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Highly motivated Business Systems Analyst with extensive experience in analyzing and improving business processes. Proven track record of successfully implementing technology solutions to enhance operational efficiency and drive organizational growth. Strong analytical and problem-solving skills, coupled with excellent communication and collaboration abilities. Seeking to leverage expertise in driving continuous improvement initiatives and delivering impactful results for a forward-thinking organization. Skilled business Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 9.2 -year career.

I am a dynamic professional driven by the passion to merge my expertise and skills with a unique opportunity that empowers me to create a substantial and meaningful impact. I thrive on embracing fresh challenges as they provide the promoter for my professional growth. My goal is to not only advance personally but also to be a stimulator for positive growth and development within the organization, making it an even more remarkable and successful place.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Experienced finance professional with expertise in Direct and Indirect Taxation as well as strategic Accounts Receivable Management. Proven track record in orchestrating tax compliance, leading audits, and optimizing tax deduction processes. Adept in managing end-to-end Accounts Receivable operations, including contract initiation, invoicing, and claim management. Skilled communicator with a commitment to accurate financial reporting and streamlined processes.

Overall 18+ years of IT experience in Enterprise Application Development, Build Management, Release Management, Program Management, Project Delivery, and Product Maintenance. Good knowledge of DevOps and hands-on experience implementing the CI/CD pipelines using PowerShell and TFS. 8+ years of project management experience in software delivery and web portal launches. Demonstrated track record of successfully managing small to large-scale projects from start to finish. A highly motivated and energetic professional who understands and meets customer needs. Ability to work with cross-functional teams with good collaboration skills and ability to deliver products on time and with high quality. Hands-on expertise in Web/SQL Performance tuning and Performance analysis of complex queries Involved in all phases of SDLC - Feasibility study, Requirements Analysis, Planning, Design, Development, Unit testing & Deployment.

Highly Skilled Power BI Developer with 2+ years of experience in developing Data Visualization solutions for businesses. Possess a deep End to End understanding of Power BI Development to Deployment, including Power Query Transformations, DAX, Data Modelling , Report Designs and other Power Platform Tools – Power Apps, Power Automate. A helpful team player with strong communication abilities, working together to accomplish team goals and objectives.

 Highly motivated Master Coach committed to fostering high-performing teams through targeted training and mentorship. Proficient in sourcing dependable talent, cultivating cohesive team dynamics, and providing purpose-driven support. Advocate for meticulous finance and resource management to uphold program reputation and drive growth opportunities. 

More than 7+ years of Oracle DBA experience in the are
as of:
1. Seasoned Professional with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms.
2. Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines.
3. Managing and maintaining Oracle Database from 10g to 19c version on various Platforms.
4. Monitoring performance management of Database.
5. Perform Replication using Oracle Goldengate.
6. In depth understanding of the software development life cycle including requirement understanding, Design, development, testing and debugging.
7. A team player with excellent interpersonal skills and ability to grasp new Technical concepts quickly and utilize the same in a productive manner.
8. Exceptional communication, presentations & mentoring skills with distinguished abilities in leading large teams for Managing Database and service standards for business excellence.

