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Dynamic Customer Service Executive with proven expertise at IEnergizer in resolving complex billing issues and enhancing customer satisfaction. Skilled in customer relationship management and complaint handling, Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. . Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
I successfully trained teams and developed sales strategies as a Territory Manager at PNB Met Life Insurance Co Ltd, driving significant revenue growth and fostering lasting client relationships.

With over 9 years of professional experience having expertise in end-to-end processes related to retail banking, quality assurance and control, transaction monitoring, content moderation, and compliance management. Consistently demonstrated versatility and have proven track record of learning and managing multiple roles effectively. Up-skilled abilities will undoubtedly be an asset to organization's growth. Experienced in customer account management, financial advising, and transaction handling. Utilizes relationship-building skills and problem-solving abilities to enhance customer experiences. Track record of delivering consistent, reliable service and adapting to evolving needs of clients and organization. Operations professional with a proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results allows to adapt to changing needs and lead cross-functional teams. Skilled in process improvement and resource allocation, making dependable and results-driven. Reputation for enhancing operational performance is well-known.

Seeking middle-level assignments in Software Development and Project Management with a technology-driven organization of repute in IT industry
8+ years of end-to-end experience in web development in IT Software with emphasis on software performance requirements, implementation, and testing.(Currently working on Angular 14)

Results-driven Digital Marketing Senior Associate with nearly 3 years of experience driving digital strategy, content management, and paid media operations. Proven track record in boosting visibility and engagement for Microsoft platforms through data-informed marketing campaigns, and cross-functional collaboration. Skilled in content curation, social media strategy, and performance analysis, with a passion for delivering measurable impact. Known for leading high-performing teams and managing multi-channel campaigns that drive user growth and brand reach.

Highly self-motivated and goal-oriented professional with extensive experience in operations, MIS reporting, process reconciliation, and client coordination within the service industry. Proven ability to streamline processes, ensure data accuracy, and support business operations efficiently. Adept at working collaboratively with internal teams and external partners to drive consistent performance and improvements.

Recently graduated with a Master's degree in Public Policy. I possess experience that cuts across multiple segments and industries, including geopolitical analysis for an international defence company, research for an Indian think tank, as well as editorial contributions to a Middle Eastern media corporation. I have also worked on business and policy capstone projects with Bain and Co. and the Asian Development Bank.

Innovative Wireless Network Engineer with substantial background in designing, implementing, and optimizing wireless network systems. Strengths include strong analytical skills, capability to troubleshoot complex network issues, and talent for creating effective solutions. Notable contributions include enhancing wireless network reliability and efficiency in previous roles.

Dynamic immigration professional with extensive experience at Beyond Infinity, adept in visa documentation and legal compliance. Proven track record in candidate screening and case management, ensuring successful onboarding and streamlined processes. Recognized for exceptional communication skills and a commitment to high-quality service, enhancing client satisfaction and operational efficiency.

Senior Product and Operations Leader with over a decade of experience driving cost optimization, digital transformation, and infrastructure lifecycle management for global enterprises. Expert in bridging the gap between physical engineering and digital product strategy. Proven track record of delivering high-impact solutions—from modernizing banking workflows at JPMC to managing $1.45B infrastructure programs for the Indian Navy. Adept at leveraging data-driven insights to lower cost-to-serve, optimize energy efficiency, and lead complex cross-functional teams in high-stakes environments.

Dynamic Delivery Excellence Partner at Tata Consultancy Services with expertise in risk management and client relationship management. Proven track record in enhancing service delivery and compliance, while fostering stakeholder engagement. Skilled in internal auditing and agile methodologies, driving operational efficiency and strategic improvements across diverse projects.

Strategic and results-driven leader with 20+ years of experience across Debt Management, Consumer Credit Risk, Collections & Recoveries, Project and Operations Delivery, and IT-led transformation within the Banking and Financial Services domain. Proven expertise in managing large, multi-geography programs, delivering complex debt management and retail lending operations, and driving business outcomes through scalable delivery models.
Possesses strong exposure to end-to-end project lifecycle management, including stakeholder engagement, governance, risk management, and execution excellence. Recognized for building and mentoring high-performing teams, fostering collaboration, and delivering consistent, measurable results through innovation and digital transformation.

Motivated HR Manager with a proven track record of overseeing HR policies and procedures, while effectively supervising department staff. Skilled in directing a wide range of human resources responsibilities by efficiently tackling, prioritizing, and delegating tasks to staff. Committed to creating a desirable culture and implementing programs that keep the organization competitive within the industry. Seeking an opportunity to enhance professional skills, capabilities, and knowledge in an organization that values hard work and trusts with responsibilities and challenges.

A highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Senior Cyber Security professional with 3+ years of hands-on experience in product security, application security testing, vulnerability management, and Secure Software Development Life Cycle (S-SDLC). Strong expertise in mobile application security (Android & iOS), API security, CI/CD security integration, threat modeling, and penetration testing. Proven ability to define and implement security controls, perform risk assessments, and support vulnerability response across large-scale, high-impact applications.

