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Results-driven IT professional with 4–5 years of experience in IT Service Management, specializing in Change Management using ServiceNow. Experienced in handling high-volume change requests, facilitating CAB meetings, performing risk analysis, and ensuring SLA and audit compliance. Demonstrated ability to improve change success rates, reduce incidents caused by failed changes, and enhance overall service stability through process optimization and automation within ServiceNow.

Logical and results-driven Web Developer dedicated to building and optimizing user-focused websites for customers with various business objectives. Judicious and creative when crafting effective websites, apps and platforms to propel competitive advantage and revenue growth. Technically proficient and analytical problem solver with calm and focused demeanor.

To work in an organization where I can contribute through my creative and analytical skills and experience and collaborate with a team which Enhances organization’s success.Motivated team player with demonstrated talent for deploying management and organizational skills toward analyzing, upgrading, and streamlining complex marketing processes for improvement opportunities.

Dynamic Senior Relationship Manager with a proven track record at HDFC Securities, excelling in sales management and relationship building. Enhanced client satisfaction through strategic portfolio management and personalized service, driving revenue growth and securing long-term partnerships. Committed to continuous improvement and delivering exceptional customer engagement.

QA Engineer with 5.1 years of experience specializing in Selenium WebDriver and Playwright. Proven ability in test automation, end-to-end testing, and defect tracking, ensuring high-quality software delivery.

TO ACHIEVE HIGH CARRRER GROWTH THROUGH CONTINUOUS PROCESS OF LEARNING FOR ACHIEVING GOALS & KEEPING MYSELF DYNAMIC IN THE CHARMING SCENARIO TO BECOME SUCCESSFUL PROFESSIONAL

Result-oriented Channel Sales Manager with seven years of deep-domain expertise in the general insurance sector across the Gorakhpur region. Proven track record of navigating diverse market dynamics in Gorakhpur, Siddharthnagar, and Maharajganj, with a current strategic focus on the Kushinagar territory. Expert in scaling agency distribution networks and driving consistent gross written premium (GWP) growth. Adept at building high-value relationships with motor insurance agents, dealers, and brokers, while leading high-performing teams to consistently exceed aggressive sales targets in highly competitive markets.

Digital Marketing professional with hands-on experience in Google Ads, Meta Ads, SEO, SEM, and Analytics, combined with 3.9 years in Ad Review (Trust and Safety operations) for global clients (Google & Yahoo). Skilled in campaign management, media planning, optimization, and reporting with a strong focus on ROI-driven strategies. Seeking a role in Performance Marketing / Paid Media to leverage analytical and technical expertise.

Downstream oil industry professional with 9+ years of experience at Indian Oil Corporation Limited spanning refinery power & utilities, cross-country liquid pipelines, large-scale pipeline construction, contracts & procurement, and petroleum product terminal operations. Delivered a 225 km, 36-inch cross-country pipeline including HDD crossings for highway and railway, managed 60+ tenders annually, and currently handling high-throughput terminal logistics (~110 tank trucks/day) in full compliance with API & OISD standards. Proven expertise in contractor management, QA/QC coordination, HSE implementation, and leading multidisciplinary teams of up to 300 personnel in schedule-driven environments.

 Results-driven Mechanical Engineer with over 5 years of expertise in manufacturing operations, digital transformation, and enterprise automation. Specialization in Medium Voltage (MV) switchgear and operational analytics has created a strong track record of converting operational data into actionable insights that drive decision-making and enhance efficiency. Proven ability to deliver significant cost savings and quality improvements through workflow automation and Lean Six Sigma methodologies, while building scalable, low-code solutions using the Microsoft Power Platform to support organizational growth and innovation. Knowledgeable in production management, resource allocation, and optimizing output, complemented by strong problem-solving skills and the ability to foster professional relationships. 

Dynamic Relationship Manager with a proven track record at Safal Academy, excelling in client relationship management and conflict resolution. Adept at building trust and loyalty, I leverage excellent communication skills to drive customer satisfaction and foster long-term partnerships. Committed to achieving organizational goals through effective teamwork and adaptability.

Recent Electronics and Telecommunications Engineering graduate with strong knowledge of telecommunications systems and circuits. Enthusiastic about applying my technical skills, problem-solving abilities, and hands-on project experience to contribute to a challenging role in the electronics industry. Seeking an opportunity to grow and develop as an electronics and telecommunications engineer.

