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Dynamic Senior Resident with extensive experience at Jawaharlal Nehru Medical College, excelling in emergency surgical procedures and patient safety. Proven track record in enhancing patient outcomes through effective communication and quality improvement initiatives. Skilled in managing complex cases and fostering professional growth among peers, ensuring optimal care delivery.

Objective Enthusiastic and well-organized Corporate experience 9+ years of work experience as a KYC Analyst in a different platform like Client Onboarding, Periodic Review, Transition and Off-boarding the clients. I believe that my problem-solving skills will contribute to my overall success as end-to-end customer service.

Senior Consultant with EY India, specializing in Intelligent Automation and process optimization. Proven expertise in project management and stakeholder engagement, leveraging tools like Power BI and RPA technologies. Successfully led cross-functional teams to enhance operational efficiency, achieving significant improvements in business processes while fostering strong communication and collaboration.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

 A M Tech Electrical engineering with basic An EV Design Engineer focuses on the development and optimization of electric vehicles, including their powertrain, battery systems, charging infrastructure, and overall vehicle architecture. The role requires a strong understanding of mechanical and electrical engineering principles, materials science, software integration, and an awareness of sustainable design practices.  Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. 

Dynamic and self-motivated finance professional with 8 years of experience, having expertise in SAP and operations management, honed at Genpact India Pvt. Ltd. Proven track record in delivering high-quality reporting and reconciliation, driving process improvements, and fostering strong client relationships. Recognized for exceptional communication and decision-making skills, and a commitment to exceeding expectations in fast-paced environments.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Results-driven sales management professional with a proven track record of high productivity and efficient task completion. Expertise in strategic planning, customer relationship management, and team leadership. Strong communication, negotiation, and problem-solving skills contribute to achieving sales targets and driving business growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Personable and detail-focused professional with strong aptitude for managing complex processes and ensuring compliance. Familiar with healthcare regulations and capable of navigating credentialing procedures efficiently. Committed to enhancing operational efficiency and ensuring seamless provider onboarding. Experienced with credentialing healthcare providers and maintaining compliance across various regulatory standards. Utilizes data management and analytical skills to enhance credentialing accuracy and efficiency. Track record of building effective relationships with healthcare providers and team members.
Efficient Revenue Cycle Manager highly skilled in procedure optimization and revenue metrics analysis to increase financial performance. Aiming to utilize 10 years of account monitoring to drive profit and contribute immediate value.
Personable and analytical, bringing solid understanding of revenue cycle processes and financial management. Proficient in data analysis and process optimization, ensuring compliance with healthcare regulations and seamless revenue flow. Committed to driving efficiency and maximizing revenue through strategic planning and execution.

A growth-driven, versatile sales professional with over 14+ years of experience in the financial services industry. Adapt to forging strategic alliances, driving revenue growth, and leading high-performing teams. Proven ability to penetrate markets, enhance profitability, and achieve sales targets. Seeking a leadership role in B2B sales, strategic partnerships, or key account management to deliver unparalleled business impact.

Dynamic legal professional at M. Indrasena Reddy Law Firm, specializing in legal research and client representation. Demonstrates proficiency in drafting compelling legal documents and articulating complex legal concepts clearly. Excels in managing civil law matters with strong project management skills, ensuring compliance while promoting team collaboration.

14 years of experience in sales, marketing, and operations with a proven track record of driving results. Expertise spans gems and jewellery, ed-tech, and entertainment industries. Demonstrated ability to enhance revenue and optimize operational efficiency.

Accomplished Technology Lead with extensive experience in Microsoft Exchange Server, Exchange Online, and Active Directory. Proven track record in leading teams and managing complex IT infrastructure projects. Notable achievements include promotions to Technical Lead roles at Infosys Limited and Srijan Spectrum Pvt Ltd, as well as industry-recognized credentials in Azure Fundamentals, Microsoft 365 SCIM Identity, and Security Compliance. Adept at coordinating between advisory units and product specialists to resolve technical issues efficiently. Career goals include furthering expertise in cloud technologies and security compliance to drive organizational success.

Results-driven Quality Control Analyst at Archer Transnational Systems LTD with expertise in quality assurance and data analysis. Proven ability to enhance production accuracy and develop corrective action plans. Adept at Excel and effective listening, consistently improving processes and ensuring compliance with regulatory standards.

Experienced and result-oriented IT professional with 15+ years of extensive expertise in Project Management, Data Engineering, Technical Architecture, and Delivery Management. Adept in designing and developing robust data pipelines using AWS Cloud, Python, PySpark, and SQL. Possesses strong problem-solving, debugging, and production-support capabilities, and effectively collaborates with global teams and clients across diverse domains.

