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Dedicated professional with expertise in client support and operations, adept at utilising Microsoft Excel for reporting and data handling. Proficient in CRM systems and data management, ensuring accurate data entry and record management. Demonstrates strong problem-solving skills and excels in time management and multitasking. Experienced in report preparation, documentation, process compliance, and regulatory compliance including KYC and AML. Committed to delivering exceptional telephone and email communication while maintaining high standards of service.

Registered Nurse with extensive experience in critical care settings, providing advanced nursing care for patients with complex and life-threatening conditions. Proficient in managing ventilated patients, invasive monitoring systems, emergency interventions, and post-operative critical care. Recognized for strong clinical judgment, effective teamwork, and the ability to remain calm under pressure while delivering safe, compassionate, and holistic care. Committed to maintaining professional excellence, supporting service improvement initiatives, and contributing positively to multidisciplinary healthcare teams within the NHS.

Accomplished Data Engineer and Power BI Developer with 7 years of experience in business intelligence and Azure-based data solutions across various sectors. Expertise in Microsoft Power BI, Azure Data Factory, SQL Server, and Data Warehousing. Developed over 50 Power BI reports for 200+ users, ensuring effective stakeholder engagement and user support while mentoring junior colleagues and advocating for reporting best practices.

I have been programming for the last 10 years and have a professional experience of around 8 years as a Full Stack Ruby on Rails Developer. I have worked remotely and on site for a variety of companies ranging from software outsourcing companies to in-house product companies. Throughout the years, I have honed my skills in programming as well as project and team management.

Detail-oriented professional with expertise in data entry, record management, and scheduling. Proficient in Microsoft Office and IT skills, with a strong emphasis on accuracy and attention to detail. Demonstrates exceptional time management and prioritisation abilities, ensuring efficient handling of confidential information. Skilled in telephone and email communication, customer service, and cash reconciliation. Adept at problem solving with a drive to achieve targets while maintaining empathy and understanding. Committed to leveraging these skills towards achieving career goals in administrative support roles.
Hard-working Supervisor with 4 years of experience leading teams, delivering results and exceeding expectations. Creative and motivated leader utilises exceptional design and planning strengths to accomplish complex projects. Skilled in product development and UX best practices.

Highly organised and motivated professional with strong communication skills and a proven ability to work effectively in team settings. Demonstrates patience, punctuality, and the capacity to cope well under pressure. Quick to learn and eager to contribute to dynamic environments while pursuing opportunities for growth and development.

Dedicated professional committed to building healthier and safer communities through effective service delivery. Currently seeking to transition into policy and research roles to leverage analytical and detail-oriented skills. Strong communicator and active listener, fostering genuine relationships with colleagues and clients. Focused on delivering high-quality work with a conscientious approach.

Dedicated young professional with complementary experience in team atmospheres and leadership roles as I was a part of the Queen Anne High
School Pupil Leadership team for 4 years. Facing different situations enthusiastically and prepared.
With previous awards for Public Specking completions, a geography knowledge award and English awards for reading coemptions. I was an active member of the school net ball team, pupil leadership team and debating club. A reliable team player with a personable nature and excellent verbal
dexterity/ communication skills. Also experienced in collaborating with classmates to complete school projects.
I am an enthusiastic Retail Assistant with extensive experience building customer rapport. Warmly greeting customers within target timeframes, creating welcoming environment for shoppers. Offering outstanding product advice, promoting repeat customer satisfaction.
Currently studying at City of Glasgow college and progressing from HN studies to Degree level study.
I am going on to study at the University of Edinburgh to study Scots Law (LLB) 2026-2030.

