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Motivated and results-driven professional with over two years of leadership, management, and customer service experience, supported by strong academic background in Computer Science with specialism in Cyber Security. Currently employed as Department Manager at Hennes & Mauritz (H&M), leading teams, overseeing departmental operations, and consistently delivering high standards of service, performance, and staff development.

Responsible for management of daily departmental operations, leadership and development of Team Leaders and Sales Advisors, and achievement of performance targets, customer satisfaction, and operational standards. Leads by example to foster positive, inclusive, and supportive working environment where staff communicate openly and perform effectively. Regularly manages high-pressure, high-volume trading periods while maintaining professionalism, composure, and exceptional service delivery.

Key responsibilities include workforce planning and rota management to maintain appropriate staffing levels, delivery of training and coaching to uphold company standards, and resolution of employee concerns and customer issues in fair and empathetic manner. Undertakes administrative and operational duties including banking, auditing, secure cash handling, stock management, and loss prevention. Demonstrates strong ability to balance people management with operational efficiency, contributing to sustained departmental performance and positive customer experience.

Progressed from Sales Advisor to Team Leader within nine months due to strong performance and leadership capability. Recognised for consistent excellence through Employee of Month (July 2024), Employee of Year (2024), and Team Leader of Year (2024) awards, alongside formal recognition from senior and area management.

First Class Honours graduate in BSc (Hons) Computer Science (Cyber Security) from University of Greenwich, with Triple Distinction in BTEC National Extended Diploma in Computing. Academic studies included Advanced Networking, Programming Paradigms, Information Security, Network Security, and Software Engineering, with frequent leadership of group projects involving task allocation, deadline management, and quality assurance.

Designed and developed web-based hospital discharge support system as Final Year Project, focused on improving communication, transparency, and patient engagement. System enables access to key discharge information, including diagnosis, estimated discharge date, consultant and GP details, alongside digital discharge checklist to confirm test completion, raise concerns, and acknowledge discharge plans. Project informed by extensive research into discharge workflows, multidisciplinary teams, and patient engagement processes, demonstrating application of technology to real-world organisational challenges.

Possesses practical experience in database design, querying, and maintenance using SQL and MS Access, alongside advanced proficiency in Microsoft Office, including Excel (formulas and pivot tables), Word (technical documentation), and PowerPoint (presentations).

Dynamic and results-driven professional with extensive expertise in supply chain management, capacity planning, and strategic forecasting. Demonstrates a strong analytical thought process and resilience under pressure, effectively utilising MRP software to enhance logistics understanding and implement cost-reduction strategies. Adept at coaching, mentoring, and team leadership, fostering a collaborative environment to achieve organisational goals. Committed to optimising client relationship management through critical thinking and a comprehensive understanding of storage and distribution principles.

 Dynamic professional with extensive experience in marketing and management, consistently achieving both short-term and long-term objectives. Proven ability to cultivate and leverage customer relationships, driving business growth. Proficient in performance analysis and Microsoft Office Suite, with a strong emphasis on detail-oriented record-keeping and documentation. 

Motivated first year law student with a strong work ethic and proven ability to perform under pressure while balancing academic study with employment. Experienced in customer facing roles as a receptionist and lifeguard, demonstrating professionalism, responsibility and clear communication. First aid and AED qualified, with a strong risk awareness and decision making skills. Bilingual in English and Kurdish, enabling effective communication with diverse individuals. Seeking fire legal internships and training contract opportunities to build commercial awareness and develop practical legal skills.

 Detail-oriented and highly motivated with experience in retail operations, assembly, and architectural education. Demonstrates customer service skills, team collaboration, and a deadline-driven approach to tasks. Competent in technical drawing, SketchUp, Revit, architectural rendering, and sustainable design knowledge. Experienced in innovative problem-solving and handling complex processes such as stock taking and product testing. Looking to use technical knowledge and creative design skills to work efficiently and sustainably. Currently learning new software and design skills through Archademia. 

