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Proven track record in enhancing office efficiency and customer satisfaction at Shell Maple Avenue Enterprise, showcasing expertise in database management and fostering professional relationships. Skilled in Microsoft Excel and effective communication, consistently improved document organization and team collaboration, contributing to a positive and productive work environment. Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Focused Beautician with in-depth experience with beauty services, including eyelash extension, waxing, and eyebrow treatments. Familiar with managing appointment, restocking supplies and sterilizing equipment. Personable and outgoing individual with dedication to reliability and organization.

Proven Customer Service Officer and Debt Recovery Officer with over 15 years of experience in enhancing customer satisfaction and streamlining production at Associated Industries Air-Apk Bhd. Excelled in database management and creative problem-solving, significantly improving service delivery. Demonstrates exceptional communication skills and a strong.work ethic, adept at driving results and exceeding employer expectations.
Proficiency: (0=Poor -10=Excellent
Language spoken written:
*English Spoken 8 written 8
*Bhasa Malayu Spoken 8 written 8
* Tamil. Spoken 8 written 8
**Highly motivated and Hardworking **
**Manual handling at Workplace **
Work Experience:
January 2008 until August 2010
Company Name : Q fit Sdn Bhd
Position: Quality control
November 2011 until December 2017
Company Name : Seljena Services Sdn Bhd
Position: Recovery officer
Present: January 2017
Company Name : Associated Air-Apk Industries Bhd
Department:Marketing
Position : Customer Service officer
Next of kin:
**Madam Nancy JMJ
Designation : Director of company
Seljena Services Sdn Bhd
37A Lorong Taman 9,
Taman Pertama , 30100 Ipoh, Perak
Malaysia
Mr.Siva
Designation:Director of Company
Factory & Office: Associated Air-Pak industries Bhd
No 9, Persiaran Rishah 9, Kawasan Perindustrian Silibin,
30100 Ipoh , Perak
Malaysia
Responsibility:
Persistence Recovery officer who is not hesitant about developing aggressive programs to recover credit depts.
Adept at developing comprehensive recovery reports, following complicate instructions, and negotiating successfully with past -due credit consumer and small business recovery.
Key in planning at production, overalls responsibility for production department and follow up on delivery
Prepare production related documents as per order required from customer
Ensure prompts feedback to customer services Department on delivery status
Ensure on time delivery of goods with finish goods delivery noted issued
Analysis report on customer complaints/goods returns note to assist Production Manager
Arrange replacement for returns goods or rejects goods for customer with best and good condition
Update on daily non delivery goods in system for production and transport department
Additional responsibilities:
*Based on Production Department
Assist with Transport department to arrange the delivery accordingly for customer.
*Assist the Production to arrange the goods in good condition and best date as per a customer request.
*Maintain and update the Filing Records
Current Salary: Rm 2500.00
Expected Salary :Rm 3000.00
Noticed Period: One Month Notice (Negotiate able to start immediately, if required)

Driven and adaptable professional with a proven track record at Kementerian Sains Teknologi Dan Inovasi, excelling in teamwork, collaboration, and computer skills. Demonstrated ability to exceed customer service expectations and efficiently manage multiple tasks, achieving high satisfaction ratings. Skilled in fostering a positive and productive work environment through excellent communication and problem-solving abilities.

At Kunn-G Freight Systems, I spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Leveraging expertise in transportation management and exceptional team collaboration skills, I successfully negotiated competitive rates, streamlined shipment processes, and fostered robust carrier relationships, markedly reducing costs and ensuring timely delivery of services. Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations. Strategic Freight Co-ordinator with substantial background in logistics and supply chain management. Adept at coordinating and managing import and export of goods with keen eye for timely delivery and compliance with customs regulations. Strong problem-solving and communication skills.

Membina kerjaya yang lebih terjamin dan seterusnya dapat memanfaatkan pengalaman kerja sedia ada dalam pekerjaan yang baharu.

Adept at managing high-pressure situations, I excelled at FTS Logistics as a Logistics Runner, enhancing customer satisfaction through timely and accurate food deliveries. Demonstrated expertise in guest relations and efficient product delivery, contributing significantly to smooth operations and meeting challenging deadlines, resilience and focus on results drove operational success, embodying both critical hard and soft skills.