Professional Summary :
While studying for my Degree in Fine Art I specialised in sculpture. Steiner and the anthroposophical movement was a huge influence on my work as a student - many of my sculptures were inspired by the shapes and forms of Eurythmy and the work of Joseph Beuys and his theory of social sculpture.
I have always been passionate about working with people of all abilities to help and encourage them to fulfil their creative potential. I worked with schools providing Claymation and photography workshops for children from disadvantaged backgrounds which was an experience that exposed to me the power that creativity can have on young people when you give them the tools to express themselves. Over the past 20 years I have trained and worked in a variety of different jobs, all with a common thread of working creatively and supportively with young people and adults. Having completed the 1st year of the MA in Art Therapy at Glasgow University I worked as an Art Therapists assistant for adults with Mental Health assisting to deliver a service in a creative studio environment to facilitate rehabilitation which developed my understanding of empowerment, self-advocacy and education through creativity. As a Community Arts Worker I ran the art department set within a resource centre and offered weekly art classes to service users, this experience created a platform for me to develop my teacher confidence and witness the value of creating a safe, organised creative space. While working as a Teaching Assistant I became familiar with what working in a school requires in terms of commitment, enthusiasm, knowledge, skills, values, the importance of teamwork and building a sense of community. I am an experienced artist and have delivered a variety of workshops and classes in both classroom and community environments all of which have enriched my teaching ability and suitability to this career. I feel it is crucial to continue my own art practice and professional development in order to maintain passion for the subject and to imbue that sense of enthusiasm in my teaching of it. I enjoy challenging myself and to continually question and reflect on my teaching approaches so that I am constantly improving and ensuring I meet the needs of my learners. I have established positive working relationships within the department and value all the incredible support and constructive feedback I have received so far. My interpersonal qualities, approachable demeanour, organisational skills and resourcefulness are skills I use in the classroom on a daily basis. The organisation of well resourced, well differentiated, engaging lessons that focus on the experiences and outcomes within CfE are central to my approach within learning and teaching. I strive to embed collaborative learning strategies as much as possible and facilitate pupil autonomy through a focus on pupil led learning. To contribute to the wider school ethos of providing engaging experiences I run a weekly clubs. It has allowed me to meet more pupils and create a space where they can further investigate and develop their creative skills. I play an active role in DYW through fostering career pathways and developing opportunities for workshops and experiences that I hope expand students belief in what life can offer. I have experience in working across departments delivering S3 fashion, developing IDL resources, teaching stage production in the drama department and creating curricular resources with RMPS in partnership with EIS on anti racist education. As an art teacher in a right respecting school I value pupil voice and try to create opportunities for them to express their thoughts, ideas and opinions. Encouraging pupils to advocate for change that positively impacts themselves and the school is an area I would like to develop further in my own professional practice. I actively engage with Lasswades restorative approach to behaviour management and have formed positive learner relationships' with all my students.

Accomplished Registered Nurse with 1year 8months years of experience as a nurse Following an Emergency Department rotation and over 10years experience as a Health Care Assistant. Have experience of handling high caseloads without sacrificing quality of care. Able to operate in high-pressure environments to best meet patient needs. Have gained extensive expertise in wound dressing care and patient needs prioritization. Proficient in patient-focused listening, palliative care and vulnerable adults. Skilled in managing IV drug therapy, diabetes care, and acute adult care, including medication and IV administration. Committed to delivering superior patient care with a focus on dementia management and acute care excellence.

I am highly motivated, always eager to learn and committed to giving quality care to my patients. I hope to be a great addition to your team.

I

Dedicated Security Supervisor with strengths in team management and incident response. Coordinates security operations to ensure a safe environment, achieving a consistent reduction in security breaches. Fosters collaboration across departments to promote a culture of safety and awareness. Highly motivated with strong focus on safety and security. Possess excellent communication and leadership skills, and excel in managing diverse teams. Proven track record in conflict resolution and ensuring secure environment through effective problem-solving. Confident in handling challenging situations while maintaining calm and professionalism.

Detail-oriented researcher in cancer research and precision oncology, skilled in biotechnology, molecular biology, and immunology. Experienced in designing and executing laboratory experiments, including CRISPR-Cas9 gene editing and advanced analytical techniques. Demonstrates strong critical thinking and data interpretation capabilities, ensuring accuracy and scientific integrity in collaborative environments.

•Motivated Managerial skills with developed business acumen and broad experience across retail and role.
• Highly adaptable and self-motivated leader with proven ability to manage diverse personalities.
Offering strong negotiation and communication strengths to identify solutions to challenging problems.
•Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
•Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
•Talented Manager with expert team leadership, planning and organizational skills built during successful career.
•Smoothly equip employees to independently handle daily functions and meet customer needs.
* Skilled in planning and operations management. Background running successful business operations with knowledge of budgeting, staffing and marketing. Accomplished in driving customer and revenue growth with proactive strategies and daily management.

Accomplished professional with extensive expertise in time and task organisation, leadership excellence, and proactive communication. Demonstrates strong decision-making competence and crisis handling abilities, effectively managing customer relations and team motivation. Skilled in human resource procedures, staff recruitment, and adult safeguarding investigations, with a proven track record in clinical staff training and supervision. Adept at implementing audit findings and conducting care standards audits to ensure compliance. Committed to staff development through chairing meetings and providing training, while efficiently deputising as General Manager.
Friendly Deputy Manager committed to creating positive work environment through effective mentoring and coaching. Skilled in delegation and communication. Talented in leadership, staff development and training.