Motivated Plant Operator and labourer with experience in varied equipment and machinery operation. Maintained productivity by completing tasks quickly and accurately to achieve agreed standards. Kept work areas clean and orderly for good safety standards.

I’m an experienced Retail Leader, currently a Store Manager, bringing over a decade of hands-on success across major UK retailers including Tesco, ALDI, ASDA, and Co-op. My background spans a wide variety of store formats—from high-volume supermarkets with 50+ colleagues to convenience stores and petrol forecourts with 18+ team members.
I’ve also taken on wider leadership responsibilities, overseeing up to 15 stores and managing weekly sales of £100K+, driving performance through strong operational standards, commercial focus, and team development. Throughout my career, I’ve delivered consistent improvements in sales, KPIs, profitability, and customer experience.
In my current roles, I combine strategic decision-making with real operational insight, helping the business grow sustainably while leading people, processes, and performance to a high standard.

Senior Project Planner with 9 years of experience successfully delivering large scale construction projects. Highly skilled in Primavera P6 and possess in-depth knowledge of NEC3/NEC4 contracts. Expertise includes developing and managing Accepted Programme, performing critical path analysis, progress reporting, delay assessments, and providing support for compensation events. Demonstrated ability to collaborate effectively with project, commercial, and site teams to ensure seamless project delivery. Specialized in managing complex projects across diverse sectors including Engineering, Infrastructure, Construction, and Energy industries.

Experienced care professional with experience in a nursing home environment, palliative care, and dementia support. Skilled in developing person centred care plans, behaviour management strategies, and safeguarding vulnerable adults. A competent medicator. Demonstrates a thirst for knowledge and progression through personal development courses, ensures high standards of care delivery and team development. Committed to providing compassionate end-of-life support while fostering dignity and respect for the individual and their family.

Accomplished Customer Service Representative of over 10 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.

 Dedicated and dependable professional with expertise in equipment handling, deep-cleaning techniques, and maintaining high hygiene standards. Known for exceptional attention to detail, flexibility in shifts, and a strong focus on customer service. Skilled in fostering effective communication and delivering consistent results through a hardworking and detail-oriented approach. Committed to upholding cleanliness and operational efficiency while ensuring client satisfaction. 

Accomplished cleaning professional with over a decade of experience in commercial cleaning and customer service. Demonstrates expertise in cleanroom maintenance and floor scrubbing, complemented by exceptional time management skills. Proven ability to deliver high-quality custodial services, including cleaning doors and windows, while maintaining a strong focus on customer satisfaction. Committed to leveraging extensive cleaning experience to enhance operational efficiency in a dynamic environment.

I am a very independent individual, quite happy working on my own and with others. Always enjoyed helping others as I find it very rewarding. I have 2 young children myself aged 3 and 5. I am a quick learner and enjoy working in a team

Expert in technical equipment operation and enterprise resource planning with a focus on customer service. Strong background in team management and conflict resolution, leading to enhanced team performance. Committed to achieving operational excellence and driving team success in any role.

 An enthusiastic and compassionate clinician with over 1 year of experience delivering high-quality patient care. I enjoy building strong relationships with patients, ensuring they feel fully informed, confident, and involved in their treatment journey. I am committed to providing evidence-based care in line with the latest clinical guidance. I have developed a particular enthusiasm for oral surgery, delivering emergency care, and removable prosthodontics, and also take pride in my ability to manage paediatric patients. 

A highly skilled person with skills in problem-solving, communication, and teamwork. Demonstrates great organisational savvy and planning abilities, remaining calm under pressure to deliver results. Committed to using these skills to achieve career goals and contribute effectively to team success.

