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Driven customer success specialist with experience in a SaaS startup, fostering client success within APAC, EMEA, and US markets. Skilled at collaborating with cross-functional teams to deliver high-quality products on time and exceeding expectations. Proven ability to manage relationships with SMB clients across diverse industries, ensuring smooth communication and efficient project execution.

A seasoned HR professional with over 11 years of experience in talent acquisition, stakeholder management, and strategic HR initiatives. Proven track record in aligning business objectives with HR strategies, workforce planning, and employee relations for one of the top semiconductor companies.

I am a young graduate with a lot of energy who wants to put my education and experience to work for the betterment of the organization with which I am associated and of the society as a whole. Motivated with an engaging personality and flexible approach. Upbeat, friendly, and with a zeal to soar.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Client-focused Head of Department with over 14 years of extensive experience in airline customer service, business management, and project coordination. I excel in managing stakeholder relationships for global contact centers, addressing operational challenges, and fostering strong connections with key contacts. My expertise encompasses overseeing performance reporting, ensuring adherence to best practices, and driving operational improvements and cost-saving initiatives.

I am adept at collaborating across organizational boundaries to ensure consistent operations and communications. My strong organizational, planning, and communication skills are complemented by a deep understanding of customer contact center processes, global cultural dynamics, and commercial awareness. I am known for my ability to build relationships quickly with both new clients and business stakeholders, leveraging my excellent multitasking skills and proficiency with new technology.

Commended for innovation and creative problem-solving, I bring a strong analytical mindset and attention to detail to every project. My project management experience includes managing complex change initiatives and engaging cross-functional teams in delivery. With a commitment to best practices and continuous improvement, I consistently achieve high-quality results in fast-paced, technology-driven environments.

Highly motivated and detail-oriented professional with a strong desire for a fulfilling career that utilizes and enhances skills and knowledge to drive organizational success. Recognized for diligence and competence in performing tasks efficiently and effectively. Thrives in a dynamic work environment conducive to continuous learning and growth. Specializes in Taxation, Accounts, and Audits, offering expertise to contribute to the achievement of company objectives.

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

 Astute individual who provides legal counsel and support to clients. Skilled in researching and interpreting legal documents, resolving disputes and successfully negotiating settlements. Handles multiple tasks, prioritizes efficiently and meets tight deadlines. 

Innovative Teacher known for high productivity and efficient task completion. Specialize in curriculum development, classroom management, and educational technology integration. Excel in communication, adaptability, and creativity to foster learning environments where students thrive.

Team Lead Technical Support with overall 11+ Years of Experience.

  Manage workloads in a fast-paced environment whilst maintaining an excellent standard of work
  Proven success in a Client Service or technical/application support role with a passion for supporting a Software-as-a-Service (SaaS) client base
  Team lead/supervisory-related experience, preferably in a client-facing environment
  Experience leading distributed technical support teams, preferably in a 24x7 environment
  Coordinate with Business Effectiveness to develop and facilitate training
  Experience of supervising an Application Support/Service team


Recent graduate with a Bachelor’s degree in [computer science and engineering] seeking to launch a career in software development. Eager to apply academic foundation in [Programming Languages, like "c" and "python"] to contribute to dynamic projects within a collaborative team environment. Proven ability to quickly learn and apply new concepts, along with strong problem-solving and communication skills. Passionate about developing efficient, user-friendly solutions to meet business objectives.

Results-oriented customer service professional commended for exceptional customer satisfaction ratings, speedy resolutions and consistent availability. Strategic and persuasive with several years of experience working in customer-facing environments. Accustomed to using tactful communication and active listening to creatively solve problems achieve positive outcomes.

Dedicated professional knowledgeable about best practices in field, especially Injury prevention strategies and detailed evaluation and diagnosis with structured clinical plan and return to sports. Well-organized in approaching cases to investigate causes and determine optimal physiotherapy solutions. Detailed understanding of organizational and regulatory expectations to drive performance.

