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I am an experienced and passionate customer service professional with over 10 years of expertise in customer care, including roles in sales, telemarketing, and service management within the banking and aviation sectors. I am driven by a strong commitment to delivering service with a genuine, heartfelt approach that consistently exceeds customer expectations and contributes to the overall success of the organization.
With a proven track record in customer relationship management (CRM) and an excellent ability to actively listen, resolve complex issues, and adapt to fast-paced environments, I am confident in my ability to lead and motivate teams to achieve the highest standards of service. Whether managing customer service operations, leading sales initiatives, or overseeing cabin crew performance, my goal is always to provide exceptional service that not only meets but anticipates customer needs, while fostering loyalty and satisfaction.
As a highly motivated and solutions-oriented individual, I am eager to contribute my skills and experience to your team, ensuring operational efficiency and fostering a culture of excellence. I thrive in dynamic environments where I can continuously challenge myself, develop professionally, and support. I am excited by the opportunity to make a meaningful impact, work collaboratively, and drive the company’s objectives forward.
I am confident that my leadership abilities, customer-first mindset, and dedication to continuous improvement will allow me to excel in a managerial role at your esteemed organization. I would be honored to contribute to the success of the team and support the company’s mission to provide the highest level of service to its customers. Proactive [Job TItle] with expertise in developing, implementing and strengthening marketing plans. Offers analytical, proactive approach to revamping strategies to meet changing needs. Talent for directing creative efforts and brand engagement combined with history of surpassing objectives.

A highly dedicated and skilled Medical Officer with extensive experience in forensic medicine, currently serving in the Forensic Medicine Department. Possessing strong clinical knowledge and a deep understanding of medico-legal principles, I am adept at conducting post-mortem examinations, preparing forensic reports, and providing expert testimony in court. With a strong commitment to ensuring justice through accurate medical assessments, I have honed my ability to work efficiently in high-pressure situations while maintaining meticulous attention to detail. My background in both clinical practice and forensic investigations enables me to bridge the gap between medicine and law, ensuring that the highest standards of medical ethics and professionalism are upheld. Passionate about continuous learning and contributing to public health, I bring a comprehensive approach to all aspects of forensic medical work, including trauma, toxicology, and death investigations.

Personable and detail-oriented professional with solid foundation in financial systems and processes. Proficient in SAP FI module configuration and capable of managing financial transactions and reporting. Aiming to drive efficiency and accuracy in financial operations through innovative solutions.

Detail-oriented administrative team member well-versed in assisting with financial operations, managing records, and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments.

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Knowledgeable Teacher with solid background in developing engaging lesson plans and fostering positive learning environment.

Dynamic individual with hands-on experience in counseling, family module training and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

To seeking a competitve and challenging environment where I can serve your organization and establish a career for myself

Seasoned banking professional with over13 years of extensive experience in the financial services industry, including9 years as a Collection Officer in Hire Purchase and4+ years of specialized expertise as an AML Analyst. Proficient in Retail and Business Banking operations, regulatory compliance, and administrative management. Demonstrates a strong ability to handle high-volume tasks with precision and efficiency while supporting executive teams and maintaining operational excellence. Expertise includes collections management, customer due diligence (CDD), enhanced due diligence (EDD), anti-money laundering (AML), know your customer (KYC), suspicious activity reporting (SAR), and office administration. Highly skilled in multitasking, streamlining workflows, and delivering results in fast-paced, compliance-driven environments.

Sales Engineer with a strong background in civil engineering and extensive experience in promoting and selling construction materials. Skilled in conducting product demonstrations and managing client relationships to deliver tailored solutions that drive revenue growth. Committed to leveraging technical expertise and effective communication to enhance customer satisfaction and contribute to business success.

Dynamic leader with a proven track record , adept in relationship development and problem-solving. Excelled in mentoring teams and boosting sales through strategic initiatives. Skilled in multitasking and delivering excellent service, achieving significant outcomes in fast-paced environments. Expert in driving team performance and customer satisfaction.

Flexible and visionary professional with expertise in strategic planning and growth hacking. Successfully led cross-cultural and multi-disciplinary squads to achieve organizational goals. Exceptional brand management and negotiation skills consistently deliver positive results. Focused on driving success and fostering innovation to maximize opportunities for growth and success within any organization.

