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Have an extensive experience includes work in a wide range of industries, including defence, aviation/aerospace, oil and gas, construction (mechanical and electrical works, Transmission and distribution, printing, 3PL in automotive and FMCG, consulting and training and advisory capacity for a number of companies (oil and gas and transport/ logistics companies).

To utilize my knowledge & skills in the required field of an organization and enable them to enhance business revenue.
A management professional with strong dependable, trustworthy and diligent personality. Willing to take on any professional challenges, a team player, self-motivated and goal oriented individual who easily influence the team members to reach the organization desired goal and growth. 27 years' experience in Operation and Management.

    Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.    Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge.    Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.  

Detail-oriented and motivated professional with a strong background in operations and customer service in the financial sector. Successfully managed client relationships, streamlined processes, and enhanced operational efficiency. Excited to leverage analytical skills and industry knowledge to make valuable contributions to the success of a dynamic Fintech company.

Driven by a results-focused approach, Acquired mechanical diagnostic and electrical troubleshooting skills at Eastern 1961 Pte.Ltd, significantly enhancing reefer system equipment through corrective and preventive maintenance. Capabilities to lead and communicate effectively boosted team efficiency and client satisfaction across various roles, demonstrating a strong blend of technical expertise and collaborative teamwork. Team-oriented, responsible and diligent about contributing to team and company success. Effective at operating wide range of tools, gauges and equipment to complete maintenance and repair actions.

Accomplished leader with a proven track record at Speedoc Malaysia & ESRI Malaysia, enhancing team productivity and client service through effective coaching and mentoring. Leveraged analytical thinking and problem-solving skills to exceed performance goals by 40%. Expert in fostering teamwork and collaboration, ensuring quality improvement and client satisfaction. Creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Committed to cost-effective management of resources and quality performance, communication skill and cross-cultural team management skills. High energy, results-oriented leader with an entrepreneurial attitude

Proven leader in housekeeping and asset management, notably with See Hoy Chan Sdn Berhad, where I fostered key stakeholder relationships and mentored staff for career advancement. Skilled in department coordination and cleaning practices, I've driven team efficiency and exceeded cleanliness standards, enhancing guest satisfaction and retention.

Dynamic and results-driven Senior Executive with over 15 years of extensive experience in corporate communications and government affairs. Proven track record in developing and executing strategic communication plans that enhance corporate reputation, drive stakeholder engagement, and support business objectives. Adept at navigating complex regulatory environments, managing crisis communications, and fostering strong relationships with government officials, industry partners, and media. Demonstrates exceptional leadership, negotiation, and analytical skills, with a commitment to promoting transparency, corporate social responsibility, and sustainable business practices. Known for leveraging a deep understanding of public policy and market trends to influence legislative and regulatory outcomes in favor of corporate interests.

A Cybersecurity Analyst with a proven track record at TIME DotCom Berhad, enhancing security posture through expert SIEM management and incident response. Spearheaded phishing detection initiatives and significantly mitigating risk. Demonstrates strong analytical capabilities and teamwork, driving continuous improvement in application security and technology

At KLINIK IMPIAN SELANDAR, excelled as a Clinic Assistant by enhancing clinic efficiency and patient satisfaction through expert management of medical billing and fostering strong team collaboration. Demonstrated proficiency in vital signs monitoring and healthcare customer service, significantly reducing wait times and ensuring a seamless patient experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

 Adept at staff management and employee motivation, I significantly enhanced service standards and profitability at Tranquility Spa & Wellness. Leveraging skills in health and safety and scheduling coordination, I led teams to improve guest satisfaction and operational efficiency, demonstrating a strong ability to resolve client concerns and mentor new employees for optimal team performance. Accomplished professional delivering customer service excellence through active engagement. Friendly individual supervises spa staff and oversees daily operations. Creates positive spa atmosphere to bring in new clientele. 

Production Executive skilled in optimizing processes, boosting output and achieving demanding production targets in fast-paced environments. Familiar with analyzing production data and using judgment and planning abilities to optimize operations. Successfully coordinates raw materials and finished goods.