I am a motivated individual experienced in maintaining high standards of cleanliness and organisation across multiple environments; including office spaces, privately rented apartments, cafes, shop floors, gambling environments and more. I have had to demonstrate expertise learnt in previous roles, frequent examples of this are patient liaison, teamworking skills, customer satisfaction and ultimately time management. Lastly, some notable personal achievements of mine include moving away from home and living independently at a young age, finishing and passing all my GCSEs and my drive for everyday self-improvement.

Accomplished professional with extensive expertise in administrative proficiency at a managerial level, adept in project management and financial administration. Demonstrates exceptional skills in customer service, inter-company collaboration, and regulatory compliance. Proficient with MS Office packages and specialised company software, ensuring efficient resource management and brand optimisation. Experienced in staff recruitment, training, and development, with a strong focus on health and safety compliance. Committed to business development through market research and analysis, aiming to drive organisational growth while maintaining meticulous record-keeping standards.

I am a reliable Support Worker with almost 20 years of experience. I deliver medication management and adapt care planning with person-centred approach. I am well-versed in hoists and mobility aids, and also have experience training others in their use. I have worked in many different care settings, with many different supported individuals of varying needs and abilities. I am a loyal employee with solid understanding of training and mentoring team members. I am a dedicated team player, proactive and hands-on in task completion.
I am always enthusiastic and secure team success through hard work, attention to detail and excellent organisation. I share my extensive knowledge with team members to achieve highest quality results.
Compassionate individual with strong communication and problem-solving skills, coupled with deep understanding of client care and support. Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of life for supported individuals.

 Highly motivated Clinical Nutrition & Dietetics graduate from the University of Sharjah with strong clinical exposure across leading UAE hospitals, including Dubai Hospital and Rashid Hospital. Skilled in nutritional assessment, evidence-based meal planning, patient counselling, and public health nutrition initiatives. Experienced in supporting multidisciplinary healthcare teams across ICU, renal, oncology, cardiology, and outpatient settings. Demonstrated excellence through a high academic standing (GPA: 3.93), research involvement, leadership roles, and community health education programmes. Adept at communicating with diverse patient populations through fluency in English, French, Hindi, Gujarati, and Urdu. Seeking opportunities with leading healthcare institutions, wellness organisations, and nutrition-focused firms where strong analytical, clinical, and interpersonal skills can contribute to impactful patient care and health promotion. 

Dedicated volunteer providing exceptional customer service in retail environments. Assists customers in locating products, ensuring a positive shopping experience. Maintains organised and visually appealing displays, contributing to store aesthetics and operational efficiency. Motivated individual with exposure to IT operations and software design. Observes problem-solving under pressure, enhancing analytical and communication skills. Collaborates effectively with teams to address technical challenges and improve user experiences. Upbeat hospitality professional with exceptional customer service and social skills. Dedicated to following health and safety guidelines. Highly organised with multitasking abilities to handle high volume of service interactions in a proactive and positive manner.

A highly skilled professional with expertise in luxury front-of-house and corporate reception within Addleshaw Goddard/ Morgan Stanley and British Land, offering exceptional telephone and email communication abilities. Demonstrates a diverse knowledge of corporate systems, including Microsoft Excel, and excels in high-level customer service. Trained in discretion and confidentiality, adept at managing client and VIP relationships, coordinating diaries, and providing administrative support. Proven ability to liaise effectively with stakeholders and teams, showcasing adaptability and fast learning capabilities. Possesses strong interpersonal aptitude and a proactive attitude, aiming to leverage these skills towards enhancing organisational efficiency.


Friendly and driven professional with strong communication and customer service skills, coupled with knack for problem-solving. Proven abilities in managing customer interactions and providing exceptional service. Committed to enhancing guest experiences and fostering welcoming environment.

