds and equipment procurement, and excelling in troubleshooting and resolving process issues. Strong adaptability and capability to collaborate with cross-functional teams to drive continuous improvement and achieve operational excellence. 

Driven Business Development Executive with a proven track record at AECO TECHNOLOGIES (M) SDN BHD, specializing in expanding customer bases and enhancing brand recognition through strategic marketing. Skilled in Business Development and Customer Relationship Management, adept at fostering long-term partnerships and optimizing project timelines for accelerated product launches.

Experienced Sale successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments.

Dynamic and results-oriented professional with extensive experience in marketing and sales promotion, notably with UNITED EVENT MANAGEMENT (AGENCY OF SONY MALAYSIA). Excelled in digital marketing and customer service, significantly increasing brand awareness and customer engagement through innovative strategies. Skilled in relationship building and adept at multitasking, consistently achieving and surpassing targets.

To work in professional environment where I can contribute myself and enrich to the latest technology and striving towards achieving excellent the organization goals.

Organized Team Manager with exceptional ability to build positive rapport, inspire trust, and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 8 years of extensive leadership experience in Customer Service field. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.

To seek a position where can use experience, skills and knowledge to grow with and meet the company goals also can work overtime to boost confidence level at work and ensure companies are in the best level and that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

 Accomplished Painting Site Supervisor with a proven track record at YG Win Construction, adept in overseeing safety and ensuring project completion within budgetary and time constraints. Skilled in team supervision and problem-solving, I excel in communication and construction supervision, consistently achieving project milestones through effective decision-making and facility inspection. Aiming to use my personal skill to be qualified for this customer service job. 

IOS Developer in Swift with 6 years of experience in developing native iOS applications, macOS applications, and dynamic library. Adept in handling problem-solving skills, testing and focus on code quality and reusability. Possesses a degree in Bachelor of Information Technology (Honors) in Internet Technology. Currently seeking to leverage technical and professional expertise to learn and grow in future.

Proactive and detail-oriented, I excelled as a Teacher's Assistant at CS Tuition Centre, where I enhanced lesson preparations and materials development through adept use of Microsoft Office and strong collaborative teamwork. My efforts streamlined the educational process, demonstrating a commitment to efficiency and a positive learning environment.

To leverage extensive experience in physics education and leadership to enhance the academic excellence of the Physics department, foster innovative teaching methodologies, and support student success at Epsom College in Malaysia.

Proven leader in digital marketing and IT training at Asia Online Publishing Group, adept in training telemarketing calls using laymen terms and spearheading email campaigns with high performance, achieving significant open rates.

Implements strategic marketing campaigns to drive engagement. Used background in technology engineering to deliver more relevant and compelling marketing strategies. Well-versed in B2B IT technology marketing approaches.

Driven by a robust fitness background and sales expertise, I excelled at Celebrity Fitness Nu Sentral & Jaya One, enhancing customer satisfaction and driving growth through strategic networking and effective customer relations. Proficient in Microsoft Office, I consistently leveraged my skills to exceed sales targets and improve service delivery, demonstrating a strong blend of analytical and interpersonal abilities.