Visionary Logistics and Procurement Leader with over 15 years of experience driving supply chain transformation, strategic sourcing, and cost optimization across e-commerce, retail, FMCG, and manufacturing. Proven track record of delivering 15–20% cost savings, leading large-scale vendor ecosystems, and deploying 2PL, 3PL, and 4PL models. Expert in EV fleet deployment, multimodal freight design, and governance frameworks. Awarded the Zomato Founder Award for procurement excellence. Adept at P&L management, policy implementation, and stakeholder leadership, ensuring supply chains align with business growth and global standards.

Empathetic and dedicated professional with a proven track record in teaching and coaching swimmers of various age groups and skill levels. Recognized for exceptional instructional techniques, a safety-first approach, and effective communication that fosters a supportive learning environment. Highly adaptable and thrives in collaborative settings, consistently driving positive outcomes for both students and team members. Expertise includes swim techniques, water safety, and the development of personalized training plans tailored to individual needs.

PROFESSIONAL SUMMARY
Business Analyst & Operations Professional with 5+ years of experience in logistics, fintech, food-tech, and international sales environments. Skilled in stakeholder management, SLA governance, inventory monitoring, backend issue resolution, and cross-functional coordination.
Experienced in translating operational challenges into structured solutions by leveraging data analysis, reporting tools, and process optimization. Known for handling enterprise clients, improving service efficiency, and driving operational stability across fast-paced environments.


  Enthusiastic Teacher's Assistant delivering strong classroom support and effective behavior management. Committed to fostering a nurturing environment that enhances student engagement and meets the unique needs of learners.
  Dedicated Teacher's Assistant skilled in supporting students with diverse learning needs. Strong focus on effective communication, student engagement, and behavior redirection to cultivate a positive learning environment.
  Compassionate Teacher's Assistant with experience in classroom management and personalized support strategies. Proven ability to enhance student engagement and promote academic success for students with special needs through effective communication and a positive attitude.


Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Highly skilled Automation Developer (VBA, UiPath RPA, Python) with 5 years of experience in automation and process optimization. Adept at designing and implementing scalable solutions to streamline workflows, reduce manual effort, and enhance productivity. Proven ability to deliver high-impact automation initiatives that improve efficiency and accuracy. Seeking a challenging role in a dynamic organization where I can leverage my technical expertise to deliver innovative and impactful automation solutions.

A 3.5+ years of experience ServiceNow Certified Developer with a strong focus on CSM and ITSM solutions. Skilled in designing, customizing, and implementing ServiceNow modules to streamline customer support processes and enhance user experience. Seeking to contribute to a forward-thinking team, utilizing my knowledge of ServiceNow to create seamless and effective customer experiences.

Total 20 years of experience in financial services, specializing in current accounts, SME banking, forex, cash management solutions (CMS), and cross selling. Proven track record of successfully managing client portfolios, driving business growth, and ensuring the highest level of customer satisfaction. Adept at leading high-performing teams, enhancing service delivery, and implementing banking solutions that align with client needs. Strong expertise in handling both corporate and individual clients, with a deep understanding of banking operations and risk management.

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

Dynamic Business Analyst with over 5 years of experience adept at bridging the gap between business needs and technology delivery for large-scale web and mobile platforms in high-availability, customer-facing environments. Proven expertise in requirements elicitation, stakeholder management, and business process analysis, translating complex challenges into actionable, data-driven solutions. Proficient in BRD/FRD documentation, user story creation, UAT coordination, and KPI analysis, fostering cross-functional collaboration across Product, Engineering, QA, and Operations teams. Results-oriented professional skilled in Agile methodologies and continuous improvement, consistently driving measurable business outcomes through structured analysis and strategic recommendations.

Ambitious and self-motivated Customer Operations Executive with over 6 years of combined experience in customer service and shipping/logistics operations. Skilled in managing global customers (UK, Spanish, French, German, and other markets) via email and chat in blended environments, resolving escalations, and driving CSAT performance. Demonstrates strong compliance awareness, including GDPR adherence, and consistently delivers operational stability and service excellence. Proven ability to leverage interpersonal, coordination, and communication skills to enhance customer satisfaction, support organizational goals, and contribute to long-term growth while continuously learning and developing professionally.

Detail-oriented Carbon Transfer Operator with a strong focus on safety protocols and process control. Proven ability to optimize workflow while maintaining high standards of reliability and problem-solving.