Proven Cloud Application Development Engineer with a track record of innovative solutions at Intel Corporation, including a 50% reduction in manual effort through automation using Ansible. Demonstrates strong problem-solving abilities and a commitment to excellence, significantly enhancing system reliability and efficiency.

Dynamic leader with a proven track record at Coway, adept in strategic planning and business development. Excelled in building customer relationships and enhancing online presence, boosting sales through innovative marketing strategies. Skilled in negotiation and team leadership, demonstrating a strong work ethic and a passion for continuous improvement.

Detail-oriented Laboratory Technician with experience at high-volume output labs. Skilled handling live-patient samples and maintaining laboratory equipment. Strong communication skills and talented working positively with scientific teams.

Proven to excel in fast-paced environments, I leveraged my computer skills and positive attitude at Tabika Kemas Palong 4,5,6 Gemas Jempol to enhance team efficiency and customer satisfaction. Demonstrating dependability and a knack for quickly mastering new technologies, I contributed significantly to our projects' success, embodying teamwork and advanced Microsoft Office proficiency.

Proactive and adaptable, I excelled as an Intern at Aeronerve Institute - Drones & Robotics, enhancing team efficiency by supporting high-priority projects and mastering Microsoft Office Suite. Demonstrated exceptional problem-solving abilities and effective communication. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

From a very young age, my passion for animals has been the driving force behind my career aspirations. Inspired by a deep sense of responsibility to help sick and wounded animals, I have always been fascinated with veterinary science and always envisioned myself as a dedicated veterinarian. This desire has guided my academic pursuits, voluntary experiences, and personal growth, shaping me into a committed and knowledgeable person ready to make a meaningful impact in the field of veterinary medicine.

Driven and dynamic, I excel in team environments and possess strong commitment in tasks given to me, this is demonstrated through my impactful contribution to SPCA and Zoo Negara events and programs. My leadership and positive attitude have consistently improved operational efficiency and event success, showcasing my ability to achieve results and exceed expectations.

      Do the things you capable to do and enjoys your works and life every day.      Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.      Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.    

A seasoned Cybersecurity professional with a proven track record within the industry. I excel in cybersecurity strategy and fostering cross-functional team collaboration. Expert in application security and secure software development, I've significantly enhanced AI and devsecops security frameworks, achieving streamlined operations and robust data protection measures.

Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.

Proven cashier at Gm Speedmart, adept in cash handling and customer service excellence, ensuring transaction accuracy and fostering customer loyalty. Skilled in POS system operations and time management, I significantly contributed to a seamless shopping experience. Demonstrates a strong ability to resolve complaints and improve customer relations, embodying a results-driven approach. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Dedicated customer service professional with over four years of experience in logistics and administrative roles. Proven ability to manage customer relationships, resolve issues efficiently, and exceed performance targets. Seeking to leverage my expertise to enhance customer satisfaction and contribute to the success of a dynamic organization.

Driven professional with a proven track record at Microtronics, Sdn, enhancing operational efficiency and reducing data entry errors by implementing rigorous verification processes. Excelled in teamwork and collaboration, while adeptly handling equipment operation and maintaining safety compliance. Skilled in preparing accurate reports for senior management, showcasing efficient multitasking and attention to detail. Organized Operator skilled in equipment operation, safety and quality initiatives.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Dynamic leader with a proven track record at Sime Darby Rent A Car Sdn Bhd, enhancing operational efficiency and driving business growth. Skilled in strategic planning and problem-solving, I excel in team leadership and operational excellence. Achieved significant cost reductions and improved customer satisfaction through innovative strategies and effective communication. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

With over 7 years of experience specializing in assessments and interventions for individuals, couples, families, and therapy groups, I excel in prioritizing individual needs while managing confidential case responsibilities. My counseling practice is enriched by over 20 years in finance operations within the Insurance and Oil and Gas industries, providing insights into financial challenges, operational planning, stress management, and resilience building. This background enhances my ability to support diverse clients, including those from organizations such as EY (Ernst & Young), PwC (PricewaterhouseCoopers), Petronas, Swift, Accenture, Shell, and TNB (Tenaga Nasional Berhad), fostering positive outcomes in their personal and professional lives with empathy and client-centered care.