Aspiring manager with over 18 years of proven expertise in the business process management domain, seeking a dynamic leadership role to drive exceptional project performance and substantial revenue growth.

Renowned for top-notch people management skills and a relentless focus on team development, I am committed to implementing innovative strategies that propel organizational success.

Cultivated strong stakeholder relationships, driving successful project completions and customer satisfaction.

Highly skilled and results-driven Tender Specialist with over 4 years of experience in the oil and gas industry. Demonstrates exceptional expertise in managing the entire tender process, from initial bid assessment to final contract negotiation and award. Proficient in developing comprehensive bid proposals, ensuring compliance with industry regulations, and aligning with company objectives. Possesses a strong understanding of market dynamics, risk management, and strategic sourcing. Adept at fostering collaborative relationships with internal stakeholders, suppliers, and clients to drive successful project outcomes. Known for a meticulous attention to detail, strong analytical skills, and the ability to thrive in fast-paced and high-pressure environments. Committed to delivering excellence and achieving organizational goals through strategic and innovative tender management.

Adept Technology Manager with a proven track record at ZS Associates, enhancing operational efficiency through strategic planning and technical process improvement managing multi million dollar accounts Excelled in deploying business intelligence solutions (MicroStrategy, Tableau) and fostering team productivity. Renowned for agile framework mastery and effective change management, consistently delivering projects that exceed expectations. Analytical Technical Manager adept at recruiting, leading and developing highly effective technical teams. Meticulous and driven with a passion for innovation and process improvement demonstrated over 10 years in technical roles.