Experienced with building and sustaining strong client relationships. Utilizes effective communication and problem-solving skills to address client needs and ensure satisfaction. Track record of managing diverse portfolios and achieving client loyalty through strategic relationship management.

Dynamic sales leader with a proven track record at ABB, driving AI tool adoption and enhancing stakeholder engagement. Expert in Salesforce integration and cross-functional collaboration, achieving significant market growth and optimizing product positioning. Adept at sales forecasting and relationship building, consistently delivering results that exceed expectations.

Results-driven Computer Operator with expertise in SAP reconciliation and batch record management at Care Group Sight Solution Pvt. Ltd. Proven track record in ensuring data integrity and audit compliance, while effectively collaborating with teams to enhance quality control processes. Strong analytical skills complemented by a commitment to operational excellence.

Certified PMP® Program Manager with a proven track record of steering complex projects from inception to successful execution. Extensive experience in engineering management, specializing in large-scale projects that drive innovative solutions and enhance operational efficiency. Recognized for fostering strong team collaboration and a steadfast commitment to achieving project objectives. Reliable and adaptable with expertise in project coordination and strategic planning, ensuring timely and effective project delivery.

 Dynamic, results-oriented professional with over 16 years of experience in P2P Supply Chain, Accounts Payable Operations, Finance, and Data Input. Proven ability to streamline processes and enhance operational efficiency while supporting global regions. Expertise in managing complex assignments with a focus on delivering high-quality results in fast-paced environments. Committed to leveraging analytical skills and industry knowledge to drive continuous improvement and support organizational goals. 

Detail-oriented QA professional with 4.3+ years of experience in software quality engineering, manual and automation testing. Known for delivering robust, reliable products and efficient process execution, backed by practical CNC engineering and precision manufacturing QC experience.

Currently pursuing an MCA in Computer Science, driven by a passion for technology and its transformative potential. Established a solid foundation in programming, data structures, and algorithms through rigorous coursework. Actively seeking opportunities to contribute to innovative projects while gaining practical experience, with a particular interest in software development and data analytics. Committed to continuous learning and professional growth through industry certifications and hands-on experiences.

Security Compliance~ Audits & Risk Assessment & Management ~ ISO 27001 Offering around 12+ Years of experience in Security Compliance, Audits &Risk assessment, Implementation of Security Controls based on Industry best Security standards and frameworks.

Total experience : 25 Years Experience in Petrochemical, Oil and Gas, Fertilizer and Power Industries involving Design of Machinery and Package Equipment Handled Projects at the level of Lead Engineer for the Refinery and Chemical plants on shore.

Strategic Senior Marketing Manager with B2B expertise spanning UK, USA, Europe, and APAC. Skilled in digital transformation, MarTech integration, and data-driven strategies that drive growth across diverse sectors, including healthcare and recruitment. Led complex CRM migrations, developed global marketing frameworks, and executed integrated campaigns across multiple channels. Collaborated with C-suite stakeholders to align marketing efforts with business objectives.

Dynamic and detail-oriented professional with experience at Metropolis Restaurant and Bar, excelling in equipment maintenance and customer service. Proven ability to enhance operational efficiency through effective inventory management and waste reduction. Committed to delivering exceptional food service and ensuring customer satisfaction in fast-paced environments.

Senior delivery director with 20+ years of experience in leading digital transformation and global delivery programs across various industries. Expertise in program governance, stakeholder management, and innovation roadmaps, consistently delivering enterprise-scale solutions that enhance efficiency and profitability. Recognized for driving AI/ML initiatives and implementing intelligent automation frameworks, resulting in successful large-scale migrations and process optimizations. Strategic leader focused on aligning technology with business objectives to achieve transformative results and sustainable growth.

 SAP MM Consultant with over 4+ years of experience in implementing and supporting SAP MM modules across diverse industries including Oil& Gas, GPS, Energy, Retail. Skilled in full lifecycle SAP implementations, configuration, and integration with other SAP modules like SD,FI, MM, and PS. Proven ability to translate business requirements into technical solutions, enhance procurement processes, and drive end-user satisfaction. Along with MM possess good understanding of MDG Functional and Ariba SLP and also has Strong understanding of SAP Product Portfolio and latest cloud offerings, with experience supporting pre-sales activities including solution demonstrations, client presentations, and requirement discussions. 

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