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Results-driven professional with 21 years of experience in Banking IT Operations, Data Centre Management, Technical Support, and Automotive Sale. Skilled in system reliability, backup management, project support, and incident resolution. Certified in ITIL Foundation, with a strong record of delivering operational excellence, customer satisfaction, and performance-driven results in fast-paced environments.

Organized finance and administration professional with expertise in reconciliation, tax reporting, and audit support. Focus on enhancing financial accuracy and compliance while fostering strong collaboration with stakeholders to streamline workflows and improve operational efficiency.

. Results-oriented HSSE Head of Department skilled in HSSE compliance and budget planning. Monitors project HSE implementation to ensure customer satisfaction and compliance with regulatory standards. Facilitates staff training and development, fostering a culture of safety and continuous improvement.

IT automation analyst with over 7 years of experience in troubleshooting IT issues, including Unix, Active Directory, and PuTTY. Proficient in server automation resets and optimizing IT processes. Fluent in Mandarin, enhancing communication in diverse environments.Tech Lead with expertise in IT automation and troubleshooting. Monitors SLA adherence to ensure service quality and conducts monthly ticket audits to enhance operational efficiency. Facilitates training sessions for junior developers, fostering a culture of continuous learning and innovation.

Experienced sales manager with a proven track record in client relationship management and sales strategy development. Skilled in data analysis and market research, driving significant sales growth and enhancing customer satisfaction.

Highly skilled professional with expertise in teamwork, time management, and problem-solving. Proficient in using software such as OPERA and Sage-100, alongside the Microsoft Office Suite. Demonstrates advanced understanding of accounting principles, patient determination, and ethical integrity. Experienced in customer handling and invoice processing while remaining calm under pressure. Committed to leveraging skills for continued professional growth and excellence in the field.

Operations leader with experience in manufacturing, automation, and production commissioning. Strong track record in process optimization, team leadership, and stabilizing high-volume production environments. Knowledgeable in halal compliance and cleanroom processes, ensuring adherence to regulatory and quality standards.

Motivated professional demonstrating strengths in team collaboration and communication. Adapts to diverse environments through quick learning and problem-solving abilities. Eager to contribute positively to team dynamics and support organisational goals.

Motivated IT student and aspiring Web Developer with practical experience in website maintenance, WordPress support, and IT troubleshooting. Skilled in HTML5, CSS3, JavaScript, Microsoft Office, and networking fundamentals. Completed international cybersecurity training in Guangzhou, China.

Strategic Sales Associate with expertise in customer relationship management and consultative selling. Consistently surpasses sales targets and contributes to revenue growth. Delivers after-sales support that enhances customer loyalty and retention. Develops and executes sales plans to enter new markets and adapts methods to changing market conditions, driving effective customer acquisition and retention.

Results-driven technician with expertise in production processes and equipment maintenance. Skilled in troubleshooting, quality control, and process optimization. Collaborative team player committed to delivering high-quality outcomes and adapting to evolving operational demands.

Results-driven IT Professional experienced in project management and infrastructure development across FMCG, software, and logistics sectors. Delivered operational efficiency and initiated digital transformation through effective project implementation and team leadership. Focused on aligning IT strategies with business objectives while maintaining security and integrity of IT systems.

Customer-focused Sales Advisor with 30 years of experience in delivering tailored solutions and driving sales. Skilled in building strong customer relationships and identifying needs to enhance service quality. Thrives in fast-paced retail environments, contributing to team success and maintaining a positive atmosphere.

I take full responsibilities in any given task, and carries them out with high perfection to complete the given task. I also have adequate experience as a technician and seeking for a full-time position to apply my skills and develop improvements continuously.

Senior Customer Specialist cum Operations professional with extensive experience in customer support, operational management, and financial service processes. Skilled in managing multi-channel customer communications, handling escalations, streamlining loan submissions, and ensuring compliance with operational standards. Experienced in generating operational reports and providing performance insights directly to senior management. Known for delivering exceptional customer experiences, resolving complex issues efficiently, and supporting team development through training and floor supervision.

To contribute to firm that supports professional advancement, delivering challenging and rewarding career while facilitating use of knowledge and skills

Results-oriented Dealing Operations Head with extensive experience in strategic planning and problem-solving. Expertise in team development and process optimization to drive productivity. Strong knowledge of industry trends and effective communication skills to identify improvement areas and implement impactful changes.

Warehouse Professional experienced in inventory management and customer service. Enhanced team collaboration and problem-solving, achieving high customer satisfaction and operational efficiency through innovative solutions and effective communication. Committed to quality control, safety practices, and continuous improvement in warehouse operations.