In my 27 Years of Nursing, although most of my experience has been primarily in Oncology. The roles that I have hear have provided a wealth of knowledge, skills and experience transferable to numerous roles.
Dedicated Clinical Homecare Nurse specialising in oncology care and Systemic Anti-Cancer Therapy (SACT) administration. Coordinating comprehensive patient assessments and provides empathetic support, enhancing patient quality of life through tailored homecare solutions. Advocating for patients' needs, facilitating effective communication between healthcare teams.
As well as specialising in other treatment therapies, ERT, Neuroendocrine, Gastroenterology and Osteoporosis. Educating patients' about their treatment and to be independent, with emphasis on monitoring side effects and contacting the correct contacts to assist them.
With background in providing compassionate care, I excel at building trusting relationships with patients and their families , as well as the nursing team and other colleagues involved in providing a high quality service.
My strong communication and empathy skills ensure that each individual feels heard and supported. I adapt quickly to new situations and am committed to delivering high-quality care in every setting.
I believe I have a strong background in providing high-quality, personalised care to patients in home settings. Skilled in administering medications, coordinating care plans, and supporting patients and families through health challenges. Committed to enhancing patient well-being and delivering exceptional service with patient-centred approach. Proficient in fostering trusting relationships and adapting care to meet diverse needs.
With just over 3 years at Phamaxo, I would like to opportunity to progress in my career and try to aid the business to continue to grow and develop as one of the best Homecare providers. Supporting staff in their day to day duties, ensuring their growth of knowledge and understanding to provide the highest quality of home nursing care.
This also required supporting higher management in their roles and collaborating our efforts to provide an excellent, happy and productive team.
I understand that this role can be very challenging at times but fell ready for the challenges ahead

Energetic professional with strong communication and organizational skills, excellent at problem-solving and finding effective solutions. Proven ability to manage multiple priorities while maintaining a positive attitude and commitment to team goals. Dependable team player willing to take on additional responsibilities to drive success.


Highly organised, reliable and driven professional with strong customer service skills and a solid sales background in customer-facing roles. Experienced in front and back office operations, including bookkeeping and administration. Excited to re-enter the workforce after 5 years and seeking to combine weekend self-employment in business support with a part-time Finance/Administration role, ideally utilising a vast career in customer service and contributing to team efficiency and business growth.

A confident, reliable and hardworking individual with experience in customer service, sales and administration with a good communication skills and enjoy working with customers and as part of a team in collaborative professionalism. I am comfortable working in busy environments, learning new tasks quickly and taking responsibility when needed. I am organised, dependable and always aim to complete my work to a high standard while maintaining a professional attitude. Enthusiastic professional eager to leverage strong Customer Service and Teamwork abilities in a collaborative environment. Drives positive client experiences through effective communication

Professional with extensive experience in software testing and quality assurance, proficient in HP Quality Center, ALM, JIRA, SoapUI, and Postman. Expertise in Agile methodologies, Waterfall model, and V-Model ensures comprehensive test coverage and accurate defect tracking. Skilled in SQL, T-SQL, and Adobe Omniture CMS, including Adobe CQ5 and Target, as well as ERP systems like Sage 50/200/X3. Proven ability in client relations management and manual test execution, focusing on developing productivity dashboards and status reports.

Through my previous experience as a Restaurant Manager, Senior Care Assistant, and over two years working within the Disabled Facilities Grants Team, alongside achieving a Level 3 NVQ Diploma in Lead Adult Care with Distinction, I have developed a strong range of transferable skills highly relevant to a Senior Caseworker role.
My current experience within the Disabled Facilities Grants Team has provided me with extensive knowledge of the grant application process, case management, housing adaptations, and supporting vulnerable and disabled clients to maintain independent living. I am fully up to date with relevant policies, procedures, legislation, safeguarding responsibilities, and local authority guidelines, ensuring all cases are managed professionally, accurately, and compliantly.
My background in care has strengthened my ability to work compassionately and effectively with vulnerable individuals while maintaining a person-centred approach. I have experience liaising with occupational therapists, contractors, and healthcare professionals, and families to coordinate support and achieve positive outcomes for service users.
In supervisory roles, I have developed strong leadership and organisational skills, including managing workloads, delegating responsibilities, mentoring staff, resolving complex issues, and maintaining high standards of service delivery within fast-paced environments. I am confident handling sensitive situations, prioritising competing demands, and communicating effectively with both clients and professionals.
My experience as a Restaurant Manager further developed my communication, administration, customer service, and problem-solving skills. Managing teams and operations in high-pressure environments strengthened my ability to remain organised, adaptable, and solution-focused while delivering excellent service standards.
Combined, these experiences have equipped me with excellent interpersonal, case management, and time management skills, along with the ability to build strong professional relationships, manage complex caseloads, and support clients through challenging situations with empathy, professionalism, and efficiency.

