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Experienced Change & Implementation Manager with over 17 years of experience in the Telecom Industry. Excellent reputation for resolving problems, managing customer journey designs, project & change management, process re-engineering and improving customer satisfaction. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Consultant to a Mobile Network Giant (Three UK) in the current role supporting them with Digital and Business transformation program.

Aug’-2021 – Present: Tata Consultancy Services: Senior Process Associate AR – Information Processing Specialist

Competent Accounts Receivable Specialist bringing 9+ years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Account Receivable Activities:

• Maintaining accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.

• Identify errors, resolve discrepancies, and provide support and dispute resolution to customers in a timely manner.

• Assisting in streamlining and improving the accounts receivable process identifying areas of performance improvement.
• Monitoring high-risk accounts and ensure timely escalation of challenges to team lead / Line manager.

• Recognizes trends for non- payment and resolves issues by engaging internal teams/ Branch manager

• Account reconciliations including the direction/application of unapplied credits/cash

A highly competent IT professional with strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients and team management operations. My greatest driver in life is using my technical knowledge to benefit organizations and teams.

Results-oriented and seasoned manager with over a decade of experience, showcasing a consistent track record of success in business planning, problem-solving, and operations management. Currently, spearhead product management for a client-facing portal, ensuring optimal functionality and user experience.

To seek a Professional and challenging position in a flourishing organization using teamwork, Mechanical knowledge, computer skills, and creative thinking, which will result into problem solving ability related to Technical engineering. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To contribute my best in a challenging and creative environment and effectively contribute towards the goal of the organization and grow as a professional acquiring new skills.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Committed to delivering exceptional customer service and exceeding sales goals. I know how to sell Life Insurance & Love to pitch insurance.

Accomplished Senior Software Developer with 8 years of experience leading projects by acting as architect, developer and programmer analyst. Proficient in supporting project deliverables and maintaining releases. Strong leader in guiding support teams and solving complex issues. Steadfast in planning and implementing effective development strategies based on industry best practices. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


  About 11+ years of progressive experience in Information Technology with emphasis on leading cross functional project teams
  Proficient in implementing Agile Frameworks - Scrum and Kanban for efficient delivery of projects including effective execution of Scrum events - Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Grooming etc
  Highly effective in playing the roles of Project Manager and Scrum Master to ensure quality and schedule of the projects being delivered
  Involved in Scope Management, Risk Management, Schedule Management/Client Management, Progress Tracking, Quality Management, Resource Management, Communication Management, Stakeholder Management
  Ensured proper delivery of projects and client satisfaction by seeing them through all stages - Initiation through Closure
  Developed and initiated projects, managed costs and monitored performance.
  Developed project plans identifying key issues, approaches and performance metrics.
  Good exposure in handling T&M and Fixed Price projects
  Handled multiple cross functional teams of different sizes ranging from 5 to 60
  Experience in handling entire project initiatives from initiation, strategic planning, execution, monitoring through set parameters/KPIs and closure
  Expertise in defining end to end support processes functioning 24x7 with focus on efficiently handling client requests with least turn around time
  Proficient in establishing Scrum Framework even in teams working remotely through proper coaching, mentoring and communication
  Effective project reporting by proper KPI tracking to keep relevant stakeholders on the same page
  Focused on proactive tracking of set parameters and identifying risks and opportunities and defining the associated actions to address the same



  Skilled Consultant minded Management Professional with 17+ years of experience in ITES/IT industry with experience in managing multiple Lines of Businesses
  Adept in driving Business Transformation initiatives for future ready business
  Expert in implementing Business Excellence using various tools / methodologies like Lean, Data Analytics, Six Sigma, Continuous Improvement, Change Management
  Seasoned Professional in collaborating with cross-functional resources on a wider spectrum to identify and realize opportunities
  Proficient in business process engineering, executing, measuring, monitoring, and controlling business processes
  Excellent independent transformation enabler and SAFe Agilist , managing strategic cross-functional programs and process reengineering projects
  Effective influencer in transforming Voice of the Customer into measurable business goals


15+ year of working experience in the financial services industry. Expertise in Recommendation System, Data Modeling, Data Analytics,Predictive Analytics, Data Programs and capabilities

Well-organized Human Resources professional bringing 5 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.