I am a motivated individual, who is passionate about finding a role that relates to assisting the needs of the most deprived members of society. My studies at undergraduate level ensure I have a detailed comprehension of the micro and macro level challenges that affects children's attainment. As part of my studies, I have investigated the importance of developing an inclusive equitable environment, to ensure that the needs and rights of all children are meet. I have secure knowledge of curricula and educational policy within Scotland and through a globalised lens. I can confidently analyse social and public policy and draw conclusions that will be used to inform me in my partnership when working with children in practice. Thus, I would be able to reflect critically on each lesson to ensure that I was always focused on self-improvement as my duty to meeting the needs of children. During my studies, I understood that I valued building trusting relationships for children and that this was the career path that I wanted to pursue. Having graduated, I looked to gain the relevant professional experience to help prepare for a career within social work. Over the past two and half years, I have worked within the Intensive Family Support Services within Glasgow providing whole family support. My responsibilities include participating in Child Protection planning and review meetings as well as providing updates to support family members when attending children's panels. I have been able to use my social skills to get alongside families and validate their emotions to help them understand their challenges and look to identify their personal goals and promote their individual strengths to help repair family relationships. I believe I have the academic ability and relevant experience now required to take the next step on my personal journey and would like the opportunity to study social work at postgraduate level.

I am a driven individual looking to develop my career further. I can demonstrate strong communication and organisational skills, along with a passion to motivate and enhance the lives of young people.

Driven by commitment to excellence, excels in team leadership and operational logistics. Demonstrates strong organisational skills and effective communication, ensuring smooth and timely transport operations. Ready to bring positive impact and enhance efficiency in the transport industry role.

Dedicated professional with over nine years of experience in care home management and hospitality. Proven ability to enhance service quality and foster a supportive environment for both staff and residents. Strong commitment to community service and teamwork, consistently striving to assist others. Recognized for creating rewarding experiences in challenging settings.

I am a Motivated worker, eager to offer high attention to detail and commitment to my job.I also manage all assigned tasks with a focus on meeting a high standard and in a mannerly time frame.I have very good customer service skills and prioritise any customer requests.


Personable, motivated, and energetic professional with a strong work ethic and a dependable approach to every task. Able to build positive relationships, maintaining a high level of enthusiasm, and consistently delivering reliable results in fast-paced environments.

 A dedicated and qualified educator with expertise in teaching English Language and Literature across KS3, KS4, and KS5, with the added ability of being able to teach History.  Demonstrates professionalism and respect in all aspects of practice, with a proven ability to deliver challenging and engaging lessons that promote literacy across the curriculum. Skilled in using diagnostic assessment procedures to inform teaching strategies, consistently maintaining high expectations for all learners. Committed to fostering academic excellence through innovative teaching methods tailored to diverse student needs. 

Accomplished professional with extensive expertise in HGV Class 1 and 2 operations, holding CPC qualification and ADR and HIAB certification. Demonstrates a strong commitment to safety with a clean UK driving licence and comprehensive knowledge of DFT and WTD compliance. Proficient in vehicle inspection, reporting, and route optimisation, ensuring efficient logistics management. Skilled in both manual and automatic vehicle operation, with a keen awareness of health and safety protocols. Career aspirations include advancing within the logistics sector while maintaining high standards of operational excellence.

Recent work experience - Germains Seed Technology : Worked with the Finance Department.
Ongoing Volunteering - Springwood Highschool : Volunteer on a weekly basis to teach lower school children both Mathematics and Further Mathematics.

Visionary leader with keen sense for financial strategy and operational management. Demonstrates exceptional analytical thinking and problem-solving skills, coupled with proficiency in team leadership and stakeholder communication. Poised to drive financial growth and operational efficiency, ensuring long-term organisational success.

I am dedicated, hardworking and a team player. Working in a team is very important to me, I love working with others to help reach company targets and deliver outstanding service. I am able to communicate in an understanding and caring way with customers and colleagues and have strong listening and communication skills. I enjoy learning as I work and learning new skills throughout my job which will help me expand my knowledge and skills. I am reliable and will ways be ready to work when needed and to work extra if it is asked of me.