Experienced senior pharmaceutical business leader with a proven track record of over 15 years in developing and executing effective market access strategies, overseeing government business operations, and driving institutional sales. Skilled in managing cross-functional teams to achieve revenue growth and establish robust stakeholder relationships within both public and private healthcare sectors. Committed to delivering exceptional results and staying ahead of industry trends to ensure success in a rapidly evolving market.

Mortgage Relationship Manager with ICICI BANK LTD., specializing in financial analysis and client relationship management. Developed effective strategies that significantly improved customer retention and satisfaction rates. Demonstrated expertise in risk evaluation and loan assessment, contributing to growth in mortgage opportunities. Skilled in cross-department collaboration, achieving impactful results in high-pressure environments.

Results-driven cafe manager with expertise in inventory management, customer experience, and cost control. Committed to optimizing operations and enhancing profitability through effective staff management and sales analysis.

Experienced with developing comprehensive web solutions using modern frameworks and languages. Utilizes both front-end and back-end skills to create seamless and responsive applications. Knowledge of debugging and optimizing code to ensure high performance and user satisfaction.Proficient in Angular, PLSQL, MSSQL, .net core, UI design, database performance optimisation.

Dynamic Development Group Manager at Siemens Healthineers, adept at driving Agile transformations and fostering a culture of continuous improvement. Successfully built and led a high-performing team, delivering critical healthcare solutions ahead of schedule. Expertise in software architecture and people leadership, enhancing collaboration through Azure DevOps and SAFe methodologies.

Dynamic Delivery Manager with extensive experience at EPAM Systems, specializing in digital transformation and project management. Proven expertise in AWS and microservices, coupled with strong stakeholder engagement skills. Successfully led teams to enhance process improvement initiatives, driving impactful results in diverse sectors such as healthcare and retail.

SAS Developer with demonstrated efficiency in task completion and high productivity levels. Specialized in data manipulation, statistical analysis, and report generation. Combines strong analytical skills with teamwork and communication to drive project success.

Results-driven Customer Success Manager with a strong track record of managing enterprise SaaS accounts, ensuring customer satisfaction, and driving product adoption and retention. Currently overseeing a portfolio worth over $14M in ATR, supporting clients using Process Runner and Atlas CRM. Proven expertise in onboarding, renewals, escalations, and aligning customer goals with business outcomes through strategic account planning. Skilled in stakeholder communication, cross-functional collaboration, and leveraging tools like Salesforce, Excel, and Power BI for reporting and insights. Adept at navigating complex customer environments and delivering long-term value through proactive support and solution-oriented engagement. Seeking a CSM role in a forward-thinking organization, with a focus on opportunities in the Middle East.

I bring 15 years of proven experience in teaching pre-primary and primary school children, coupled with extensive expertise in managing school operations. My strong coordination and teamwork skills have consistently enabled me to accomplish key responsibilities efficiently and effectively.
As an enthusiastic and dedicated educator, I have worked with students across a wide range of learning abilities, creating inclusive, engaging, and supportive classroom environments that foster both academic and socio-emotional development. I am committed to promoting collaborative learning and encouraging each child’s individual growth.
With a strategic mindset, sound organizational abilities, and a solid educational foundation, I work seamlessly with children, parents, colleagues, and school leadership to drive positive outcomes in the educational setting.

Experienced Software Test Engineer with 5+ years of expertise in manual and automation testing for web and mobile applications. Skilled in functional, regression, smoke, sanity, and accessibility testing. Proficient in Selenium for automation and Python scripting, with a solid understanding of basic SQL for database validation. Well-versed in API testing using Postman and proficient in Jira, TestRail, and JMeter (basic) for test management. Possess a strong grasp of SDLC/STLC, bug tracking, and effective client communication. Committed to delivering high-quality, defect-free releases.


  15+ years of experience in Cisco and Genesys Cloud application development, testing,
implementation, troubleshooting, bug fixing, maintenance, and doing changes and integration in the
applications.
  Experience in IVR, Chat, and Email flow developments using Genesys Architect. And Agent Script
development using Scripts tools in Genesys Admin
  Experience in VXML application development using Core Java, and CVP API using Call Studio IDE.
  Experience in SQL and Stored Procedures using Oracle SQL Developer and MS SQL studio tools.
  Experience in IVR and Routing application development using the Genesys Designer tool.
  Experience in HTTP and Web Service integrations in IVR applications.
  Experience in Environment setup for Division, Trunk, Site, Edge, Person, Phone, Queues, Skill, Language, Group, QM, WFM, Dialer Campaigns and other settings using Genesys Cloud Admin
  Experience in Environment setup for agent, agent group, skill, skill group, agent desktop, DN, and other cloud cluster settings using GAX (Genesys Administrator Extension) tool.
  Experience in Power Automate to automate manual tasks.
  Basic Knowledge of Cisco data and voice networks and UCCE environment
  Ability to work in a team environment, along with an ability to manage own tasks, lead the team, and deliver on goals. Ability to adapt quickly to new environments and technologies
  Possesses good interpersonal, mentoring, team leading, analytical, written, and verbal communication skills.