10 years of extensive experience in Software Development Life Cycle (SDLC). Currently working with Accenture. Experienced in working on Agile operations process and tools area (Code review, unit test automation, Build & Release automation, Environment, Service, Incident and Change Management). Experience with CI (Continuous Integration) and CD (Continuous Deployment) methodologies using Jenkins. Experience in using Version Control Tools Sub-Version, Git. Expertise in using build tools like MAVEN for the building of deployable artifacts such as war & ear from source code. Experience in working with Tracking Tools JIRA. Continuous integration process setup using Jenkins. Having good Knowledge in Database. Hands-on experience on Core java and Microservices. Setup Of SONAR Knowledge on Amazon Web Services IAM, EC2, VPC, VPN, CloudWatch, SNS, Security Groups. Knowledge of Pivotal Cloud Foundry Knowledge of Spring Cloud Certified Google Cloud Associate Have 7 years of banking and finance domain knowledge. Worked closely with domestic and international clients. Responsible for designing ,developing and deploying microservices. Experience in writing database queries. Experience in PostgresSql from Java. Experience in working with Tracking Tools JIRA Knowledge of maven as build tool. Involved in Code Review. Using pubsub module of google cloud. Responsibilities: Responsible for writing microservices with spring boot. Responsible for microservices communication with each other. Experience in SONAR Setup and issue solving Experience on AWS deployment and services. Experience of writing circuit breaker and Hystrix. Experience in writing schedulers. Experience in implementing Queue of java Experience in implementing Simple Email Service as well as SNS of AWS. Experience in writing database queries. Experience on Spring cloud as Eureka server, Cloud Config server etc. Experience on access of dynomodb and PostgresSql from Java. Experience in using Version Control Tools Sub-Version, Git. Experience in working with Tracking Tools JIRA Knowledge of maven as build tool. Involved in Code Review. Technology Used: Spring boot, Microservices, Spring Cloud, AWS, AWS devops ie. Code commit Capgemini Pvt. Ltd. Designation: Associate Consultant Duration: Aug 2016 to Dec 2018 (2 years 4 months) Responsible for writing microservices with spring boot. Responsible for microservices communication with each other. Experience in SONAR Setup and issue solving Experience on PCF Configuring micro serves. Experience of writing circuit breaker and Hystrix. Experience in writing schedulers. Experience in implementing Queue of java Experience in writing database queries. Experience on Spring cloud as Eureka server, Cloud Config server etc. Experience in using Version Control Tools Sub-Version, Git. Experience in working with Tracking Tools JIRA Knowledge of maven as build tool. Knowledge of building Pipeline from GIT to Cloud. Knowledge of DR. Knowledge of environment specific deployment. Knowledge of Oracle db. Technology Used: Spring boot, Microservices, Spring Cloud, PCF, Git, Jenkins Cognizant Pvt. Ltd. Designation: Program Analyst Duration: Oct 2013 to Aug 2016 (2 years 4months) Project Title: MIKE Client: Barclays Role: Team Member From: Nov 2016 To: Dec 2018 Duration: 2 years 10 month Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

To work in a dynamic technological landscape contributing to the employer’s interests and goals by leveraging on my education, past experience. To fully use my interpersonal and academic skills to pursue a challenging and rewarding career.
· Having 11+years of experience as an Oracle Database Administrator.
· Worked for Wipro Technologies Ltd., Bangalore from March-2011 to June-2014.
· Worked for Fidelity Business Services India Pvt. Ltd., Bangalore from June-2014 to May-2019.
· Presently working for Fair Isaac Corporation., Bangalore from May-2019 to till date.

Versatile Test Manager with 12+ years of experience in IT with strategic QA vision in Cash Management, Capital Market and Trade Finance [BFSI domain]. An accomplished and result-driven professional with proven ability to direct and improve quality programs, thereby ensuring effective & efficient project delivery.


Professional Summary:

  Hands-on experience in Web functional, Desktop application testing covering Test Planning, Team management, Estimations, Quality Reviews, Requirement Gathering & Analysis, Functional Studies, Sanity Testing, Test Design & Execution, Defect management and Reporting, Stakeholder management, Client Interactions.
  Focused on Defect prevention, identification & resolution to ensure optimum quality deliverable
  Experienced in working at different Test levels – System, Integration, User acceptance, Regression, End-to-End Testing, UAT and Product testing.
  Expertise in Cash Management (Liquidity Management System), Trade and Finance services and Capital Market.
  Good knowledge of LMS Product and its functionalities - Sweeps, Intercompany Company Loans, Notional Pooling, Investment sweeps, Contextual pricing and EOD process.
  Effective team management capabilities having handled teams up to size 12 Testers.
  Keen understanding of STLC [Software Testing Life Cycle] having worked on Waterfall as well as Agile Scrum methodology
  Effective coordination and interaction with client stakeholders, onshore and offshore team (including co-located teams)
  Hands-on experience & certified in BluePrism, UiPath, eZAutomate by Test Magic (RPA tools for process automation), Oracle SQL Developer (SQL).
  Pro-active in documenting domain & technical knowledge, best practices, case studies.
  ‘Trade Finance Functional Specialist’ & ‘Liquidity Functional Specialist’ certified in Intellect Domain Expert test.
  A quick-learner, self-motivated achiever & always open to Technical as well as Business Domain learning.
  Hands on experience in Product support for multiple implementations.
  Over 1 year of Onsite experience in the UK for Lloyds Banking Group, LMS application upgrade from 11.5 to 19.2 version.