Profile SummaryInnovation focused professional offering approx. 20 years of expertise spanning across Service Delivery, People Management, Team Management for ensuring Operational Excellence as per MSA, through seamless Customer Service & Quality Management, Software Product Development, and end-to-end implementation, along with Training, Knowledge Management for achieving organizational growth objectivesWas associated with SD Global Services as Senior Director (Engineering & Delivery) and initiated USD 14 Bn equity based company investment in India for creating and leveraging offshore development centre and unifying and transforming service management strategy and handling end to end enterprise application development and deliveriesManaging P&L of Digital Transformation Programs of USD 10+ Mn handling 11 portfolio clients. Seasoned in creating business case for strategic transformation initiativesBusiness & Technology enthusiast with a passion for people, quality, and processes; skilled in grasping the big picture, building powerful teams, conceptualizing, developing, implementing solutions & partnering closely with Global Stakeholders for ensuring exceptional service delivery, currently handling 200+ associates and contractors globallyPossess 16 years’ rich experience in US Retail Banking domain and architected applications for business solutions used by more than 500 banks, credit unions and banking partnersImpressive success in formulating & implementing offshore code quality strategies including code reviews, static & dynamic code analysis, code coverage, effective testing strategies along with UI test automation and API test automationEngaged with CXOs plus top management to uncover opportunities, align business cases, and bridge gap between functional and technical ends to foster targeted and innovative solution developmentExpertise in heading entire product lifecycle activities including product strategy development, customer research, change management, issues resolution, cost management, vendor management, quality management & other cross-functional activities.Led end-to-end execution of high valued IT projects & programs including end-to-end ownership of applications, planning resources to meet customer approved SLAs; interfacing with nine vendors for staffing roles to drive delivery of projects/initiativesDelivered large-scale, complex programs for digital transformation; collaborated with leadership teams to facilitate systems analysis and design to support projectsExecuted end-to-end development of software products and delivery of more than 13 programs of product development with Agile/Scrum Methodology including requirement gathering & analysis, programming/coding, creation of POC, preparing/review of estimation, code review, impact analysis, re-factoring, Cloud computing, deploymentLeading Data Science & Artificial Intelligence Team, conducting research and evaluating & proposing optimized solutions to three groups working on Document Similarity, Image Recognition, Banking Analytics and ReportingKey People Leader with skills in building high performing teams that excels in delivering business value with high morale & low attrition; distinction of being recognized as “expert of choice” among team & colleagues Administering project operations with key focus on defining Service Level Agreements (SLAs), Standard Operating Procedures (SOPs) and interacting with prestigious clients, business partners, industry leaders, & other key stakeholdersInterfacing with stakeholders for gathering business needs, analyzing & reviewing business, functional and high-level technical requirements, finalizing technical / functional specifications and high-level design documentsActing as the primary interface between a specific business/functional area, investigating and resolving operational issues with business areasDevising product roadmap (functional / technical / test automation), test estimation, test plans / cases / scenarios for projects and performing integration, test-driven development, configuration management and continuous improvementManaging timelines and resources (internal and external) within the software development lifecycle; acting as a point of technical escalation and resolution during the project lifecycle Connecting with Client & Project Team for explaining the implications of changes to project scope and/or objectivesHeading the team in prioritizing signed off project based on analysis of strategic importance, tasks outstanding, impediments, budgets, resources & deadlinesCollaborating with the Executive Leadership Team to value & embrace how technology can enhance operational processes and driving technology‐enabled innovation to deliver business value & competitive advantageParticipating in scrum & retrospective meetings for providing feedback & suggestion to improvise on project progressFront-led & accelerated to seasoned IT Delivery, HR, Admin, IT Infrastructure teamsEnabled implementation of customized Scrum based SDLC delivery models for 11 product teams in different domains including Baker Hill (Banking: Lending), Soothe (Luxury Lifestyle/Health), Navigate360 (Safety), AdhereHealth (Healthcare), Omnigo (Public Safety & Security) and BuildOut (Real Estate)Fostered execution of crucial organizational policies entailing Performance Management, Professional Development, Employee Referral, Rewards & RecognitionLed Centre of Excellence of Architects and Managers for cohesive and integrated learning
Fiserv India, Noida as Manager (Technical) Aug’06 – Mar’15 
Key Result Areas:Played a key role in implementation of:18+ major releases for two products including release management, capacity management, allocations, resource management, status reporting, creation/review technical design documents, technical feasibility, and frameworksNCover code coverage automation at organization level that caused a reduction of 20% decrease in post-delivery defectsCode review automation at department level that resulted in 15% decrease in total estimation thereby increasing productivityWeb service automation tool (SOAPUI) that increased productivity of quality team by 40% and over 20% increase in productivity of development teamRecognized for exceptional efforts and won over 22 awards in 8 years in Fiserv inclusive of Annual Awards, Quarterly Awards, Fiserv value Awards and client appreciationsGained extensive knowledge of .NET technology with vast banking domain knowledgeSteered exceptional efforts in:Creation of prototypes of internet banking/mobile banking applications for end clients to demonstrate product

I am an Advocate with the experience of Four years at bar with a strong background in law and legal matters. Skilled in complex problem-solving, leadership, and interpersonal communication. Recognized for being well organized and a good team player having excellent time management skills. Highly responsible and reliable in handling legal cases and providing effective counsel. My work experiences have equipped me with a strong legal drafting and research foundation. I am skilled in crafting accurate and well-researched legal documents, ensuring precision and attention to detail. Additionally, my proficiency in conducting comprehensive legal research allows me to analyze complex legal issues and provide innovative solutions. I am having a desire to pursue a career in Corporate Law, IPR Law, Cyber Law and Dispute Resolution. From my past experiences, Post Graduate Diploma in Intellectual Property Rights from National Law School of India University, Bangalore and Certification in Contract Drafting, Legal Drafting and Software Drafting I have demonstrated my keenness and commitment to progress my career in Corporate Law and IPR Law. However, I am equally passionate about Cyber Law and Dispute Resolution practice and keen on expanding the horizon of my knowledge and delving into this area of practice.

Bring over 4.10 years of experience as Application Developer specializing in ETL development and testing within Finance IT. Also successfully developed numerous financial IT solutions from inception to delivery, fostering team collaboration through SSIS for integration and SSRS and other visualization tools for reporting. Proficient in SSIS, SSRS, PowerBI, SQL, Oracle, Big Query, and GCP, PowerBI. I excel in database management across MySQL, SQL, and Oracle platforms. Skilled in using SSMS to configure, manage, and administer Microsoft SQL Server components. Enthusiastic about contributing substantial value to your esteemed organization.