Aim to be associated with a progressive organization that gives me scope to apply functional knowledge and skills along with my hard work to involve as a part of team that dynamically works forward the growth of the organization. 
 Around 14+ years of hands-on experience with server applications in a Microsoft networked environment 
Allegis Global Solutions, Kuala Lumpur 	 from Apr 2018 to Till Date
Role: Project Operations Specialist
Client: Standard Chartered Bank 
Responsibilities: -Working in a desktop and application virtualization project leveraging Horizon7 and VMware app volumes to instantly deliver Applications and VDIs to the users without compromising user experience and eventually reducing infrastructure and management costs.Deploying Lakeside SysTrack software infrastructure in the environment to gain insights into the user experience, application behavior and system health.
Cognizant Technologies Solutions, Hyderabad from Dec 2009 to Mar 2018
Role: Manager - IT IS
Client: OLAM International from Sep 2017 to Mar 2018
Responsibilities: -Designing of production, staging, QA Cloud Infrastructures.Delivery of customer Cloud Strategies aligned with customer's business objectives and with a focus on Cloud Migrations. Design of client's Cloud environments with a focus on Microsoft Azure.Produce design documents for effectively hand over of infrastructure architectures to project team for successful systems engineering and implementation.Leading in the successful delivery of complex customer IT Infrastructure projects from planning, design to implementation.Continuously focuses on project delivery excellence and high level of customer satisfaction.
Client: United bank of Switzerland (UBS) from Dec 2009 to Sep 2017
Responsibilities: -Working as an offshore Lead in a global team providing Level 3 support for VMWARE and Citrix products based Thin Client services for the client. This includes Incident Management, Change Management and Request fulfillment requirements.Level 3 support of Virtual Desktop Infrastructure (VDI) services based on VMware and Citrix Products. EX:- vSphere ESX clusters, VMware vCenter, VMware View Broker Services, Citrix XenDesktop 5/7.6, PVS .Service Delivery Management of a team of 30 members at Cognizant which provides level 3 support of remote application services based on VMware vSphere 4/5 clusters and Citrix XenDesktop 5/7.6 based VDI solutions, Citrix PS4, PS4.5 and XenApp 6.5 technologies.Capacity and Demand Management - Including provisioning, Management and stakeholder negotiation.Project Execution including coordination, resource planning, deliverables, timeline negotiations and Business justification development, BCM planning and development.Estate management oversight including hardware/OS upgrades, patching, life cycle replacement and virtualization initiatives.Vendor management and escalation - in particular, citrix and VMware.Supporting VDI infra comprising around 400+ vSphere ESXI 5.5 based servers, 10+ VMware vCenters, 10+ Global Citrix XenDesktop 4 based farms, 10+ Citrix XenDesktop 5/7.6 based sites, 2 vmware view based broker sites. My team supports 15000+ VDIsSupporting Citrix Remote Applications hosting having 500+ citrix based servers running on Citrix XenApp 6 and 6.5 
United bank of Switzerland (UBS), Hyderabad from Mar 2009 to Dec 2009 
Role: - Sr. system Engineer - ITI

Intelligent Service Delivery Manager with 13 years of experience in BPO. Strong leader known for driving efficiency and cost savings through continuous process improvements. Polished individual with drive to proactively initiate positive change.

Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Driven by meticulous attention to detail and a strong foundation in customer service management,now excelled at Wilhelmsen Ships Service, enhancing transaction efficiency and accuracy.

Dedicated the past 11 years to the water industry, specializing in hydraulic modeling of water distribution networks, digital-twin technology, non-revenue water (NRW) management, network optimization, and the design of sewage treatment plants and sewer reticulation systems. Demonstrated international experience across Malaysia, Thailand, and Indonesia. Successfully led seminars on NRW, digitalization in water industry and digital-twin implementation for the Malaysian Water Association and the Malaysian water regulatory body, SPAN. As a certified system integrator for Aquis (EcoStruxure Water Simulation), consistently delivers hydraulic modeling trainings for water operators in the region.

Proactive and dynamic, I excelled at Chellam & Wong by streamlining printing and binding processes, enhancing workplace positivity, and ensuring meticulous account preparation. Skilled in problem-solving and adaptability, I thrive in team settings, demonstrating unparalleled time management and a commitment to continuous learning. My approach consistently leads to improved efficiency and workplace morale.

Accomplished Staff Nurse from Bagan Specialist Centre, adept in emergency response and case management, significantly enhancing patient care. Excelled in multitasking and team collaboration, ensuring optimal treatment outcomes. Skilled in EMR and wound care, consistently prioritized patient needs and efficiency. Driven, hardworking and veteran 6years Registered Nurse bringing demonstrated patient care, medication monitoring and treatment management expertise. Adaptable and resilient with strong attention to detail, clinical expertise, and emergency response experience. Bringing 6-year record of success in nursing and desiring Staff Nurse position with Emergency facility.

I'm seeking to get a position where I can apply my knowledge in finance, astounding relational abilities and analytical capability to fulfill the designated position in your organization and be one of the key contributors in the company's growth. Also, I'm a consistent, hardworking, highly motivated person always been open to new ideas and as a Finance student, continuous learning and personal skill improvement is my driving force. I am very flexible and readily open to learning and looking forward to working on new and exciting projects.