Motivated professional with diverse experience in project and sales engineering roles. Demonstrates strong collaboration and communication skills to build effective teams and engage stakeholders. Eager to leverage analytical and problem-solving abilities to contribute to future projects.

Versatile and organized Administration and Accounts Assistant with proven experience managing daily office operations, basic book-keeping and client relations. Skilled in processing invoices, maintaining financial records and ensuring smooth office workflows.

Forensic science graduate with expertise in forensic laboratory procedures and evidence handling. Experience in conducting scientific investigations and preparing laboratory reports while ensuring compliance with safety and quality standards. Seeking to apply investigative skills as a Forensic Officer with the Malaysian Ministry of Health to improve forensic and public health services.

Motivated professional demonstrating strengths in customer service and front desk management. Manages patient interactions to ensure a welcoming atmosphere and efficient service delivery. Eager to contribute to team success through adaptability and effective communication.

Strategic Sourcing Manager with over 20 years in multinational healthcare, life sciences, and industrial sectors. Specialises in supplier identification, negotiation, cost optimisation, and risk management. Leads cross-functional teams to drive procurement strategies and enhance supply chain resilience while ensuring compliance and quality standards.

Results-oriented product sales manager with expertise in customer engagement and market analysis. Proven track record of driving profitability through strategic account management and effective sales strategies. Skilled in managing product portfolios, developing strategic sales plans, and leading cross-functional teams to achieve business objectives. Strong ability to negotiate contracts, deliver presentations, and implement sales initiatives.

Dynamic professional with extensive experience in office administration and accounts management, dedicated to ensuring seamless daily operations. Proven ability to leverage strong organizational and multitasking skills to maintain precise records and support financial activities. Proficient in accounting software and knowledgeable about best office procedures, contributing to enhanced workflow efficiency and overall productivity. Committed to fostering a collaborative work environment while driving operational excellence.

Dedicated administrative professional with expertise in project reporting, HR support, account assistance, and tender documentation. Strong organizational and communication skills enable efficient management of multiple tasks in fast-paced environments. Committed to maintaining high standards of accuracy, confidentiality, and professionalism in all administrative functions.

Professional design engineer with strong foundation in mechanical design principles. Adept at driving projects to successful completion through innovative solutions and effective team collaboration. Known for results-oriented approach, flexibility in adapting to changing project needs, and reliability in delivering high-quality outcomes. Skilled in CAD software, finite element analysis, and design optimization, with focus on user-centered design and sustainability.

A highly experienced Licensed Land Surveyor and corporate leader with over 30 years of expertise in the land surveying and consultancy industry. He holds a Bachelor Degree in Geomatics Engineering and is registered with the Lembaga Jurukur Tanah Malaysia (LJT).
He has held several prominent leadership roles within the Royal Institution of Surveyors Malaysia (RISM), including Honorary Secretary General (2022–2023), Chairperson of Finance Task Force (2020–2022), Chairperson of Membership Review Committee (2019–2022), and Hon. Treasurer General (2018–2019).
At the national level, he serves as a representative member of the Kementerian Perumahan & Kerajaan Tempatan Focus Group Dealing with Construction Permit (FGDCP), and previously served on the Jawatankuasa Khas Penyelarasan Kadester JUPEM-PEJUTA (JKPK). He is currently a Member of the Disciplinary Committee Panel for the Advocates & Solicitors Disciplinary Board (2023–2027).
A results-driven and strategic Managing Director, he is recognised for his strong leadership, operational excellence, and ability to develop sustainable business growth. His expertise includes land survey consultancy for housing and estate development, with extensive knowledge in land tenure, land acquisition, reserve gazetting, strata title, strata management, and underground utility mapping.
He is also an active member of the Association of Authorized Land Surveyors Malaysia (PEJUTA), having served as Internal Auditor and contributed to several technical committees including Cadastral & Strata Title Survey, Building Information Modelling (BIM), and Engineering Survey Committees.
Beyond his professional commitments, he previously served as President of the Lions Club of Cameron Highlands (2017–2020) and continues to support humanitarian and community initiatives as Acting 2nd Vice President. In his personal time, he enjoys golf, travelling, adventure activities, sightseeing, and off-road 4x4 exploration.

Results-driven Account and Admin Executive experienced in process optimization and budget management. Enhanced customer satisfaction through streamlined workflows and effective communication while achieving significant cost savings and operational efficiency. Guided teams in managing complex projects and developing efficient processes that align with organizational objectives.