Committed and passionate individual with various experience in different field, seeking a position to provide great service where the proven skills can be fully utilized and making remarkable contribution to the success of the company. Availability is by August 2024.

Reliable Credit Controller highly effective at assessing risk and working with external departments to develop cross-functional approaches to comprehensive success in credit management. Excited to offer more than 10 years' experience and expertise in credit control and customer service to leading company.

Accomplished Operation Kitchen Manager with a proven track record at WIP ON THE PARK (SOULSOCIETY), enhancing kitchen operations through effective menu development and cost controls. Expert in food safety and staff training, I significantly reduced food waste, fostering a culture of teamwork and collaboration. Achieved a notable improvement in quality and efficiency across high-volume dining settings.

To advance my career in sales and key account management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Adept IT Support Specialist with a proven track record at Ricoh Malaysia, enhancing IT support delivery and efficiency through effective troubleshooting and strong team collaboration. Skilled in configuring networking devices and providing comprehensive help desk support, I significantly reduced downtime, ensuring rapid connectivity restoration. My approach combines technical proficiency with exceptional interpersonal skills to drive results.

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Proactive and achievement-oriented marketing executive bringing 18 years of marketing and leadership experience with special emphasis helping business clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager.

Executive with background in corporate human resources. Highly skilled handling personnel management, hiring and maintenance of HR records. Manages administration of employee compensation and employee benefits.

Driven Para Legal with proven expertise in document preparation, legal research, and case management honed at Prem & Associates. Excelled in streamlining case processes, enhancing efficiency through meticulous organization and advanced database research skills. Demonstrated exceptional critical thinking and client communication, ensuring accurate and timely legal support. Achieved significant improvements in case handling and client satisfaction. Legal professional with strong skills in writing, organizing and project managing cases related to Corporate law. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Accomplished engineering leader with a proven track record at Western Digital, adept in project management and product development. Excelled in leading cross-functional teams to meet critical milestones, enhance product reliability, and drive NPI builds. Skilled in data management and fostering teamwork, consistently delivering projects on schedule and within resource constraints. A focused, self-motivated team member who takes pride in solving problems with creative solutions. A bright, talented, and ambitious program engineering manager with a strong technical background, possessing self-discipline and the ability to work with minimal supervision.

 Skilled Maintenance Technician with a robust background in machinery upkeep and repair, demonstrated at Bright Packaging Industry BHD. Excelled in multitasking and problem-solving, ensuring operational efficiency and a 30% reduction in downtime. Proficient in maintenance scheduling and safety awareness, with a keen attention to detail and a commitment to continuous learning. 

  Assertive individual with expertise in networking with people. Excellent communication and interpersonal skills. An ambitious student leader who has participated in youth activism. A student who is committed, disciplined, and has clear goals with a high level of leadership.  

Accomplished Project manager with a proven track record at FLEXIL ENGINEERING SDH BHD, specializing in project and operations management. Excelled in driving efficiency and spearheading business development initiatives. Demonstrated expertise in team leadership and project management, achieving significant improvements in project delivery and operational processes.

Perceptive Senior Technical Support Specialist with established technical support skills, progressive career history across design, project leadership and financial/cost reduction initiatives in rapidly growing industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent reputation for resolving problems and improving customer satisfaction with over 17 years of experience in various industries. Extensive knowledge of using and troubleshooting various IT issues and equipments.

Proven track record in enhancing office efficiency and customer satisfaction at Shell Maple Avenue Enterprise, showcasing expertise in database management and fostering professional relationships. Skilled in Microsoft Excel and effective communication, consistently improved document organization and team collaboration, contributing to a positive and productive work environment. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Focused Beautician with in-depth experience with beauty services, including eyelash extension, waxing, and eyebrow treatments. Familiar with managing appointment, restocking supplies and sterilizing equipment. Personable and outgoing individual with dedication to reliability and organization.