 Dedicated and experienced certified Car Mechanic with overall fourteen years of experience working in the automotive industry. A combination of seven years of work experience before studying (starting as an apprentice) and almost seven years of experience after studying in the same field. An extremely focused and detail-oriented mechanic who is capable of accurately analyzing, diagnosing, and repairing a variety of issues using advanced equipment and comprehensive checklists. Bringing forth extensive hands-on experience with mechanical maintenance and repairs, in accordance with all mandatory state inspections. Expertise in hybrid car technology, including the ability to conduct and understand computer diagnostic evaluations, and knowledge of hybrid car manufacturers and dealers. A strong communicator, able to address all client questions and concerns. Committed to optimal customer service and any vehicle's proper maintenance and repairs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. 

Proven track record in enhancing customer satisfaction and streamlining transactions at Econsave, leveraging POS systems and cash handling expertise. Excelled in teamwork and collaboration, significantly improving operational efficiency. Demonstrated ability in teaching strategies and student discipline management, fostering positive learning environments.

Proven track record in enhancing workflow efficiency and accuracy at LL REDEFINE RENOVATION & DESIGN SDN BHD through expert ledger management and data inputting. Adept at statutory accounts preparation and audit support, demonstrating exceptional organizational skills and attention to detail. Achieved significant improvements in payment reconciliation processes, showcasing a strong ability to streamline financial operations.

Adept at streamlining operations and enhancing productivity, I leveraged AutoCAD proficiency and exceptional communication skills at Beyonics Precision Driven Sdn Bhd. By implementing preventive maintenance and training programs, I significantly reduced downtime and improved project delivery, showcasing a commitment to excellence and a results-driven approach.

Proven leader in Marketing Communications and Crisis Management, I enhanced project quality and streamlined processes at Elitemac Resources, achieving high team morale. Skilled in influencer relations and fostering collaborative environments, I've driven successful campaigns and improvements across roles, notably boosting client retention at Edaran IT Services.

Accomplished Lieutenant Commander from the Royal Malaysian Navy, with over 19 years of expertise in strategic management and leadership. Excelling in analytical thinking and project management, with a proven track record in enhancing team efficiency and decision-making. Skilled in interpersonal communication and emergency response, ready to drive results in a new professional setting.


  Skilled individual with passion for helping patients. Able to engage in a continuous learning process and techniques to meet patients needs. Smart candidate to solve any questions apart from medication session. Able to perform greatly with Co-workers.
  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



  Proactive and caring worker with combination of fluent communication strengths and good observational skills.



  Able to handle day-to-day activities while looking for opportunities to make a difference at clinic.


Dynamic RF Optimization Engineer with a proven track record at Maxis Broadband Sdn Bhd, enhancing network performance and leading technical initiatives. Expert in Python programming and adept at interpersonal communication, I excel in analyzing complex data and delivering innovative solutions. Achieved significant workflow improvements through meticulous analysis and reporting.

Accomplished Customer Service Officer with a proven track record at DIGI TELECOMMUNICATION SDN BHD, adept in strategic planning and emergency response coordination. Excelled in enhancing customer satisfaction and streamlining service delivery through effective work coordination. Skilled in maintaining professionalism under pressure, significantly improving client relations. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Contributes in achieving company sales target for Digi Fibre and close with high sales target on 2022.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Driven professional with over 14 years at JABATAN IMIGRESEN MALAYSIA KUALA LUMPUR, excelling in processing Malaysian passports and visa applications. Demonstrated expertise in document verification and compliance, enhancing the legal employment of foreign workers. Skilled in computer technology and known for exceptional customer service and teamwork, significantly improving application processing efficiency.

PMR | 2006-2008 | SEKOLAH MENEGAH KEBANGSAAN BANDAR UTAMA
Skills & Attributes

Seorang pekerja yang rajin dan bersemangat dalam membantu pasukan untuk mencapai matlamat visi dan misi syarikat. Seorang yang bersikap positif serta bersedia dalam memikul tanggungjawab untuk memenuhi matlamat pasukan dan syarikat.

Audit Associate at PricewaterhouseCoopers Malaysia, adept in Microsoft Excel and fostering team collaboration. Demonstrated expertise in financial reporting and data analysis, leading to enhanced audit accuracy and efficiency. Skilled in mentoring and managing multiple audit engagements, significantly improving report quality and adherence to IFRS standards. Seasoned auditing knowledge with problem-solving mentality and planning abilities. Eager to learn and explore business management, financial and accounting knowledge in different industries. To seek and maintain full-time position which offers opportunities for growth and provide challenges which utilize the hard skills I'm capable of serving.

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