Results-driven Network Engineer with Number years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents. Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities.

Accomplished highly motivated Customer Service Manager with 12+ years of experience in customer service. Perceptive, confident in making quick effective decisions with minimal information. Able to learn policies and procedures as a guide to make correct decisions. Able to adapt easily and use available manpower and resources, data, and tools to set priorities to ensure the smooth operation of the organization. Collect information to improve customer satisfaction and ensure employees needs are heard. An experienced and dedicated customer service professional seeking a rewarding position where my leadership and performance-based management skills can be utilized and enhanced. Analyzed reports, surveys and vendor relations and completed support assessments to improve first call resolution. Generated status and performance reports to facilitate continuous improvement. Drove change and improvement for customer support team by identifying enhancements and forwarding suggestions to senior leadership.


  Passionate Associate Professor with 14.5 years of experience administering education and classroom procedures. Building foundations for next generation of academics and workforce pioneers.
  Goal-oriented to advance department, improve teaching and deliver values to the next generation as donated blood more than 20 times up to now.
  Strong academic background of academics as UGC awarded Junior Research Fellowship in 2004 ( NET, SLET).
  At the same time UPSC selected as Assistant Commandant in 2005. To succeed in this position, diverse set of skills including leadership, crisis management, strategic planning, teamwork, effective communication, problem-solving, adaptability, and physical fitness is required which I could learn in junior & senior division of NCC (A,B,C certificate ) but being a research fellow research was my top priority so I relinquished the joining offer.
  Through my experience collecting research data at Delhi University, my curiosity was piqued towards civil services.
  Having taken the UPSC civil services mains exam for five consecutive years from 2006 to 2010, I have demonstrated a strong commitment to enhancing my knowledge and writing skills. This experience has been immensely valuable, contributing significantly to both my personal and professional growth.
  finally, it resulted in success in the form of selection in the RAS allied services by RPSC in 2013 but four years of academic experience taught me that enlightenment is possible only through the academics, not by such other services, which forced me to give up the second opportunity.


Successful Delivery Manager with 16+ yrs proven expertise in managing delivery programs at large scale, expertly handling needs across globe. Coordinates schedules, teams and resources to consistently meet customer demands and exceed expectations. Good contract management and quality assurance skills.

Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing 9 years of experience in BankingIndustry. Fantastic at problem-solving . Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


  Over 14 Years of full stack development experience on varied business verticals involving learning management system (LMS), Intellectual Property(IP), Sales performance management, Automobiles, Energy and others using various offshoots of .NET technology encompassing analysis, design/UI, and development
  Experience on working with cloud platforms using Azure, AWS and GCP
  In Sync knowledge of database development and ORM using code first and DB first approaches
  Performs day to day coding and leads a team of developers, QA and build engineer on technical front
  Incorporates new features and web/REST Apis as proposed by product management and fixing issues as triaged by support team following Agile methodology involving daily scrum meetings with automation and unit test methods
  Fixes security threats exposed by the application (using Coverity, BlackDuck, Checkmarx) as part of SAST/DAST before release
  Participates in release activities (using bamboo/jenkins/azure devops)
  Extensive development experience on Virtual environment (Azure VM, Oracle Virtual Box, VMWare)


 Skilled Software Engineer with 7 years of experience developing apps to deliver delightful user experience and drive growth. Has a good product sense and communicates clearly to ship features loved by users. Creates efficient, reliable frameworks to power successful applications. Adept at rapidly onboarding junior staff and discovering untapped talent. 

Dynamic General Manager with established expertise at ZESCO Enterprises, excelling in logistics strategy and supply chain optimization. Orchestrated initiatives that enhanced productivity and minimized costs, while cultivating high-performing teams. Proficient in performance monitoring and customer relationship management, propelling substantial market expansion and operational excellence.