Proven leader with a track record of enhancing team performance at City Link Express, adept in Microsoft Excel and effective communication. Excelled in strategic task delegation and mentoring, significantly improving productivity and job satisfaction. Skilled in conflict resolution and adaptability, consistently achieving high customer service standards and operational excellence.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proven sales and customer service expert from Hong Hua Motor, adept at cultivating client relationships and negotiating deals. Demonstrated ability to exceed sales targets through strong negotiation skills and a commitment to customer satisfaction. Excelled in fast-paced environments, achieving significant repeat business and referrals. Skilled in teamwork and communication, ensuring seamless service delivery.

Accomplished Managing Director at ARKAI ENTERPRISE, adept in leadership and marketing, significantly enhanced client relationships and revenue growth. Leveraged problem-solving and strategic marketing campaigns at TKM SECURITY to elevate brand awareness. Skilled in computer literacy and interpersonal communication, consistently achieving beyond set objectives through innovative solutions and team collaboration.

Adept at strategic planning and team leadership, I significantly streamlined recruitment at PNQ Empire Sdn Bhd, enhancing efficiency with innovative software. My expertise in policy implementation and conflict resolution fostered a positive work environment, aligning individual goals with organizational objectives. My roles have honed my decision-making and operations management skills, driving long-term stability and growth.

I am seeking an entry-level position as a fresh graduate in operation management or other related fields. I aims to find a company that can give me opportunities for self-growth and explore my future career options in operations management and logistics. Excellent time management capabilities and active listening skills to follow instructions accordingly.

Adept at fostering team collaboration and leadership, I excelled at Proauto Drive, achieving a 5-Star Outlet rating for 9 consecutive months. The knack for relationship building and customer service management, coupled with a rigorous approach to service quality management, significantly enhanced customer satisfaction and operational excellence.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Proven leader in customer service and relationship management, I excelled at Agoda by resolving complex issues, enhancing customer satisfaction, and mentoring new hires. Skilled in critical thinking and communication, I consistently achieved and maintained KPIs, demonstrating adaptability and creativity in fast-paced environments.
Possessing friendly and empathetic demeanor with passion for problem-solving and assisting others. Equipped with solid understanding of customer service principles and proficient in communication and conflict resolution. Dedicated to creating positive customer experiences and building long-lasting relationships.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Mempunyai rasa tanggungjawab yang tinggi Boleh berkerjasama dalam pasukan dengan baik Seorang yang fleksibel iaitu mampu menghadapi persekitaran baharu atau berbeza Dinamik dan aktif profesional, kuat semangat, berdikari, teratur, pemain pasukan, bersemangat, tegas, kritis dan cepat belajar

memastikan company mencapai cpi pada tahap yang optimum. saya mempunyai pegalaman dalam bidang electrical chargeman selama 10tahun

Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.

Accomplished General Manager at MYLAPS Sports Technology - Asia, adept in team leadership, strategic planning, and cross-functional collaboration. Demonstrated success in fostering client relationships and driving sales growth. Excelled in staff coaching and development, consistently exceeding revenue goals. A mentee of 4th Edition Microsoft GSIC Mentoring Program.

Adept at driving operational efficiency and spearheading strategic planning, I significantly enhanced performance at U Mobile Sdn Bhd. My leadership fostered a culture of excellence, leveraging outstanding communication skills and report writing expertise to achieve notable revenue growth. This blend of hard and soft skills underpins my track record of success.
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management.
Operations professional with solid track record in regional management. Managed and streamlined operations across multiple locations, ensuring high levels of productivity and operational efficiency. Known for fostering collaborative team environments and delivering consistent results. Skilled in strategic planning and operational oversight.

Dedicated social science researcher with extensive experience and a recently completed Ph.D. in Management. Currently operating a business as a digital marketing trainer and offering personal coaching for postgraduate students. Coaching two students, one Master's and one Ph.D. candidate, who have finished their theses and are awaiting their viva voce, with graduation expected next year. Strong background as a lecturer and research assistant, showcasing teaching, academic, and research skills. Authored research proposals, managed research processes, and documented findings as a research assistant. Served as both a full-time and part-time lecturer, delivering courses in Leadership Management, Human Resource Management, Fundamentals of Management, and Marketing at reputable institutions. Designed curriculum-aligned lectures, developed teaching materials including handouts and assessment papers, and utilized interactive exercises and presentations to engage students effectively. Commitment to fostering student development and providing high-quality education reflects passion and dedication to academia.