Communications and digital marketing professional with 7+ years of experience in PR, integrated campaigns, influencer collaborations, and stakeholder engagement across hospitality, FMCG, consumer durables, and sustainability-driven brands. Skilled at crafting narratives, building partnerships, and driving measurable impact through strategic communications. Experienced in positioning brands authentically, amplifying sustainability initiatives, and leading campaigns that resonate culturally and emotionally with diverse audiences.

Service Delivery Manager with 11 years of experience in managing Microsoft 365 services. Expertise in leading cross-functional teams to deliver high-quality IT services and enhance user experience. Skilled in strategic planning, stakeholder management, and implementing continuous improvement initiatives to achieve operational excellence and customer satisfaction.

Dynamic and results-driven Physical Education Coordinator with extensive experience at N.H. Goel World School, Raipur. Proven expertise in athletic coaching and program coordination, fostering team building and leadership development. Recognized for enhancing student performance in athletics, particularly in javelin throw, while maintaining a friendly and positive attitude.

Experienced professional with over 9 years of expertise in managing end-to-end project delivery, change management, transitions, and transformations. Skilled in client relationship management and stakeholder engagement across roles such as NOC Engineer, Service Delivery, Service Assurance, and Project Management. Proven ability to drive successful outcomes through effective project execution and cross-functional collaboration.

I intend to pursue a career in a professionally organized sector where i can utilize my capabilities to the maximum and streamline my goals along with the organization and continually strive towards both personal as well as the organizational growth.
! Strong software product engineering leader with over 19 years of extensive experience in driving strategy and execution in healthcare, insurance, defense and B2B and B2C e-commerce domains. ! Proven track record in Building Large scale distributed systems, Building Saas solutions - Saas architecture, Saas security and Gen AI models, AI agents & LLM's. ! Hands-On experience in Java, Springs, Java script frameworks, Python, Pytorch, Tensorflow, Cassandra, Kafka, Kubernetes, RAG, Embeddings/vector databases, Ranking, RL, Fine-tuning, and Agentic frameworks, GAN, Transformers ! Implemented both cloud-native and cloud-agnostic solutions. Implemented multitenancy delivery models. Leveraged Infrastructure-as-Code for efficient deployments. Built low-code, no-code platforms ingesting large data with serverless architecture-based microservices. ! Passionate technologist at the core, I thrive to solve complex engineering problems with Continuous innovation, Platform mindset, Speed as a habit, With deep expertise in cloud services, Scalable API management, Cloud & infrastructure ownership, DevOps & LLMOps enablement and Responsible AI & governance. ! Core Competencies include Global engineering leadership, Product strategy, Organizational and engineering transformation, Customer engagement, Faster to market strategies, Leading large geographically distributed engineering teams (India, US, Canada and UK). ! Managed large organizations of 100+ associates - DOE's, Senior Engineering Managers, Engineering managers, architects, project managers, principal engineers, and product leaders. ! Extensive experience of working in large as well as fast-paced environments with ambiguous requirements partnering with senior leaders across different geographical locations and managing remote talent. ! Strong team building skills with emphasis on individual trust & respect, and most importantly walking the talk.

Dynamic Junior Artist at Nautilus Mobile Pvt Ltd, skilled in digital illustration and project management. Successfully delivered multiple art projects, enhancing branding through innovative logo designs and captivating posters. Collaborated effectively with diverse teams, ensuring client satisfaction and artistic excellence while staying ahead of industry trends. Passionate about transforming concepts into compelling visuals.

Driven professional with talent for analytical thinking and problem-solving. Proficient in data analysis and process optimisation, coupled with strong communication skills. Keen to leverage these abilities to streamline operations and enhance organizational performance.

Analytics professional solving business problem with an economist mindset. Fascinated about using advanced statistics, technology and econometrics for helping teams make data driven decisions with experience in credit risk modelling ,ECL, PD,LGD,EAD, BASEL, IFRS9,STRESS TESTING, Model monitoring , Model Validation ,Credit VAR

Career objective
To leverage my academic knowledge and skills in a professional setting, contributing to the growth and success of an organization. To develop expertise in my chosen field while gaining hands-on experience and enhancing my abilities. To work in a dynamic and challenging environment where i can make meaningful contributions and grow as a professional. To continually learn and contribute to the advancement of both my career and society.

Final-year B.Sc. Zoology (Hons.) student at Ramakrishna Mission Vivekananda Centenary College with a SGPA of 9.25 (Sem 5). Skilled in PCR, RT-PCR, blood analysis, cell culture, protein modeling, docking, microscopy, and bioinformatics tools. Completed a research internship on sex reversal and growth in juvenile Nile Tilapia using plant extracts under Dr. Suman Bhusan Chakraborty, University of Calcutta. Aspiring to pursue M.Sc. in Bioinformatics with interests in bioinformatics, microbiology and cancer biology.

