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I am seasoned Account Manager with 13 years of experience in TM Enterprise team, worked within different sectors of industry. I am friendly, adaptable and hardworking team player. I believed I am resourceful employee to the company with outstanding TM product knowledge to develop and maintain customer pipeline. I am familiar with preparing contracts, account planning, collaborating with partners and consistently works to attract new business opportunities as part of day-to-day job basis. Besides that, I cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets. I help to increases business opportunities through outstanding customer presentations and dedication to customer service. Occasionally I do assist my colleague to address problems in proactive and knowledgeable manner while I develop my leadership skills . I commonly work with my team to identifies upselling and cross-selling opportunities to boost revenue. At the moment, I am seeking new professional challenge and opportunity with growing team as to grow my career path.

Proven track record in enhancing financial operations and efficiency, notably at Q PLAS SDN BHD, where I spearheaded the implementation of robust tracking systems and streamlined accounting processes. Expert in ERP systems and adept at multitasking, I excel in driving financial analysis and reporting, leading to informed decision-making and strategic financial planning.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Proven track record of enhancing customer satisfaction at Restaurant through efficient cash handling and resolving complaints, boosting brand loyalty and skilled in cash register operation. At Leo Club, excelled in event planning and teamwork, ensuring successful programs. Demonstrates exceptional time management and problem-solving abilities. Always manage time on learning programming languages like Python after work.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

At KLINIK IMPIAN SELANDAR, excelled as a Clinic Assistant by enhancing clinic efficiency and patient satisfaction through expert management of medical billing and fostering strong team collaboration. Demonstrated proficiency in vital signs monitoring and healthcare customer service, significantly reducing wait times and ensuring a seamless patient experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

A dedicated financial institution industry professional with more than 8 years of working experience in financial reporting, banking supervision, asset management and audit. Highly driven and capable to work in challenging environment whilst maintaining good relationship with team members and stakeholders.

Adept at leading teams and managing time efficiently, I elevated BERNAMA's news programming through innovative story production and strategic team management. My expertise in problem-solving significantly enhanced operational productivity and journalistic integrity, securing exclusive interviews and maintaining a positive, collaborative work environment.

Proven track record in enhancing business processes and customer service at Jaya Grocer. Excelled in business administration and planning, demonstrated through leadership in project oversight and improving data entry accuracy. Skilled in both quantitative analysis and team collaboration, achieving significant process improvements.

Goal-Oriented Contact Centre Team Manager with over 10 years of Managerial Experience. Proven leader in customer service management, adept at driving operational excellence and staff development. Elevated service levels through performance coaching and problem-solving abilities. Recognized for motivational skills and achieving a notable CSAT score improvement, showcasing a blend of strategic influence and a focus on results.

An evangelist with fifteen years experience working in the areas of Quality Assurance, Quality Management and Quality Engineering, strive to deliver high quality product with a focus on speed to market with a zero-defect and be a source of best experience to customers. With expertise in automation and performance testing, trained over 150+ quality engineers across various domains in banking.

Accomplished professional with expertise in marketing and management. Hardworking and versatile, well-versed in executing business strategies, preparing and implementing business plans, and overseeing financial performance. Strong communicator with natural leadership talent and high energy. Successful in building teams and motivating personnel to new levels of performance. Dependable and detail-oriented, capable of managing multiple tasks and priorities efficiently.

Highly motivated individual, able to lead a team of varied positions. A team player but also can work independently. A fast learner and a good listener. Able to meet deadlines on a timely manner.

Accomplished Senior Customer Service Representative with a proven track record at TDCX Malaysia Sdn Bhd, enhancing customer satisfaction through expert resolution of conflicts and complaints. Skilled in escalation management and maintaining professionalism under pressure, I significantly contributed to team success and customer retention. Demonstrates exceptional problem-solving and multitasking abilities.

A capable, highly skilled, meticulous senior finance executive with exceptional attention to detail and abilities in performing accounting reviews and focused on client-centric approach to portfolio management. Able to work well independently with little to no supervision. Professional who is organized and trustworthy and has a strong eye for maximizing client lifetime value. Aiming to develop and continue to utilize strong leadership knowledge and analytical skills to boost firm profitability.

Trained Credit Analyst with the capability to develop methodologies that predict future risk behaviors. Seeking an opportunity to bring further success to an organization through exemplary attention to detail and an understanding of regulatory procedures.

 Friendly Announcer touting 2 and half years of conveying information properly through careful inflexion and pronunciation. Knowledgeable resource with an energetic attitude, boundless enthusiasm and a commitment to hard work. Promoting exemplary talents in writing and editing news and features stories that are used on the air. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level administrative officer position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Production Assistant with expertise in setting up shots, breaking down shows and supporting director needs. Bringing 2 and half years of set experience. Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver exercises key strengths in workflow optimization, process re-engineering and strategic scheduling techniques. Offers track record of delivering superior-quality results for industry-leading publication conglomerates. 