A highly driven professional with a track record of successfully leading business operations and strategy. Demonstrated ability to quickly adapt to dynamic, high pressure environments and exceed expectations when given more responsibility. Proven track record of being constantly promoted by senior management to higher positions.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

A creative industry entrepreneur and a business professional having 20+ years’ experience of developing strategic partnerships, maintaining Global CXO engagements, while managing complex problems and delivering high quality projects with teams that share the passion for excellence. Relationship Management Strategic Planning & Development Global CXO Engagement Portfolio & Project Management Operations Management Entrepreneurship Business Writing Market Research Corporate Communications Creative Content Creation Strategic Communications Media Relations

Experienced New Product Research & Development Specialist, skilled at engineering & developing Turbocharger, Vehicle Fuel System components, Powertrain & Driveline Components integration complying global requirements, reviewing current Market, Customer & Technology trends. Achievements include shrinking development time lines and simplifying procedures to keep ahead of schedule. Accuracy-driven and hardworking with methodical and diligent approach.

Highly motivated and data informed UX Product Manager with 4+ years of product management experience post MBA from IIM Kozhikode & overall 6 years of industry experience.
Expertise in executing gamified strategies for user onboarding, engagement & safe gameplay for RMG industry.

Dynamic ETL Developer practiced in helping companies with diverse transitioning, including sensitive data and massive big data installations. Promotes extensive simulation and testing to provide smooth ETL execution. Known for providing quick, effective tools to automate and optimize database management tasks.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level full stack web developer position. Ready to help team achieve company goals.

Highly efficient commis 3 chef, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Senior Technology Analyst bagging an overall 9 years of experience in the tech industry with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning. This includes Full Stack Development and ETL creation. Also, I recently finished a course in Advanced Certification in BlockChain from UpGrad.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Professional and knowledgeable office clerk offering 08 years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Specialized in Handling House Maid Tracking Records with International Agency and following their Training till the deployment on House or Corporate Sectors.
Collaboration with Recruitment Agency about currant requirement as per Company needs and Client's Requirement Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.

SP&A & Strategy Ops Senior business analyst, working with Xiaomi, experience in developing and implementing strategies to improve operational performance and impacting inward and outward metrics for GTM teams to achieve company annual operation plan. A passionate Go-Getter also detail-oriented team player with strong organizational skills. Ability to handle multiple projects with a high degree of accuracy. Ready to help team achieve company goals.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Rational Account Owner with more than 7 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Energetic Assistant Department Manger dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple cases simultaneously with a high degree of accuracy. Diagnose disease causes, symptoms and likely progression based on patient histories, examinations and diagnostic testing. Diligent about addressing every need with conscientious and detail-oriented approach. Offering passion for helping patients improve health and wellness.

Dedicated pharmaceutical quality professional with over a decade of experience, seeking to leverage expertise in ensuring regulatory compliance, process optimization, and product excellence. Committed to upholding the highest standards of quality and safety in the industry.

Senior Technical Engineer with 12+ years of overall experience and 9 years of extensive knowledge and experience in Oracle Hospitality Applications PMS, CRS & POS.

Enthusiastic IT Professional eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. A technology-oriented individual with attention to detail and a commitment to providing a high level of service and support to clients.
Highly experienced and knowledgeable in Hospitality technology and software. A clear understanding of business and processes and training in different Hospitality products.
A confident implementation specialist with expertise in rectifying issues while installing Hospitality applications remotely. Good at troubleshooting application problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Highlights
OPERA (Property Management System - PMS) V4, V5.5 & V5.6
OPERA Sales & Catering (S&C)
OPERA Exchange Interface (OXI)
Central/Opera Reservation System (CRS/ORS) V5 & V5.6
Simphony 1.X, Simphony 2.0, 2.7 MR6, MR7 & 2.9, Simphony 18.1
MICROS 9700 3.6 & 4.0
Customer Management
Technical Support
Application Support

 Insightful market research professional with 7+ years of experience delivering actionable results. Proficient in managing diverse research projects, including customer experience, mystery shopping, media research, and product testing across India. Skilled in quality analysis with 4 years of experience in the telecom industry. Quick learner with a collaborative mindset to adapt to rapidly changing work practices. 

To make contribution in the organization with best of my ability and also to Develop new skills during the interaction to achieve new heights.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

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