Results-driven Business Development and Operations Professional with extensive experience in dealer management, secondary mobile device ecosystems, and B2B/B2C sourcing. Proven track record of scaling regional sales operations, building strategic partnerships with top tech brands, and optimizing trade-in platforms. Adept at designing operational frameworks, market analysis, and risk management to drive business growth, device circulation, and operational efficiency across APAC markets.

Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Latar Belakang Diri :
A.
Butir-Butir Peribadi
1. Nama : Mohd Redzuan Bin Mohd Sanusi
No. Fail JPWP 01/60055
2. No. Kad Pengenalan Baru : 820105145171
3. Tarikh Lahir : 05 Januari 1982
4.Tempat Lahir : Kuala Lumpur
5.Taraf Perkahwinan : Berkahwin
A) Nama Isteri : Norzarina Binti Mastora
B) Pekerjaan Dan Tempat Bertugas Isteri : Eksekutif Kanan, Amanah Raya Berhad
6. Kurniaan Bintang/Darjah Kebesaran/
: Tiada
7.1 Kelulusan Akademik
: Sarjana Muda (Kepujian)
Bidang Pengkhususan,
: Syariah Dan Undang-Undang
Institusi Dan Tahun Diperolehi : Universiti Malaya 2005
8.1 Kelulusan Ikhtisas : Diploma Pendidikan
Bidang Pengkhususan: Pendidikan Islam (J-Qaf)
Institusi Dan Tahun Diperolehi : Institut Perguruan Raja Melewar (2006)
9. Alamat Rumah : P3-8, Apartmen Zamrud, Taman Pasir Permata, 58000, Kuala Lumpur
B. Ringkasan Perkhidmatan
1. Tarikh Lantikan Pertama Dalam Perkhidmatan Kerajaan (DG41) : 01.07.2007
2. Tarikh Pengesahan Dalam Perkhidmatan : 01.07.2008
3. Tarikh Naik Pangkat DG41 ke DG44 : 01.07.2016
4. Tarikh Naik Pangkat DG44 ke DG48 : 01.07.2023

I am a Mechanical Engineering student at The University of Utah with practical experience in CAD design, MATLAB programming, prototyping, and a range of engineering projects. Through collaborative university work, I have developed strong teamwork, communication, and problem-solving skills, including designing and constructing a water pump system. My international background and participation in competitive sports have enhanced my range of leadership abilities, adaptability, and discipline. Although I may take time to learn new tasks, I am hardworking and dedicated, always willing to go the extra mile to improve and contribute positively to any team environment.

Assembly Technician with 6+ years of experience in semiconductor manufacturing. Skilled in equipment assembly, quality inspection, and troubleshooting mechanical issues. Experienced in handling Non-Conformance (NC) reporting, supplier defect coordination, and maintaining high production quality. Strong attention to detail with proven ability to reduce defects and support production efficiency.

Experienced healthcare specialist proficient in emergency response, patient care, medical coordination, and ambulance operations.

Dedicated and hardworking Warehouse & Logistics Assistant with hands-on experience in warehouse operations, loading and unloading, forklift handling, transport operations, and customer service. Experienced in managing stock movement, logistics coordination, and delivery operations. Physically fit, responsible, and able to work efficiently in fast-paced environments independently or within a team.

Experienced claims executive with expertise in medical claims assessment, policy verification, hospital liaison, and reimbursement coordination. Proficient in handling high-volume cases while ensuring compliance with company procedures and client satisfaction. Seeking an opportunity to contribute to a progressive organization while enhancing my professional skills

Senior Optometrist with 11 years of experience in retail optical practice, customer care, branch operations, and optical retail workflow management. Experienced in high-volume retail optical environments with strong exposure in operational coordination, customer relationship management, and team support.

Possesses strong understanding in balancing clinical responsibilities with retail operational performance, customer experience, and branch workflow coordination. Experienced in handling day-to-day retail optical operations in fast-paced retail environments while maintaining professional customer care and operational efficiency.

Additional exposure in joint venture retail optical business operations and branch-level operational coordination.

Versatile professional with a bachelor's degree in e-business technology & management and hands-on experience in retail operations and administrative support. Proven ability to thrive in fast-paced environments while ensuring accuracy and efficiency. Ready to add value to dynamic organizations through proactive support and teamwork.

Results-driven professional with over nine years of experience in plant maintenance, turnaround, and shutdown operations within the oil and gas industry. Proven track record of optimizing processes and enhancing operational efficiency while ensuring compliance with safety standards. Skilled at leading cross-functional teams to execute complex projects on time and within budget. Committed to driving continuous improvement and delivering exceptional results in high-pressure environments.

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