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ADVANCE DIPLOMA IN AIRCRAFT ENGINEERING (B.ENG IN AIRCRAFT ENGINEERING, KINGSTON UNIVERSITY) Awarding Body : Nilai University, Malaysia & Kingston University, UK Grade/CGPA : 3.56 Period of Study : May 2018 to Dec 2021

DIPLOMA IN AIRCRAFT MAINTAINANCE ENGINEERING Awarding Body : Nilai University, Malaysia. Grade/CGPA : 3.40 Period of study : May 2014 to May 2018 SIJIL PELAJARAN MALAYSIA (SPM) Awarding Body : Sekolah Menengah Kebangsaan Perimbun Grade/CGPA : 1A, 2B, 2C Period of study : 2007 to 2011

Highly skilled professional with extensive expertise in tool handling, process improvement, and emergency stop procedures. Demonstrates proficiency in equipment calibration and maintenance, ensuring optimal performance and safety. Adept at workflow coordination and implementing safety protocols to enhance operational efficiency. Possesses strong self-motivation and computer literacy, contributing to effective routine maintenance and picking and packing tasks. Committed to continuous improvement and excellence in all aspects of work.
Reliable and resilient team player, committed to managing ongoing product flow through production lines. Identifies inefficiencies and reports product non-compliance to regulations. Quick-learner confident at following complex instructions in fast-paced environments.

Skilled in machinery operation and demonstrating exceptional teamwork, I significantly enhanced production efficiency at Flextronics by maintaining detailed work records and polishing to perfection. At Seagate, I ensured product quality through meticulous checks, showcasing my problem-solving prowess. My ability to blend technical skills with collaborative efforts drives tangible results.

Versatile and safety-conscious professional with a proven track record in logistics and emergency response. Excelled in fast-paced environments at Mattress International Pte Ltd., enhancing customer satisfaction through efficient route planning and timely deliveries. Skilled in GPS navigation and emergency protocols, demonstrating strong problem-solving abilities and a commitment to safety.

Dynamic professional with a proven track record in sales and purchasing management at TKS Grocer and SMCGC (M) Sdn Bhd. Excelled in technical support with Aegis BPO Malaysia, showcasing strong problem-solving skills and language proficiency in English, Bahasa Malaysia, and Chinese. Demonstrated exceptional customer service and inventory control, enhancing operational efficiency.

 Fresh graduate seeking a challenging career with a progressive organization that allow me to capitalize my technical skills and abilities. 

A dynamic, team spirited and performance driven Civil and Environmental Engineer, seeks an opportunity to utilize skills and abilities that would support professional growth while being ingenious, innovative and flexible.

Tourism professional with proven track record of leading engaging and informative tours. Known for collaborative approach and results-driven mindset, effectively adapting to dynamic environments. Valued for excellent customer service and deep cultural insights, ensuring enriching experiences for all guests.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Accomplished Senior Operation Executive with a proven track record at Seri Harmoni Haulage Sdn Bhd, enhancing operational efficiency and customer satisfaction. Skilled in logistics management and fostering teamwork, I have successfully negotiated contracts and led process improvements, significantly boosting performance and financial stewardship.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

At IOI Pan-Century Oleochemical Sdn Bhd, I spearheaded cybersecurity enhancements, significantly reducing security risks. My leadership in IT asset management and strategic IT budgeting optimized our IT infrastructure. Achievements include implementing critical cybersecurity measures and driving continuous IT department improvement through key performance indicators.

Experienced SaaS professional with a strong background in sales, partnerships, and consulting. Passionate about utilizing technology to streamline operations, optimize people management, and promote sustainable business practices. Proficient in ERP, SCM, HCM, CRM, and AI automation solutions. Skilled in expanding market reach, establishing robust partnerships, and driving revenue growth through effective business development strategies. Adept at identifying operational gaps, optimizing processes, and enhancing data-driven decision-making through strategic consulting. Known for cultivating long-lasting client relationships and delivering exceptional customer experiences. Currently pursuing an MBA at the University of the West of Scotland to further enhance strategic thinking and leadership skills. Committed to upholding sustainability and ethical business practices.

Innovative Director of Engineering with years developing and applying new technologies to deliver exceptional final products. Combines technical engineering capability with effective management techniques. Dedicated to driving rapid, advanced product development through meticulous oversight of junior staff and hands-on participation.