With a robust background at Kementerian Kesihatan Malaysia, I excel in rapid sequence intubation and delivering patient-centered care across emergency, trauma, and general medical settings. Demonstrated expertise in obstetric ultrasound and a proven track record in enhancing patient outcomes. Skilled in collaborative teamwork and adept at modern medical procedures, I bring a comprehensive and dynamic skill set to healthcare.

Looking for a challenging role in a reputable organization to utilize my technical, database, and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector and any management sectors. And looking for good environment for better life for myself and for my family.

Proven leader with a track record of enhancing team efficiency and workflow at Alliance Steel (M) SDN BHD. Expert in task delegation and safety compliance, significantly improving product quality and team performance. Skilled in employee motivation and maintaining high safety standards, demonstrating a strong ability to meet and exceed company objectives through strategic planning and effective communication.

Adaptable Maintenance Technician with expertise in mechanical environments. Quick learner & hard worker with strong time management interpersonal & great communication skills.

Accomplished Technical Director with a proven track record at Samudera Selatan Engineering Sdn Bhd, enhancing project efficiency and team collaboration. Expert in strategy development and risk management, I've led teams to achieve significant reductions in production times and product defects, fostering professional growth and high customer satisfaction. Skilled in both technical solutions and fostering teamwork.
Versatile Technical Director versed in assessing challenges, resolving problems and implementing plans to mitigate risk and technical obstacles. Bringing 17 years of experience and expertise in Shiprepair and Shipbuilding.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

With a proven track record at Perpustakaan UTM Kuala Lumpur, I streamlined library operations and enhanced user education, showcasing my strong communication skills and proficiency in Microsoft Office. As a dedicated professional, I've effectively increased efficiency and customer satisfaction across roles, leveraging both hard and soft skills to achieve organizational goals.

Results-driven individual with diverse background in roles such as Business Development Manager, Assistant Operation Manager, and Senior Transport Executive. Proven ability to drive revenue expansion and improve operational efficiency. Skilled in managing client portfolios, implementing strategic initiatives, and fostering cross-functional collaboration. Notable achievements include significantly increasing monthly revenue from RM 20k to an average of RM 450k by Q3 2024 for a key customer account, as well as successfully implementing a 33% unit pricing increase effective May 2024. Seeking opportunities to leverage expertise in a dynamic environment.

Highly professional personnel with excellent organizational skills and attention to detail. Specializing in Occupational Safety & Health Management with strong experience in performance management and people development.
Competent Yellow Book Holder - HQ/17/SSS/02/02379 - Valid - 06 March 2027
Certified Environmental Professional in Scheduled Waste Management (CEPSWAM)

 Adept Production Engineer with a proven track record at INTEC Precision Engineering Sdn Bhd, excelling in production planning and control, and team collaboration. Spearheaded initiatives that enhanced product quality and efficiency, leveraging AutoCAD skills and analytical problem-solving to reduce downtime. Successfully negotiated with vendors, ensuring a seamless supply chain.  Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. 

- Customer compliment 2022 & 2023
- The Most Supportive Award 2023
- The Best Group 2023 & 2024
- Finalist Asian Navigator Award 2024


  Project Engineer with 2 years and maintenance technical specialist of experience in understanding and interpreting information and specifications from blueprints, wiring diagrams, engineering drawings, and manuals of electrical schematics in order to repair equipment, machinery, physical structures, and systems.
  Key achievement, work along company mission and vision to get more in field project for example, Nestle, Coke, Heineken, Kellog, Dutch Lady, Hartalega.
  Capture and expanded clients needs for designated project that brings sale around RM 250,000 per month depends on the weight of the project while increasing company sales by 8%.
  Capturing External Projects for the company and well driven in managing and maintaining internal and external communication.
  To utilize my knowledge and skills for the job in your company besides to gain more experience and to improve myself in career enhancement and looking for new and competitive working environment.
  Desire to learn and do new things, leadership, management skills, listening to ideas, always seek for answers.
  Enthusiastic and success driven individual with proven leadership and critical thinking skills, looking forward to kick start an out standing career and loves a good challenge.


Seeking a challenging experience where I can apply my skills and experience in a new role. To secure a meaningful position that aligns with my values and passions. Contribute my strong work ethic on a collaborative team looking to scale in the next twelve months. To implement new processes and strategy in a growing organization to drive more growth.

Dedicated and responsible in the field of work undertaken. Responsible, disciplined, independent and able to work in a team. Ready to accept criticism from various situations. Be positive in everything and be willing to learn something new.

Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

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