Proficient Product Manager with 4+ years of experience across D2C E-Com and Product Management. Handled Retail Sales, Category and Vendor Management. Bears a proven prowess in ambiguous and structured setups, and a knack for fostering strong business relationships with stakeholders and executioners.

 Experienced in effectively handling customer interactions and promptly resolving issues. Leveraging strong communication skills and empathy to build lasting customer relationships. Proven track record of maintaining high levels of customer satisfaction. Adept at fostering loyalty and creating positive experiences. 

Summary:
Multi disciplinary work experience of 11 years.
Experience with engineering, startups, pre-sales, digital marketing, B to C, B to B to C, B to B markets.
Full-stack engineer grown into a manager in engineering with experience of managing up to a team size of 18.
Managed multiple products in both customer and enterprise SaaS modes while taking data driven decisions.
Co-founded a neo travel startup in Japan and ran it successfully as a CTO for 4 years until it's acquisition in 2020.

Ambitious Finance Manager offering over [Number] years of experience increasing productivity through automation of processes. Confident individual with track record of accurate reporting and analysis. Highly experienced in mentoring employees, leading talented teams and making decisions promptly.

Dynamic and results-driven professional with a strong foundation in sales, marketing, supply chain management, and international business. Seeking to leverage my proven expertise in brand development, strategic marketing, and client relationship management to make a significant impact in the ceramics and related industries. Demonstrated ability to adapt quickly, develop effective sales strategies, and execute marketing campaigns that enhance visibility, and drive growth. Committed to delivering exceptional results in fast-paced, competitive environments, while contributing to organizational success and innovation.

With over 15 years of experience in consulting and account management, I bring a wealth of expertise to the table. Throughout my career, I have successfully handled client accounts, driving engagement and adoption. Managing accounts with an impressive ACV of $4.7 million, I have consistently delivered great client experience. My focus lies in utilizing customer success strategies to enhance client satisfaction and deliver impactful results.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Dynamic Graphic Designer with a proven track record, including a Second Runner-up at IITD and First Runner-up at MSIT. Expert in creating captivating moodboards and innovative logo designs, leveraging strong industry knowledge in color schemes. A resilient communicator dedicated to delivering outstanding visual solutions that elevate brand presence on social media.

An insurance professional with around 10 years of motor underwriting, analytics, and product management experience in motor insurance.

A result-oriented Professional with 7+ Years of Experience, aiming for assignments in HR profile with a leading Organization of repute. Seek to diversify my skills in the industry which will allow me to use & develop my leadership, communication, analytical skills. I possess a wide range of knowledge and talent that will allow me to contribute towards the growth of your company.
A competent professional handling the dual responsibility as a Senior HR Executive and as a HR manager. My expertise lies in successfully directing full-cycle organizational recruitment processes, including candidate prospecting/screening, interviewing, and negotiating. Handling End to End Recruitment process. Capable of adopting new measures and understanding the changed circumstances for fast adaptability & ensuring implementation in the organization for its benefits.
Customer-oriented General Manager with 7+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Detail-oriented Analyst with 1.6 years of experience in leveraging analytical tools and methodologies to extract insights from data. Proficient in PowerBI, Microsoft SQL, MySQL, Excel, and data visualization.
Experienced professional specializing in Identity and Access Management. Expertise in managing user access, enforcing security measures, and ensuring compliancewith industry standards. Skilled in critical thinking, problem-solving, and effective communication to drive data-driven decision-making processes.

 Experienced sales professional with a proven track record of engaging customers and building rapport. Adept at cultivating strong customer relationships and consistently achieving sales targets. Committed to delivering exceptional customer service and surpassing sales goals. 

I bring a unique mix of technical proficiency and creative energy. With hands-on experience in building real-life applications like Netflix and Spotify clones. Beyond coding, my leadership, punctuality, and enthusiasm for innovation shine through in extracurricular achievements—from fashion shows to hackathons. I’m eager to take on challenges, continuously learn, and contribute meaningfully to a forward-thinking organization.

Marketing professional with 20+ years of experience driving customer engagement, recurring revenue, digital innovation, and brand performance. Proven ability to lead national campaigns, manage large cross-functional teams, and spearhead product launches through data-driven marketing, full-funnel strategies, and automation.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

❖Having 5+years of experience in IT industry and 5+ years of experience in ETL tester.
❖Developed test cases and planned to complete unit testing.
❖ Analyzed requirements and provided work effort estimates.
❖ Identified and implemented corrective measures based on gathered metrics
. ❖Familiarity with data and functional related validations for the investment banking application. ❖Involved application UI validations, functional validation and Data related validations.
❖Experience creation of regression test cases and involved integration testing to find the dependency related bugs.
❖ Experience in UNIX commands and SQL Joins, Group functions, Analytical functions and Sub queries. ❖WorkedintheUNIXcommandslike grep, sed, awk and find etc. to process the files in the UNIX environment. ❖Experience in focusing on agile methodologies. WORKEXPERIENCE

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