Results-oriented Business Analyst with almost 4 years of experience in insurance and financial services. Skilled in driving insurance product implementation, optimizing business processes, and managing stakeholders. Adept at aligning business needs with technical solutions, conducting system analysis, and leading cross-functional teams.

Skilled Backend Java Developer with over 10 years of experience in designing and developing secure, scalable, and high-performance applications, primarily in the fintech domain. Expert in Java, Spring Boot, Hibernate, and microservices architecture, with a strong background in building backend systems for digital payments, transaction processing, and financial data services.

Proficient in leveraging Amazon Web Services (AWS) to build and deploy cloud-native applications, utilizing services such as EC2, S3, RDS, Lambda, API Gateway, and CloudWatch. Experienced in implementing CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeDeploy for seamless deployments, and improved DevOps practices.
Well-versed in RESTful API design, database management (PostgreSQL, MySQL, Oracle 19c). Strong advocate of agile methodologies, TDD, and secure coding practices, with a solid understanding of compliance and security requirements in the financial sector.

Dynamic Customer Support Executive with a proven track record at Lenskart Solutions Pvt Ltd, enhancing customer satisfaction and loyalty through effective resolution of inquiries and complaints. Excels in leadership and Microsoft Office, showcasing the ability to multitask and lead teams toward achieving excellence in customer service. Demonstrates exceptional communication and interpersonal skills, significantly improving client relationships and operational efficiency.

Accomplished professional specializing in client relationship management and conflict resolution. Proven ability to enhance team performance through effective communication and collaboration. Expertise in navigating dynamic environments while consistently achieving quality results. Committed to continuous learning and adapting to evolving workplace demands. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Passionate educator with diverse experience across various learning environments, including specialized and mainstream settings. Skilled in creating engaging curriculums tailored to individual student needs, fostering inclusive classroom atmospheres that inspire curiosity and learning. Demonstrated ability to adapt teaching methodologies to enhance student understanding and achievement. Successfully implemented innovative teaching strategies that improved learner engagement and academic performance.

PERSONAL PROFILE
NAME 	: 	MERAZ AHMAD
FATHER’S NAME	:	NASRULLAH ANSARI
 DATE OF BIRTH 	:	16.12.1991
MARITAL STATUS 	:	MARRIED 
NATIONALITY / RELIGION 	:	INDIAN / MUSLIM
EMAIL : MERAZAHMAD9024@GMAIL.COM
LANGUAGES KNOWN : HINDI,ENGLISH,URDU

Strategic and entrepreneurial Key Account Manager with 10+ years
of experience in IT sales, enterprise partnerships, and channel management. Skilled in driving revenue growth through client acquisition, relationship management, and tailored tech solutions.
Comfortable collaborating with technical teams, with working
knowledge of JavaScript. Proven success across startups, government, FMCG, and education sectors.

Experienced business professional with 5+ years in Sales & Marketing, Business Development, and Channel Management. Skilled problem solver and customer service leader. Driven to deliver insightful and innovative business solutions, shaping the organization's future. Expert in introducing cutting-edge solutions for clients. Strong business acumen and ability to conceptualize robust market development plans for improved market penetration.

Detail-oriented and results-driven Senior Manager – Accounting Specialist with over 6 years of experience in finance and accounting. Proven expertise in employee claims management, vendor management, fixed asset register maintenance, prepaid expense modules, financial reporting, and tax compliance. Proficient in ERP system Microsoft Dynamics 365 and Tally, with strong skills in financial reconciliation. Recognized for strong leadership abilities and a demonstrated track record of improving operational efficiency and enhancing team productivity.

Content Creator & Social Media Specialist with 8+ years of hands-on experience helping brands find their voice and connect with their audience. I enjoy crafting meaningful content, a well-timed post, a thoughtful caption, or a full campaign strategy. Skilled in managing content across various social media platforms, I'm looking to join a creative team (full-time or freelance) where I can keep learning, creating, and making content that resonates.

Dynamic electrical engineering professional with a proven track record at Reliance Syngas Limited, excelling in equipment reliability and health index creation. Adept at applying IEEE standards and fostering team collaboration, I successfully optimized transformer maintenance schedules, enhancing reliability and achieving significant cost savings. Recognized for innovative solutions and strong leadership skills.

Dynamic Senior Banking Partner with extensive experience at IndusInd Bank, excelling in client relationship management and business development. Proven track record in achieving product-wise targets and enhancing client stickiness. Adept at financial analysis and cross-selling techniques, driving portfolio growth and customer acquisition through innovative strategies.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

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