Resourceful Travel Counsultant experienced managing travel plans and organizing tasks effectively. Researches travel options and presents best deals, processes bookings and reservations and maintains payment records and transactions. First-rate marketing and research talents with extensive knowledge of passports, visa requirements, time zones and tourist destinations.
Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel. Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base. Corporate Travel Consultant with laser-like focus on marketing and providing customer satisfaction. Exceptional scheduler with expertise in time management. Career success in travel and hospitality for private, global and corporate customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Organized and dependable candidate successful at managing priorities with a positive attitude.

Detail-oriented accounting student with a strong academic background and a passion for financial analysis and reporting. Currently pursuing a Bachelor's degree in Accounting with coursework emphasizing principles of auditing, taxation, and financial management. Strong analytical skills with the ability to interpret and analyze financial data effectively. Seeking to apply based on academic knowledge and gain hands-on experience in a dynamic internship role, where able to contribute the accurate financial reporting and assist in auditing processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic professional with a proven track record in human resource management and operational efficiency at R. M. Leopad Sdn. Bhd. (Melaka). Excelled in enhancing documentation processes and audit compliance, demonstrating exceptional organizational and interpersonal skills. Achieved significant improvements in employee relations and training development, leveraging strong problem-solving abilities and effective communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic professional with a proven track record at Qaira Holdings Sdn Bhd, excelling in financial reporting and fostering teamwork. Skilled in Microsoft Office and adept at improving operational efficiency, evidenced by enhanced customer satisfaction. Demonstrates exceptional multitasking abilities and a commitment to achieving and exceeding targets through strategic account management and collaboration.

Accomplished Oracle DBA with over 9 years of experience, specializing in database management and optimization for major firms like HCL Technologies. Demonstrated expertise in Oracle, PostgreSQL, and SQL Server, coupled with a strong ability to lead and improve database performance. Proven track record in implementing effective solutions and enhancing operational efficiency.

Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.

A positive personality with an easy, outgoing attitude especially when it comes to dealing with students and employees at workplace. Value and highly supports diversity and inclusivity.

Secure a responsible career opportunity to utilize my learning, skills and training, while making a significant contribution to the organization.

SHEELA TAMIL MANY …………………………………………………………………………… SUMMARY Solid background in process development, continues improvement and Lean manufacturing techniques, with strong emphasis in Lean Six Sigma methodologies. Experienced in product/process development processes, transition of product/process and process validation. A seasoned Business Process Project Analyst & Program Executive with a 15-year proven track record across multiple industries: Manufacturing, Software & Platforms, Consumer Goods & service Industry. I have strong leadership skills to manage full scale project lifecycle with ample organizational experience focusing on high quality results delivery, with excellent relationship management skills in both vendor and customer management service. I have extensive experience in analysis, design, development, customization, and implementation of PLM (Teamcenter Version 8.3). Possesses project management background achieving optimal results with competent, innovative solutions to address fundamental business needs and requirements. I have experience with full management requirements, testing, process improvement, training, corporate communication, sales lifecycle, needs analysis, Customer Relationship Management (Salesforce), gap analysis, User Acceptance Test (UAT), Business Process Reengineering (BPR), and business-technical liaison.

Innovative and strategic HR Executive with 10 years of forward-thinking personnel leadership experience. Personable and perceptive champion of corporate and team member success with proven impeccable ethics and business sense. Recruits and hires top talent, delivers expert staffing support to management and mobilizes engaged and loyal corporate business units. Currently I'm working at Tlaloc Malaysia as a HR executive for handling staff benefits such as Sosco claims and process, staff performance management and workers time sheet and system monitoring. Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment. My ambition is to work in a well reputed organization in world leading companies & I would like to improve my carrier & skills.

Looking for work experience in any field and ready to receive guidance to improve myself.

Professional senior customer service executive with 8 years of experiences in resolving customer inquiries. Strong ability to multi-task, prioritize, and manage time effectively.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level auditor position. Ready to help team achieve company goals.

Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to pursue a challenging career in the field with constant learning and contribution to an organization, which provides challenging work environment and allows me to grow professionally and as an individual.

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