Accomplished Senior Lecturer of 15 years and Certified HRDF Trainer with a proven track record of excellence at INTI International College Subang Jaya. Skilled in leveraging educational technology and innovative teaching methodologies to enhance student engagement and academic outcomes. Adept at course design, assessment techniques, and fostering collaborative learning environments.
Demonstrated expertise in marketing to both local and international students, showcasing strong entrepreneurial and English language proficiency. Experienced corporate trainer with a history of delivering impactful training programs across various industries. Actively involved in CSR projects, utilizing a blend of educational and entrepreneurial skills to drive community development initiatives.
A results-oriented professional committed to improving student performance and fostering lifelong learning.

Experienced Delivery professional versed in schedules coordination, load inspections and route planning. Solid communication and problem-solving abilities.

Adept Senior Software Developer with a proven track record at THATA SOFT COMPANY, where I mentored junior developers and enhanced software performance by resolving bottlenecks. Skilled in API integration and fostering team productivity, my approach led to significant code quality improvements. Demonstrated expertise in programming development and a knack for effective project management.
Detail-oriented software development professional and team leader with history of proposing enhancements that improve designs. Highly effective at analyzing existing systems to discover issues and developing creative solutions that satisfy business and customer needs.
Achievement-oriented professional with solid background of overseeing system architecture, defining goals and managing project progress with both local and remote teams. Organized and systematic team player with development experience in Agile development environments and Scrum methodology.

Accomplished Manager with a proven track record at Dr.Emas, enhancing team productivity and customer satisfaction through strategic planning and effective communication. Skilled in operations management and problem-solving, achieving significant cost savings and fostering strong supplier relationships. Demonstrates exceptional team leadership and decision-making abilities.

Motivated and high-achieving student with a proven track record of academic excellence, holding a 4.0 CGPA and a scholarship recipient. Seeking to represent KPMG as an Ambassador, leveraging strong leadership skills, analytical abilities, and a passion for fostering collaboration and professional development.

Reliable Warehouse Loader with 1 year of experience of stocking and organizing warehouse shelves, including receiving, stocking, picking, packing, and shipping orders in a timely and accurate manner. They assist with loading and unloading trucks, ensure the packing area is kept clean and organized, and maintain the warehouse according to safety standards and company policies. Additionally, the warehouse associate performs other tasks as assigned by the supervisor to support overall warehouse operations. The lab assistant in the paint quality control department for 7 months plays a critical role in ensuring that paint products meet established quality standards. This position involves conducting various tests on paint samples, such as viscosity, adhesion, color matching, and drying time, using laboratory equipment accurately and safely. The assistant is responsible for recording and analyzing test results, identifying deviations from quality standards, and ensuring that all testing equipment is properly calibrated. Additionally, the role involves reviewing documentation, verifying color consistency, checking surface conditions, assessing finish quality, and conducting curing and hardness tests to ensure the paint has cured properly and meets the required specifications. An air conditioner technician specializes in the installation, maintenance, and repair of chiller systems used for cooling large spaces or industrial processes. Their responsibilities include diagnosing mechanical and electrical issues, replacing or repairing faulty components such as motors and compressors, and conducting regular inspections to ensure optimal system performance. They adhere to strict safety standards while handling refrigerants, wiring, and heavy equipment. Additionally, these technicians focus on energy efficiency by recommending and installing advanced systems, reducing operational costs for clients. Strong problem-solving skills and customer service ensure their ability to resolve technical issues promptly, minimizing downtime and maintaining client satisfaction.

Human Resources leader with strong background in employee relations, talent acquisition, and organizational development. Known for enhancing team dynamics and driving performance through strategic HR initiatives. Skilled in conflict resolution, policy implementation, and fostering positive workplace culture. Adaptable and dependable, ensuring alignment with evolving company needs.

Managing 10 teams of a over 1,000 members in the entire Malaysia region, am focused on staff engagement to achieve high performing results.
Over the past 10 years, outsourced Non Performing Loans to 30 External Collection Agencies improving more than RM180m per annum in Recovery from less than RM30m.
The Company's first mobile system which is the Field Visit Collection system was implemented in 2015, have ensured safe and secured collection from Field Officers. In 2023, introduced QR pay to the system.
In 2022, Collection Scores were implemented to improve efficiency thus reducing collectors and improving collection results by targeting the right customers at the right time.
A new collection system is being implemented to further enhance collections via the use of AI technology. Further reduction in collectors are expected.

