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Results-driven retail professional with over 8 years of experience in sales, customer service, and marketing. Expertise in logistics operations encompassing document processing, invoicing, and cargo handling. Effectively drives sales and elevates customer satisfaction through clear communication and problem resolution. Skilled in optimising logistics processes to enhance efficiency and accuracy.


  Telecommunications specialist combining hands-on network complaint resolution with self-taught data automation skills. At Ericsson, I handle customer complaints and MCMC escalations while producing weekly and monthly insight reporting for stakeholders. Previously built an Excel VBA and Google Maps API automation that cut a three-day manual geocoding task to minutes. Skilled in VBA, Power Query, Power BI, Python, and AI automation tools, with a consistent pattern of identifying inefficiencies and building the tools to fix them.


Motivated professional with varied experience across customer-facing roles. Demonstrates strong problem-solving abilities and effective communication skills. Eager to contribute to team success through dedication, collaboration, and a customer-centric approach.

Senior Technology and Delivery Leader with over a decade of experience delivering enterprise transformation initiatives across Life Insurance, Group Insurance, Takaful, Reinsurance, and Healthcare domains within highly regulated environments. Extensive expertise in insurance core systems modernization, healthcare TPA integration, digital transformation, and enterprise solution delivery.

Recognized as a Subject Matter Expert (SME) in Claims and Reinsurance systems, with deep insurance domain knowledge spanning Product Configuration, New Business, Underwriting, Policy Administration, Policy Servicing, Claims Management, Reinsurance Administration, Accounting, Distribution, and Enterprise Integration.

Proven track record in leading end-to-end solution delivery across the Software Development Life Cycle (SDLC), from business analysis, impact assessment, and solution architecture through development, testing, production deployment, performance optimization, and application support. Successfully delivered multiple enterprise insurance transformation projects across Southeast Asia, leading cross-functional teams and driving alignment between business objectives and technology strategy.

Experienced in project governance, stakeholder management, delivery leadership, operational excellence, risk management, and continuous improvement. Adept at translating complex business requirements into scalable, secure, and maintainable technology solutions that improve operational efficiency, strengthen regulatory compliance, and support business growth.

Strong technical foundation in Java, Spring Boot, Spring Batch, C#, SQL, REST/SOAP APIs, Microservices, Enterprise Integration, and Relational Database Management Systems, combined with deep insurance domain expertise and leadership capabilities.

Results-driven Maintenance Manager experienced in optimising equipment reliability and maximising plant uptime. Achieved significant reductions in downtime through effective preventive and corrective maintenance strategies while ensuring compliance with GMP and safety standards. Focused on enhancing operational efficiency and reducing costs by directing maintenance planning, capital improvement projects, and fostering a culture of continuous improvement.

Dedicated Senior Teacher with strengths in student engagement and learning development. Facilitates child development through play-based activities and tailored instruction, fostering academic and social skills. Promotes a nurturing classroom environment while implementing effective behaviour management strategies.

Detail-oriented Digital Marketing student pursuing a Diploma in Digital Marketing at KPTM. Experienced in digital marketing operations, social media management, content production, and market analysis. Seeking to apply academic knowledge to real-world marketing projects while gaining practical experience.

Enthusiastic individual with strong communication and teamwork skills, eager to contribute to collaborative environment. Proven ability to manage tasks efficiently and build positive relationships with colleagues and customers. Adaptable and quick to learn, consistently focused on delivering high-quality service. Confident in handling responsibilities and committed to supporting team goals.

To be able to utilize my knowledge and skills with the intention of securing a career with opportunity for challenges and career advancement while gaining new knowledge and experience. I am eager to learn and am looking to use and expand my skills and knowledge in a suitable role.

Recent Bachelor of Information Systems (Honours) graduate with a strong foundation in software development, web technologies, and information systems management. Proficient in multiple programming languages including C++, Java, Python, JavaScript, SQL, PHP, and frameworks such as Bootstrap, Node.js, and jQuery.
Gained practical experience through an internship as a Project Manager and Client Liaison at YouthsToday, where I managed client and seeders communication and projects coordination. Also completed several academic and personal projects in important role.
Eager to launch my career in software development / web development / information systems, bringing strong problem-solving skills, quick learning ability, and a passion for building user-friendly digital solutions.