Proven Associate Software QA Engineer from Bold Technology Systems Pvt. Ltd, adept in Java and fostering team collaboration, streamlined testing processes through automation, enhancing productivity. Expert in manual and automation testing, significantly improved project outcomes by integrating test automation into CI/CD pipelines, showcasing strong analytical and problem-solving skills.

Result-Oriented candidate with Expertise in Customer Management, Building Relations, Operations & Project Management looking for a management position to best utilize the skill sets and value add to the organization.

SAP Analytics Lead Consultant with Over 11+ Years of SAP BW, BW4HANA experience emphasizing on Data Warehousing skills - Data Modeling, Extraction and Reporting and predominantly worked on Implementation and Support engagements.
Excellent Skills in Project Management and Data Analysis & expertise with working on Data Warehouse Workbench – Data sources, DSOs, Advanced DSOs, Composite Providers, Info Cubes, Info Objects, Transformations, Calculation Views.

Eager to leverage academic excellence, strong interpersonal skills, and a passion for software development to contribute effectively in a dynamic and collaborative professional environment. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Demonstrating management, and leading global and internal teams, with a strong emphasis on cloud infrastructure management, Dev ops and VMware engineering,. Currently in the role of Principal Associate at Eurofins, showcasing proficiency Integrated development and deployment pipelines using Git, GitHub, Maven, Jenkins, Docker, and Azure Kubernetes Dell hardware, ensuring ESXi hardware and firmware compatibility, installing V-center appliance, and providing L3 support for Windows servers. Spearheaded technical initiatives, encompassing system installation and configuration, user account management, and continuous support for Windows servers, Active Directory, and PowerShell scripting. Demonstrate proficiency in designing and developing cloud service projects, with practical experience in Azure development, Azure web applications, Azure storage, Azure SQL Database, and Azure virtual machines, highlighting a robust grasp of Azure infrastructure management and deployment. Showcase expertise in resolving issues with VMware, VCenter, ESXi hosts, networking, and storage, with a proactive stance towards ESXi and VCenter upgrades, releases, and application patches. Adept at leveraging Lan sweeper for asset tracking and deployment, ensuring efficient inventory management and hardware warranty compliance, contributing to cost-effective and optimized IT infrastructure management.

Hardworking and motivated Finance manager with 11 years of experience and record of success in Accounts & Finance department. Solid history balancing team performance, customer service targets and business objectives.


  Seasoned Senior Consultant with deep Oracle knowledge alongwith leadership, negotiation and problem solving skills. Dedicated to supporting business development initiatives.
  Over 11 years of Experience in Oracle ERP, of which more than 4 years spent on Cloud Financials.


Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Proficient in multiple programming languages, software development methodologies, and database management systems. Strong problem-solving skills and ability to work effectively in a team-based environment.

Diligent and experienced DotNet Developer with more than 3years of experience developing web and business intelligence solutions using C#, .Net Core , MSSQL and ASP.Net. Expertise in requirement analysis, design development, debugging, testing and production support of business applications. Strong problem solving skills and a proven track record of delivering high quality development within deadlines.

Skilled and Certified Chartered Accountant with experience in financial auditing, tax consulting, handling corporate affairs, internal auditing, statutory auditing.

Seeking a position in the organization that provide ample opportunity to explore & excel in the field of Data Analytics. Having a 3 year of experience in Tata Consultancy service with various technologies like querying SQL,Tableau, Data visualization, Data quality assurance and control ,carving out the niche for personal, professional as well as organization goals.

Seeking a position to apply exceptional problem-solving and collaborative skills as part of a team to work in a thoroughly professional work environment where different opportunities are available to demonstrate the skillset and knowledge acquired which can be translated into effective attainment of organization and personal goals. Focused Senior Service Engineer ready to apply 10 years of experience to growth-oriented role. Specializing in improving performance and increasing production power while controlling costs. Adept at performing troubleshooting, repairs and new installations.