A thorough and dedicated team contributor with strong organizational capabilities, extensive experience in successfully handling multiple tasks simultaneously while maintaining a high level of accuracy. Effective prioritization skills ensure consistent meeting of deadlines. Known for reliability and adaptability, possesses a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Seeking a challenging role as a Network Technician where i can utilize my knowledge of LAN/WAN technologies, TCP/IP protocols, and network security. With exceptional technical skills and a collaborative mindset, I aim to leverage my knowledge to support the development and maintenance of innovative network solutions that drive organizations success.

With a proven track record at HSBC Bank, I excel in client relationship management and sales forecasting, driving growth through strategic planning and team leadership. My expertise in relationship selling and client account management has consistently enhanced sales performance and customer satisfaction, showcasing my ability to lead and innovate in challenging environments.
High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance.

Dynamic professional with extensive experience in office administration and customer service, notably at Susan Lim Chui Ching Agency, Great Eastern. Excelled in maintaining confidentiality, streamlining document management, and enhancing customer satisfaction. Skilled in MS Office and administrative support, with a proven track record of mentoring agents and implementing process improvements to increase operational efficiency.


 With a proven track record at AirAsia Berhad, I excelled in enhancing passenger satisfaction and safety, showcasing strong leadership and medical emergency response skills. My assertive approach and ability to mentor teams led to improved service quality and team morale, making significant contributions to operational excellence. 

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with the organizational vision. Collaborative approach and commitment to excellence are well-known.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Highly skilled and results-driven Senior Operations Manager with over 10 years of experience in overseeing and optimizing financial service operations across retail, corporate, and back-office. Proven track record in driving operational efficiency, managing large teams, and implementing process improvements to enhance service delivery, reduce costs, and ensure compliance with regulatory requirements. Adept at developing and enforcing robust operational controls, risk management frameworks, and streamlined workflows to minimize errors and ensure seamless banking operations. Expert in leveraging technology and automation to improve operational performance, while maintaining a strong focus on customer satisfaction and regulatory adherence. Strong leader with a collaborative approach to managing cross-functional teams, ensuring alignment with organizational goals, and delivering measurable results. Committed to continuous improvement, innovation, and the successful execution of complex operational initiatives in fast-paced, high-pressure environments.

Dynamic and results-oriented professional with extensive experience in manufacturing and customer service roles, notably with Nexperia Malaysia SDN BHD. Excelled in achieving higher product quality and enhancing customer satisfaction through expert machine setup and exceptional interpersonal skills. Proven track record in improving safety standards and reducing costs by effectively implementing 5S principles and fostering productive team environments.

I pride myself on my ability to build strong relationships with employees at all levels and implement effective HR initiatives.
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints
Throughout my career, I have cultivated a robust skill set in recruitment, employee relations, talent management, and compensation and benefits.

Additionally, my proficiency in SQL payroll and SQL e-leave software has enabled me to streamline HR processes and enhance operational efficiency.

Accomplished Medical Officer with a proven track record at Kementerian Kesihatan Malaysia, enhancing patient care through evidence-based protocols and strategic health initiatives. Skilled in program coordination and fostering a collaborative mindset, I've led teams to improve clinical outcomes and hospital performance. Expert in managing resources and mentoring medical staff for optimal efficiency and quality service delivery.

Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Rd Recovery Asia Sdn Bhd. Excelled in problem-solving and conflict resolution, enhancing customer satisfaction and retention. Demonstrated expertise in inventory management and profound product knowledge. Achieved a significant improvement in team efficiency and customer feedback, leveraging strong communication skills and adaptability.

I'm an experienced Writer and Editor who's been in the Malaysian media industry since 2017 covering a wide range of SEO-driven content writing and editing for both print and digital media. My experiences include being a Senior Writer and Sub Editor for four local and international companies before becoming Editor at one of Southeast Asia's top news media companies, The Star.
Other experiences include aviation, early childhood education, freelance writing, and human rights activism. Exploring several different career paths by choice has provided me with the soft skills needed for continuous growth and character building, which in turn, helps me bring new perspectives into the workplace.

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