I am certified scrum master,having 4+ years experience in scrum master role. I have completed PSM as well ITIL certification. i'll be excellent fit for this position as my substantial experience in scaled agile framework & software development lifecycle has provided me with the necessary skills to successfully provide your company with enhanced project and project deliveries.
Currently my role is to lead scrum sprints using the core tenets of scrum framework to help scrum team to deliver the highest quality of product with the fewer backlogs. Facilitating the scrum ceremonies removing the impediments ,leading ,coaching,helping the team members for creating the values & DOD. Also use imperial process control in which building the transparency,inspection & adaptation mindset in the team.
Also fostered the scaled agile environment ,facilitating communication between scrum team & product owner in order to deliver the values,



Finance Professional with 8 years of experience specializing with KYC processes, compliance, and risk assessment in corporate banking. Utilizes analytical skills and regulatory knowledge to provide comprehensive case support. Track record of effective collaboration with cross-functional teams and adapting to dynamic banking environments.
Aiming to further enhance organizational integrity through strategic risk management. Results-driven Team Manager recognized for exceptional leadership and communication skills. Proven expertise in aligning team objectives with organizational goals while effectively resolving interpersonal conflicts

Bilingual DevOps Engineer with background designing, testing and implementing infrastructure and applications. Talented performer with 3 years of experience using source control tools to identify and fix bugs in code. Consistent team player with exemplary multitasking skills.

Dynamic Quality Analyst successfully executes testing methodologies to identify gaps and make recommendations for process improvements. Leverages excellent analytical and programming skills to document and troubleshoot errors. Overall 10+ years of experience and a proven knowledge of data collection and analysis, debt financing, hospitality and U. S healthcare lifecycle.

Experienced professional with 17 years in procurement and 8 years in inventory management, specializing in ERP-driven operations. Demonstrated success in vendor management, cost optimization, and inventory control for large-scale projects. Committed to contributing to an effective management team and driving organizational growth through strategic material management.

 As an ardent learner and technology lover, I have secured multiple Certifications working with which enhances my skills as a cloud solution provider. With my knowledge in latest technologies I would like to contribute and learn more for the betterment of the organization both technical and professional while being resourceful, innovative and flexible. Dedicated to solution-oriented problem-solving. 

Mechatronics engineer with more than 10 years of experience in Real time simulation and model based design.

Diligent Product Manager offering 6+ years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Dedicated professional with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.

Focused education professional with master's degree in education and administration and experience helping students achieve education goals. Talented at building lasting relationships and partnering with others to meet objectives. Familiar with education technology such as smart board, ERP and online education tools. Technologically savvy and dedicated to educational system improvement. Positive leader of staff and faculty. Successful administrator and teacher with 6 years of experience in education.

Compliance Officer with 3.11 years of experience in managing and supporting regulatory and security compliance in an IT environment. Successfully supported 4 PCI DSS certifications, conducted regular compliance activities aligned with RBI and NPCI guidelines, and ensured audit readiness through effective documentation and evidence management. Certified ISO/IEC 27001 Internal Auditor with strong knowledge of compliance controls, internal audits, and governance reporting.

Accomplished Senior Driver at Melco India Pvt. Ltd. with a proven track record in accident-free driving and exceptional customer service. Skilled in advanced navigation and vehicle maintenance, I fostered strong client relationships and enhanced operational efficiency through strategic route planning and effective problem-solving. Committed to safety and reliability in all transportation services.

Motivated Information Technology graduate currently pursuing M.Tech at NIT Surathkal, with a strong foundation in Machine Learning, Deep Learning, and software development. Seeking an industry-oriented role where I can apply my technical skills to solve real-world problems and contribute to scalable, data-driven systems.

Accomplished Technical Architect with extensive experience at Impetus Technologies, specializing in multi-tenant SaaS architecture and IAM solutions. Proven track record in designing secure, scalable cloud platforms and leading cross-functional teams. Expertise in AWS services and a strong commitment to compliance and security, driving innovation and operational excellence.

Tech-savvy customer support professional with a strong technical background in Electronics Engineering and excellent communication skills in English and Hindi. Experienced in problem-solving, technical documentation, and collaborative teamwork. Seeking to leverage technical expertise and interpersonal skills to deliver exceptional customer support and drive customer satisfaction.