Proven Customer Service Officer and Debt Recovery Officer with over 15 years of experience in enhancing customer satisfaction and streamlining production at Associated Industries Air-Apk Bhd. Excelled in database management and creative problem-solving, significantly improving service delivery. Demonstrates exceptional communication skills and a strong.work ethic, adept at driving results and exceeding employer expectations.
Proficiency: (0=Poor -10=Excellent
Language spoken written:
*English Spoken 8 written 8
*Bhasa Malayu Spoken 8 written 8
* Tamil. Spoken 8 written 8
**Highly motivated and Hardworking **
**Manual handling at Workplace **
Work Experience:
January 2008 until August 2010
Company Name : Q fit Sdn Bhd
Position: Quality control
November 2011 until December 2017
Company Name : Seljena Services Sdn Bhd
Position: Recovery officer
Present: January 2017
Company Name : Associated Air-Apk Industries Bhd
Department:Marketing
Position : Customer Service officer
Next of kin:
**Madam Nancy JMJ
Designation : Director of company
Seljena Services Sdn Bhd
37A Lorong Taman 9,
Taman Pertama , 30100 Ipoh, Perak
Malaysia
Mr.Siva
Designation:Director of Company
Factory & Office: Associated Air-Pak industries Bhd
No 9, Persiaran Rishah 9, Kawasan Perindustrian Silibin,
30100 Ipoh , Perak
Malaysia
Responsibility:
Persistence Recovery officer who is not hesitant about developing aggressive programs to recover credit depts.
Adept at developing comprehensive recovery reports, following complicate instructions, and negotiating successfully with past -due credit consumer and small business recovery.
Key in planning at production, overalls responsibility for production department and follow up on delivery
Prepare production related documents as per order required from customer
Ensure prompts feedback to customer services Department on delivery status
Ensure on time delivery of goods with finish goods delivery noted issued
Analysis report on customer complaints/goods returns note to assist Production Manager
Arrange replacement for returns goods or rejects goods for customer with best and good condition
Update on daily non delivery goods in system for production and transport department
Additional responsibilities:
*Based on Production Department
Assist with Transport department to arrange the delivery accordingly for customer.
*Assist the Production to arrange the goods in good condition and best date as per a customer request.
*Maintain and update the Filing Records
Current Salary: Rm 2500.00
Expected Salary :Rm 3000.00
Noticed Period: One Month Notice (Negotiate able to start immediately, if required)

Driven and adaptable professional with a proven track record at Kementerian Sains Teknologi Dan Inovasi, excelling in teamwork, collaboration, and computer skills. Demonstrated ability to exceed customer service expectations and efficiently manage multiple tasks, achieving high satisfaction ratings. Skilled in fostering a positive and productive work environment through excellent communication and problem-solving abilities.

At Kunn-G Freight Systems, I spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Leveraging expertise in transportation management and exceptional team collaboration skills, I successfully negotiated competitive rates, streamlined shipment processes, and fostered robust carrier relationships, markedly reducing costs and ensuring timely delivery of services. Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations. Strategic Freight Co-ordinator with substantial background in logistics and supply chain management. Adept at coordinating and managing import and export of goods with keen eye for timely delivery and compliance with customs regulations. Strong problem-solving and communication skills.

Membina kerjaya yang lebih terjamin dan seterusnya dapat memanfaatkan pengalaman kerja sedia ada dalam pekerjaan yang baharu.

Adept at managing high-pressure situations, I excelled at FTS Logistics as a Logistics Runner, enhancing customer satisfaction through timely and accurate food deliveries. Demonstrated expertise in guest relations and efficient product delivery, contributing significantly to smooth operations and meeting challenging deadlines, resilience and focus on results drove operational success, embodying both critical hard and soft skills.

Proven Cloud Application Development Engineer with a track record of innovative solutions at Intel Corporation, including a 50% reduction in manual effort through automation using Ansible. Demonstrates strong problem-solving abilities and a commitment to excellence, significantly enhancing system reliability and efficiency.

Dynamic leader with a proven track record at Coway, adept in strategic planning and business development. Excelled in building customer relationships and enhancing online presence, boosting sales through innovative marketing strategies. Skilled in negotiation and team leadership, demonstrating a strong work ethic and a passion for continuous improvement.

Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.

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