I have strong experience in people management, coaching, and leading through change and transformation. In my current role within a fast-paced manufacturing environment, I have been involved in key change projects, including supporting a company merger that aligned UK and European customer service processes, and being part of the core team that implemented a new CRM system across the business. These experiences have required me to manage change effectively, gain team buy-in, and support colleagues through new ways of working. I thrive in a fast-moving environment, enjoy daily challenges, and take pride in seeing projects through from start to finish. I believe the experience I have gained at IPL Schoeller would enable me to make a valuable contribution to Harvey Performance and support its exciting challenges ahead. Seasoned professional with focus on customer service management and team leadership. Capable of enhancing customer satisfaction and streamlining service processes through strategic planning and strong communication skills. Skilled in conflict resolution, staff training, and fostering positive work environment to drive team performance.

 A highly motivated, dedicated, and proactive Administrator with over 20 years' experience delivering exceptional administrative and operational support across diverse business functions. I am recognised for my personable yet professional approach, with the ability to build strong working relationships and communicate confidently at all levels. I take pride in being dependable, solutions-focused, and using my initiative to overcome challenges, streamline processes, and drive continuous improvement within learning operations. Through my experience coordinating cross-functional training programmes, managing complex schedules, and supporting large-scale initiatives such as training facility transitions, I have developed strong organisational and planning skills aligned with project coordination principles. I am particularly motivated by opportunities to take greater ownership of projects—overseeing delivery from planning through to execution, ensuring timelines, stakeholder engagement, and outcomes are effectively managed. Organised, resourceful, and adaptable, I thrive in fast-paced environments where balancing competing priorities and maintaining a high level of accuracy is essential. 

Dedicated professional with extensive experience in manufacturing and production environments. Demonstrates exceptional packaging proficiency and a strong background in handling high volume production. Known for stamina in repetitive tasks, concentration, and focus, ensuring adherence to manufacturing procedures. Committed to leveraging skills to enhance operational efficiency and contribute to organisational success.

Hardworking Picker with knack for maintaining high accuracy and productivity. Consistently ensured timely and precise order fulfilment, contributing to smooth warehouse operations. Known for team collaboration and problem-solving skills, always ready to support and improve processes.

Agente de atención al cliente con experiencia en responder a las inquietudes sobre productos y servicios ofrecidos. Destaco por el cumplimiento de los objetivos de ventas y cobranza, y por el suministro de información precisa y completa. Estoy buscando un puesto en el que pueda aportar estas habilidades.

Proven ability to lead and motivate teams, fostering collaboration and driving results. Skilled in conflict resolution, effective communication, and strategic planning, ensuring smooth operations and high team morale. Adept at adapting to new challenges and implementing innovative solutions to improve efficiency and performance.

I am a conscientious, hard working person who is eager to learn. I can use my own initiative and be self motivating, and also work well as part of a bigger team.
I am keen to gain some relevant work experience to help me excel in my chosen field.

Engineering and operations professional with extensive experience in mechanical engineering testing compliance and technical consultancy within regulated oil, gas, heating, and energy sectors. Proven ability to support engineering projects from concept to delivery, leveraging hands-on mechanical and electrical engineering expertise and operational leadership. Skilled in risk management, technical problem-solving, and continuous improvement in safety-critical environments. Strong track record of collaboration with customers, contractors, and industry stakeholders to drive effective engineering solutions.

Charismatic professional with keen eye for customer service, seeking to excel in Concierge role. Possesses strong communication skills and problem-solving abilities, honed through experience in hospitality and customer-focused environments. Dedicated to creating memorable experiences and enhancing guest satisfaction.

Radiographer with extensive experience in MRI imaging across neuro, musculoskeletal, and body areas. Expertise in conducting various angiograms, including renal, carotid, intracranial, and peripheral, both contrasted and non-contrasted. Proficient in training junior staff and managing inventory of contrast media and consumables. Committed to professional development and known for strong patient interaction and adaptability to changing demands.

Creative and dedicated hairstylist with strong experience in hair cutting, colouring, styling, and customer service. Skilled at helping clients achieve looks that match their personal style while maintaining healthy hair care practices. Passionate about beauty trends, building client relationships, and creating a welcoming salon experience. Reliable team player with excellent communication skills, attention to detail, and the ability to work efficiently in fast-paced salon environments.

Window Cleaner with strengths in traditional and reach-and-wash systems. Delivers exceptional service through meticulous attention to detail and adherence to safety compliance. Enhances customer satisfaction by fostering strong customer relationships and providing reliable solutions.

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