Expert in surgical procedures with a focus on emergency and elective surgeries. Extensive background in general surgery and obstetrics and gynaecology, serving as a senior decision maker in a tertiary emergency department. Proven ability in conflict resolution and ethical decision-making, with a strong emphasis on GDPR compliance. Experienced in teaching and interdisciplinary collaboration, aiming to enhance surgical techniques and contribute to educational resources.

Friendly, reliable, and motivated retail and customer service professional with over 10 years of experience in fast-paced environments. Highly skilled in sales, administration, and customer engagement, with a proven ability to build strong relationships and consistently deliver exceptional service. Adaptable, well-organised, and an effective communicator, with a genuine passion for creating positive customer experiences.

Experienced professional skilled in risk assessment, safeguarding, and behavioural support, with a focus on effective communication and a people-centred approach.
Proven ability to adapt in various environments, excelling in therapeutic engagement, activity planning, and nutrition management.
Proficient in Microsoft Office and meal preparation, dedicated to creating safe, supportive settings and achieving positive outcomes.
Committed career professional in support work, bringing understanding of individual care needs and commitment to supporting well-being.
Possess skills in forming trusting relationships, managing challenging behaviour and encouraging independence.
Innovative educator dedicated to inspiring students in practical applications of Home Economics.

I have a strong track record of working in TV news production at both a regional and national level, for both the BBC and ITV.
I also have a sound knowledge of new technologies, including CMS and digital platforms, gained from working for both news and features websites.
I have NCTJ qualifications, and experience covering news, current affairs, consumer, health and travel journalism.

Experienced professional with a strong background in project coordination and administration, adept at managing diaries, meetings, and documentation in high-pressure environments. Skilled in ISO 9001, 14001 & 45001 compliance, reporting, and audits. Proficient in financial and HR administration, including accounts management, invoicing, payroll, and HR processes. Advanced proficiency in Microsoft Office suite, SAGE Line 50, QuickBooks, SharePoint, and SIMS. Proven leadership abilities with a track record of motivating teams to meet deadlines. Exceptional customer service skills with a focus on client relations and maintaining long-term relationships. Detail-oriented with expertise in compliance and documentation management.

Committed and organised team player. Works hard to keep site tidy and hazard-free, helping construction teams to complete projects ahead of deadlines.

Dedicated professional with a strong ability to recognise underage patrons and handle customer complaints effectively. Demonstrates excellent communication skills, patience under pressure, and the capability to work independently or as part of a team. Proficient in floor sanding, craft knife handling, and adept at meeting deadlines while solving problems efficiently. Committed to assessing and initiating tasks independently, with a focus on delivering high-quality results.

Dedicated kitchen porter with experience in maintaining high hygiene standards and supporting kitchen operations. Strong commitment to teamwork and reliability in fast-paced environments. Seeking part-time opportunities in kitchens where efficiency and consistency are valued.

I am a seasoned Social Media expert with a proven track record of elevating brand visibility and online presence through innovative and trend-setting content strategies. Leading high-performing teams, I have orchestrated successful social campaigns across diverse platforms and driven organic yet sustainable growth for clients. My extensive experience, coupled with unwavering drive and passion, underscores my suitability for this position.

 CIPD qualified professional specialising in employment law and team collaboration. Expertise in Microsoft Office with a proven ability to maintain accurate records and reports. Exceptional verbal and written communication skills enhance effectiveness. Committed to leveraging skills to support and achieve organisational goals. 

Due to upcoming redundancies within Lidl's regional teams, I am now seeking a new and exciting opportunity where I can continue to learn and develop my skills. My experience so far shows a strong track record of delivering results working in fast paced, high pressure environments whilst consistently achieving my KPI's. I'm a people person with a positive outlook and strong work ethic, and I'm confident that I can bring these strengths to any workplace and become a valued member of the team.

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