 With over 10 years of experience in order management, I am currently the Customer Service Manager at Weir Minerals, a global leader in mining solutions. I hold a certification in SAP-SD, a professional diploma in purchasing and supply chain, and a Masters degree in Logistics and Supply chain management. In the current role, I manage and supervise the customer service team in Asia overseeing end to end process in 15 countries in the region. My responsibility includes ensuring customer satisfaction, inventory management, sales input and output reporting, and escalation process improvement. I use my strong analytical, communication, and people management skills to deliver high-quality service and solutions to customers in the region. Furthermore, process improvements have been made by leveraging my expertise in SAP-SD to streamline and automate the order management process, increase the on-time delivery rate, and reduce errors and costs. My mission is to optimize the customer service and supply chain operations at Weir Minerals, using my knowledge and skills in logistics, materials, and supply chain management. 

 Adept at staff management and employee motivation, I significantly enhanced service standards and profitability at Tranquility Spa & Wellness. Leveraging skills in health and safety and scheduling coordination, I led teams to improve guest satisfaction and operational efficiency, demonstrating a strong ability to resolve client concerns and mentor new employees for optimal team performance. Accomplished professional delivering customer service excellence through active engagement. Friendly individual supervises spa staff and oversees daily operations. Creates positive spa atmosphere to bring in new clientele. 

Driven by a proven track record of enhancing online safety and driving market expansion, my tenure at Shopee and Listen Security Sdn Bhd showcases my adeptness in content management and market trend analysis. Leveraging skills in teamwork and Microsoft Office, I've significantly improved user experience and business performance, embodying adaptability and a results-driven approach.

Driven automotive professional with proven expertise in vehicle assessment and customer service, honed at Bmw Tian Siang Premium Auto and other leading companies. Skilled in technical diagnostics and cost estimation, I've significantly enhanced customer satisfaction and service delivery standards. My approach combines technical acumen with exceptional interpersonal skills to exceed sales and service goals.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Accomplished Science Tutor with a proven track record from Self Employed Services, adept in elevating student comprehension through innovative hands-on activities and effective communication. Expert in lesson planning and group tutoring, significantly boosting classroom understanding. Skilled in multitasking and organization, ensuring personalized feedback and fostering a supportive learning environment. Experienced Tutor helps students understand complex material quickly and easily. Proven track record of successfully improving student academic performance. Enthusiastic tutor working to help students develop and maintain goal-oriented study habits for consistent academic success. Equally skilled at one-on-one and group lessons using adaptable teaching strategies for different types of learners. Accustomed to both in-person and online instruction for flexibility and multimedia integration to maximize lesson engagement.

Experienced Audio Engineer and Technical Manager with a proven track record in the entertainment industry. Proficient in audio engineering, IT, and cybersecurity, with extensive experience in technical and operational roles. Dedicated to delivering superior sound production and technical solutions.

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Creative Graphic Designer with talent for developing unique custom artwork. Innovative approach to ideas and concept development. Offering 3 years of expertise overseeing individual projects and brand development. Willing to adapt and work in team.

Proven leader with a track record of driving business growth and revenue generation at Johnson & Johnson, managing commercial aspects across multiple markets. Expert in sales strategies and interpersonal skills, adept at problem-solving and leading teams to exceed sales targets and to achieve company goals and objectives.

Focused Sales executive committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Production Executive skilled in optimizing processes, boosting output and achieving demanding production targets in fast-paced environments. Familiar with analyzing production data and using judgment and planning abilities to optimize operations. Successfully coordinates raw materials and finished goods.

Accomplished leader with a proven track record at UOB - Business Banking, adept in NTB solicitation and account growth. Expert in team supervision and fostering collaboration, significantly enhancing team performance and client service. Demonstrated ability to mentor and improve skills, driving substantial growth in SME customer base. Nationwide top Team Leader for consecutively 4years in a roll and leading nationwide top branch Lebuh Bishop. Able to grow and mentor subordinate for greater good and achievement.

Experienced warehouse supervisor with 8 years of comprehensive experience in logistics and inventory management. Proven track record of optimizing workflows, improving efficiency, and reducing operational costs. Strong leadership skills with the ability to lead and motivate teams to achieve goals effectively.

Customer Service Experience

  Managed and coordinated for high - profile clients, including:

- Coca Cola
- SIS
- Nestle

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Committed and passionate individual with various experience in different field, seeking a position to provide great service where the proven skills can be fully utilized and making remarkable contribution to the success of the company. Availability is by August 2024.

Dynamic motivational speaker and consultant with a proven track record of inspiring change and boosting morale across various organizations, including Avon Products and UNIVERSITI MALAYA. Expert in public relations and a vocal specialist, consistently achieving remarkable results in audience engagement and team motivation. Skilled in delivering impactful messages that resonate, fostering both personal and professional growth.

I am committed to applying my comprehensive understanding of finance and business administration towards delivering significant value and results for your esteemed organization. I eagerly anticipate continuous learning and growth within an environment that encourages challenging and enriching prospects, collaborating collaboratively to advance both individual and organizational objectives.

Proven leader in sales management, adept at driving team performance to surpass sales targets at Abcfootwear Sdb Bhd (Tombeli Shoes). Expert in sales coaching and channel management, with a knack for fostering strong client relationships and securing repeat business. Demonstrates exceptional goal-setting and team assistance abilities, ensuring operational excellence and revenue growth.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.


  To secure challenging and growth oriented career in an Organization where I can utilize my potential and skills fully for the development of the Organization and my personal Growth.
  Endeavor to achieve a given assignment with full capabilities while keeping in mind the organization's objectives and create a determined and positive environment within the company through good communication with others and selfmotivation to perform better.


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