Experienced Senior Associate with a strong drive to optimize processes and streamline operations. Aiming to enhance team efficiency, I possess an analytical and flexible approach to problem-solving. Proven track record of success, committed to delivering results and driving organizational growth.

Project lead with 11 years of experience coordinating complex testing activities and supervising teams to attain business goals. Throughout career, I've been an essential part of Software Quality Engineering teams, making significant contributions to software validation and maintenance. Expertise lies in debugging, sustaining software and ensuring effective validation results that helps to contribute long-term success of establishments.
Expertise in Mobile, Tablets, Infotainment, Rugged devices, Media boxes and Android cloud. Skilled in translating business requirements into technical solutions while working with clients like Intel, Qualcomm, Zebra, and Cisco. Known for proposing comprehensive end-to-end solutions, including chipsets and audio components, with audio tuning coordination.

Principal Data Engineer
Accomplished Principal Data Engineer with a proven track record at Expedia Group, where I saved over $3M through strategic technology evaluations. Expert in database design and real-time analytics, I excel in team management and fostering collaborative environments. Spearheaded high-impact projects, demonstrating exceptional problem-solving and interpersonal skills.

Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.

With 11 years of experience in IT Industry, I excel in project management, data analysis and software development. My ability to solve complex problems, drive innovation and lead cross-functional teams sets me apart. I have a proven track record of optimizing processes and delivering high-impact projects. My collaborative approach and dedication to my organization's success make me an asset to any team.


  Experienced professional with 1.9 years of expertise in Developing Software Design and Architecture, Working in Embedded Testing, eager to take on a challenging role.
  Proficient in test case and test script development, I aim to contribute to the company's success through strategic thinking, continuous improvement, and innovative solutions.
  Seeking a dynamic position where I can leverage my skills to drive organizational growth and excel in a collaborative environment.


Experienced, energetic, and initiative-taking Environment Health and Safety Professional with 10.6+ years of experience in various sectors like Agro-chemical, Pharmaceutical, Petroleum & Fabrication industries. Greatest strength is to strive people towards The Goal- "Zero - Recordable injuries & environmental incidents" by establishing Environment Health & Safety culture in the organization by utilizing skills and expertise.

Raja has 10+ years of experience in IT consulting industry in Oracle E-Business Suites and Oracle Fusion ERP On-Premise/Cloud. Had successfully Implemented 4 projects of Oracle eBusiness Suite and 1 Projects in Fusion, with various combinations of Financials, Supply Chain Manufacturing, Maintenance, projects and HRMS.
· Strong functional experience across financial modules on ERP Implementations, Upgrades, rollouts and support projects.
· Excellent functional and technical knowledge of Oracle eBusiness Suite and Cloud finance applications.
· Insightful knowledge of business process analysis & design, re-engineering, process rationalization, performance measurement and quality.
· Developing functional requirements solution documents, test scripts, and setup Documents. This includes analysis, design documentation of the functionality, customized reports.
· Extensive experience on business flows like Procure to Pay (P2P) cycle, Order to Cash (O2C) and Record to Report (R2R).
· Able to understand the requirements as per accounting practices and be part of the team to develop appropriate technical development for the requirements.
· I was part of Data Migration for all the Finance Modules of Fusion including Master and Transaction Data. With complete reconciliation from legacy balances to Fusion with smooth migration
· Involved in all standards ERP SDLC activities like Functional Testing, System Integration Testing, User Acceptance Testing, Preparation of Training material, and conducting actual User testing
· Good communication skills through verbal / documentation, good interpersonal skills, quick learning ability, self-motivated and ability to work in a fast-paced and team-oriented environment.


  Certified as Data Science Professional.
  Worked on Process Improvement, Product Management & Operations Management capabilities.
  Data Analyst with a demonstrated history of working in information technology.
  I acquire a strong ability to research, analyze, and synthesize data as well as advanced organizational skills and a work style that is both collaborative and independent.


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