Experienced Accountant with 7 years of hands-on experience in managing financial operations, reconciliations, compliance, and reporting. Skilled in coordinating with internal teams as well as external vendors to resolve queries efficiently. A self-motivated and hardworking professional who thrives in challenging environments and is committed to continuous learning. Currently pursuing CMA to further enhance my financial and managerial expertise, aiming to contribute to organizational growth.


Results-driven Fixed Income Dealer with over 5 years of experience in the Wholesale Debt Market. Proven expertise in Primary and Secondary market trades for CP, CD, and NCDs, catering to a diverse portfolio of Mutual Funds, PSU/Private Banks, and Corporates.

I am a motivated and dependable Licensed Esthetician and hospitality professional with experience in office administration and front-desk operations. I have a proven ability to manage multiple priorities while maintaining a positive, solutions-focused attitude. My passion is delivering exceptional customer service and creating personalized experiences that exceed client expectations, whether in the hospitality industry, an administrative office setting, or the treatment room. I am a dependable professional, recognized for consistently taking initiative, embracing additional responsibilities, supporting daily office operations, and contributing to team success in fast-paced, dynamic environments.

I'm a writer–filmmaker exploring stories with intention and craft. I started as a writing intern in a writers' collective, mentored by working filmmakers, where I gained hands-on experience in story ideation, character development, script, and dialogue writing. I currently work as a Director's Assistant, supporting direction through shot lists, script supervision, and on-set coordination. I edit most of the work I shoot, focusing on mood, pacing, and behavior-driven cuts. I’m drawn to stories rooted in the human psyche, evolution, social structures, and the philosophical questions that connect them. With close to four years of experience working in writers’ rooms and film teams, I’m comfortable building ideas collaboratively and shaping them into structured narratives in varied formats.

Python Agentic AI Engineer | LangGraph • Async Python • Production RAG Systems
Python Agentic AI Engineer with 2+ years of experience building production-grade autonomous AI systems. Specialized in LangGraph-based multi-agent workflows, async Python concurrency, and citation-safe RAG pipelines. Proven experience deploying live AI services using FastAPI, handling LLM rate limits, and managing high-scale embedding pipelines. Strong production mindset with CI/CD, reliability, and system design focus.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated professional with extensive experience in food service and warehouse operations. Skilled in equipment cleaning and inventory management, contributing to team efficiency and adherence to health regulations. Committed to delivering exceptional cleanliness and operational excellence.

Results driven Maintenance Manager with over 17 years of expertise in optimizing plant operations, equipment maintenance, and process efficiency across diverse industries. Proven ability to reduce downtime, enhance productivity, and lead teams to achieve operational excellence. Adept at preventive maintenance, asset management, and implementing cost effective solutions. Experienced in ERP Systems (SAP S4HANA), lean manufacturing, and ISO Compliance. Strong leadership, problem solving and project management skills.

To secure a position that allows me to leverage my skills and abilities, fostering professional growth while contributing to organizational success. I am resourceful, innovative, and flexible, with a proactive and focused mindset. Additionally, I have hands-on experience in SAP and the MS Office Suite, which I aim to utilize to add value to the team and company.

Dynamic educator with a proven track record at the Bihar Education Department, where I implemented innovative teaching strategies and collaborated effectively with diverse teams. Skilled in marketing and web development, I excel in driving engagement and enhancing learning outcomes through creative solutions and strong communication.

Motivated Information Technology student with hands-on experience in full-stack web development. Proficient in modern web technologies and frameworks with a passion for building responsive and user-centric applications. Seeking opportunities to contribute and grow in a dynamic development team.

Assistant Manager – Technical Service with 10 years of progressive experience in foundry chemicals, transitioning from Application Engineer to technical leadership roles. Hands-on expertise in foundry binders and refractory coatings, casting defect troubleshooting, and sand system optimization. Experienced in leading product trials, process conversions, and customer training, with strong analytical and communication skills to support both technical excellence and business growth

Results-driven Center Operations Manager with 12+ years of progressive experience in e-commerce logistics and fulfillment operations. Proven track record of managing large-scale distribution centers with 1500+ team members, optimizing supply chain processes, and delivering exceptional operational excellence. Skilled in implementing Lean Six Sigma methodologies, managing warehouse operations generating ₹12+ Crores annually, and achieving significant cost savings while maintaining 99.2% order accuracy. Strategic leader adept at driving continuous improvement initiatives, vendor relationship management, cross-functional collaboration, and executing strategies to exceed organizational objectives and business goals.

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