19-year-old Foundation in Engineering graduate from the University of Nottingham Malaysia, recently accepted to Oxford Brookes University to pursue MEng Mechanical Engineering with a motorsports focus. Seeking internship, volunteer, or entry‑level roles in race circuit operations during this gap year to gain hands‑on experience in track engineering, safety systems, event logistics, and technical support, while further developing communication and teamwork skills for a career in motorsports engineering.

Detail-oriented QC Officer with strengths in conducting Melt Flow Index (MFI) tests and resin injection for various plastics. Ensures product compliance through rigorous testing for tensile and flexural strength, moisture analysis, and impact testing. Committed to maintaining high quality standards and enhancing operational efficiency.

A Diploma in Construction Technology student with practical experience in the construction industry through industrial training at JKR District of Alor Gajah. Experienced in preparing technical documentation, assisting with site inspections, AutoCAD drawings, and construction-related tasks. Also have previous working experience in the catering industry, developing strong communication, teamwork, time management, and customer service skills. A responsible, hardworking, fast learner, and highly motivated individual who is eager to develop a career in the construction industry.

Japanese Interpreter fluent in English and Malay. Facilitates clear communication between Japanese and local teams, enhancing collaborative efforts. Delivers precise interpretation services, contributing to successful audits and workshops.

A Bachelor of Psychology student with expertise in patient interaction and behavioural observation. Actively participates in collaborative projects focused on digital mental health and psychoeducation. Committed to applying academic knowledge in practical settings to enhance patient care and drive mental health innovation.

Proactive professional demonstrating strengths in adaptive problem-solving and team collaboration. Adapts to diverse challenges while contributing to project success. Committed to fostering effective communication and cooperation among team members.

Detail-oriented Senior Accounts Executive skilled in Autocount and SQL Accounting Systems. Oversees accounts receivables and payables, ensuring timely and accurate financial processes. Committed to maintaining high standards of bookkeeping and financial reporting.


  Mempunyai kekuatan dalam berkomunikasi dan keyakinan diri yang tinggi.
  Memiliki dan menanam sikap yang positif ke atas setiap tugasan dan tanggungjawab.
  Boleh bekerjasama dalam satu kumpulan kerja
  Minat dan cenderung mempelajari sesuatu yang baru
  Mampu menjalankan tugasan di bawah pengawasan yang minima.
  Sentiasa mengamalkan persaingan kerja yang sihat dalam memastikan prestasi kerja di tahap yang cemerlang
  Meminati kerja-kerja kebajikan dan kemasyarakatan


Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Senior System & Cloud Engineer with over 14 years of experience in enterprise infrastructure, Microsoft 365, Azure, and endpoint management across Windows, macOS, and iOS platforms. Strong background in Active Directory, Intune, SCCM, and security operations, with proven experience in system hardening, cloud migration, and automation using PowerShell. Experienced in working with security teams and modern workplace technologies to deliver secure, scalable, and reliable IT environments.

Results-driven Account Executive with over 4 years of experience managing full set accounts within the mining industry. Experienced in financial reporting, month-end and year-end closing, accounts payable, accounts receivable, bank reconciliation, tax compliance, intercompany transactions, fixed asset accounting, and supporting external audits. Skilled in preparing management reports, ensuring compliance with Malaysian accounting standards, and improving finance processes.

Business development and sales professional with over 25 years of experience in the information technology and services sector, specializing in secure identity solutions and biometric technologies in Southeast Asia. Proven ability to bridge commercial and technical requirements, delivering tailored solutions that meet customer needs. Extensive international exposure enhances capability to consult on complex implementations for government agencies. Strong track record of cultivating customer relationships and driving results in competitive markets.

Quality Assurance and Control Manager leading 10–20 supplier audits per year, ISO 9001 QMS implementation, supplier quality, and document control in tape manufacturing. Reduced 11–25 customer complaints per month by 80%, cut defect reporting cycle time by 50% with digital dashboards, and raised supplier audit compliance from 70% to 95% in 12 months. Strengthens SOP adherence by training 51+ staff, root cause analysis, CAPA, and management review discipline.

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