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Motivated student pursuing a BCA in Computer Applications, eager to apply academic knowledge in practical settings. Possesses strong analytical skills and excels in advanced Excel functions, showcasing a commitment to learning and growth. Demonstrates effective communication and active listening abilities, making valuable contributions to team dynamics.

Decisive and accountable kitchen team leader with 4+ years experience managing workload in fast paced environments. Seeking to apply quality control and procedural adherence skills to a ramp agent position. Specialties include : clear and effective communication, honest self reflection in the pursuit of continuous improvement, uncompromising approach to standard operational procedures.

Strategic talent management professional with expertise in business development, licensing, and deal negotiation. Drives creative branding initiatives and effectively manages artist and talent relationships. Skilled in contract negotiation and international strategy, enhancing sync and brand partnerships to achieve business growth and foster innovative collaborations.

Results-driven student who takes pride in project management, consistently delivering high-quality outcomes through effective leadership and team collaboration. Skilled in social engagement to accurately assess needs and provide exceptional service. Proven ability to motivate teams and drive projects to successful completion!

  Dedicated Warehouse Worker experienced in inventory control and quality assurance. Achieved operational efficiency and enhanced team performance through effective stress management and analytical thinking. Focused on streamlining operations and maintaining organised inventory systems to ensure timely deliveries and uphold safety standards.  

Reception Assistant delivering exceptional customer service to patients and visitors. Manages appointment scheduling and correspondence, ensuring a welcoming environment. Supports healthcare staff with administrative tasks, maintaining accurate patient records and confidentiality.

Experienced law enforcement professional with a solid foundation from the Metropolitan Police School, class of 2009. Specialises in investigative techniques and intelligence operations, with skills in advanced response driving, officer safety tactics, and emergency life support. Fluent in French and skilled in using Taser. Demonstrates strong communication, adaptability, and IT skills, committed to upholding fairness and equality in challenging situations.

Dedicated Trading Support Manager fostering a culture of excellence in customer service and team collaboration. Coaches staff to adhere to best practices and comply with company policies, ensuring high service standards and operational integrity. Conducts performance evaluations to identify improvement areas and support continuous professional growth.

Multilingual customer support professional with over 5 years of experience in global tech operations, government services, retail, hospitality, and events. Proven ability to manage high-volume environments and handle complex escalations while maintaining service quality under pressure. Collaborated effectively with cross-functional teams, including policy, trust & safety, and operations, to enhance processes and standard operating procedures. Established a strong foundation in customer service through early roles in reception, retail, and hospitality during university studies in London.

Detail-oriented professional with four and a half years of experience in spacecraft manufacturing. Expertise in RF, EMC, environmental design, and testing, utilising laboratory equipment and software for data analysis. Knowledgeable in RF and environmental regulations, committed to delivering accurate test results and developing sustainable solutions.

NPQH-qualified education leader with over 15 years' experience across specialist, alternative provision and mainstream educational settings. Proven track record of leading school improvement, developing high-performing teams, strengthening safeguarding practice and improving outcomes for children and young people. Experienced in strategic leadership, curriculum development, SEND and inclusion, quality assurance, performance management, safeguarding, workforce development and stakeholder engagement.

Account CTO and enterprise technology leader with 20+ years’ experience advising CIO, CTO and business executives across Energy & Utilities, Public Sector, Telecom and Financial Services. Experienced in defining technology strategy, enterprise architecture, digital operating models, AI/data strategy and transformation roadmaps across complex enterprise landscapes.

Accomplished Enterprise Architect with extensive expertise in Salesforce Industries, ERP integration and SaaS . Demonstrates proficiency in cloud architecture across AWS, Azure, alongside a strong command of IoT platforms and digital twin technologies. Adept at leveraging large language models and generative AI to drive technical innovation and systems automation.

Proven track record in enterprise software integration, data privacy compliance, and regulatory adherence. Skilled in customer relationship management systems and automation, with a focus on aligning IT policy development with business objectives. Committed to leadership development within agile environments while ensuring budget management and vendor negotiation excellence. Career goals include advancing cloud migration strategies and enhancing product lifecycle management through cutting-edge AI solutions.

Dedicated young person with expertise in hospitality and retail. Effective up-selling, cash handling, and customer service. Experience of managing card / cash payments. Skilled in customer engagement and clear communication, consistently delivering attentive customer service. Committed to looking after customers.

A reliable and hardworking individual with experience in administration, retail, distribution, and manual work. Skilled in customer service, organisation, and teamwork. Able to adapt quickly, work under pressure, and maintain high standards in all tasks. Committed to contributing positively to any organisation.


Highly organised and detail-oriented professional with experience in logistics, inventory management, purchasing support, and production operations within a manufacturing environment. Proficient in Microsoft Office, particularly Excel, with strong analytical and problem-solving skills. Experienced in coordinating materials, inventory control, quality inspections, and supporting day-to-day operational priorities. A proactive team player committed to maintaining high standards of safety, quality, and continuous improvement.

Results-focused operations and marketing professional with 4+ years' experience in high-volume warehouse logistics, inventory management, and digital marketing. Proven ability to optimize workflows, maintain high accuracy, and consistently meet tight deadlines through data-driven problem solving and strong team collaboration. Skilled in inventory control, quality assurance, customer engagement and basic data analysis—highly adaptable and ready to apply diverse transferable skills in Customer Service, Retail, or Operational roles to deliver exceptional service and support business growth.

Hardworking and committed student applying for an Apprenticeship in Finance and Accounting. Adaptable to new situations and people, and embraces challenges with resilience, showcasing a strong work ethic and enthusiasm for personal growth.

11 Years experience in palliative, end of life hospice care
10 Years previous managerial experience (company director)


  Compassionate funeral professional experienced in supporting bereaved families during emotional circumstances.
  In policing demonstrated ability to handle challenging situations with empathy, integrity, and strong conflict resolution skills.
  Committed to public safety and fostering positive community relationships while utilising strong interpersonal skills developed through extensive community service.


After extensive experience in banking and finance and now a five-star hotel in the heart of London, I am looking to put my customer service skills to use in a fine dining restaurant. My skills can be easily translated into a new role and I am ready for the challenge.

Philycia Obeng

About me

My name is Philycia Obeng, though most people know me as Philly. I am a Client Success and Account Management professional with over 10 years of experience in the travel industry, specialising in strategic account growth, client relationship management, and travel programme optimisation. I hold qualifications in Travel & Tourism Management and a degree in Aviation Management.
Throughout my career, I have managed global accounts across the oil & gas, pharmaceutical, and investment banking sectors, developing trusted partnerships and delivering tailored travel solutions that support business objectives. I am passionate about building long-term client relationships, identifying opportunities for improvement, and implementing strategies that enhance service, drive growth, and deliver measurable cost savings.

Facts & figures

My commercial mindset and strong negotiation skills have enabled me to secure significant results, including signing four new contracts within my first three months in my current role, recovering more than £97,500 through successful supplier negotiations and refunds, negotiating supplier agreements that generated annual savings of £20,000, and growing a client account to three times its original value within a year.

My passion

I am committed to continuous professional development, having completed The Affinity Programme in Client Success Management, the Aspire CMI programme, and a Client Success Management Bootcamp. I take a hands-on approach to every client implementation, ensuring I fully understand each organisation's objectives and deliver a seamless, high-quality client experience. I have Initiated migration discussions with Oceans clients to ensure a seamless transition to the Navan platform.

Highly skilled in hardware assembly and configuration, electro-mechanical equipment setup, and system testing and validation. Expertise in fault finding, root cause analysis, repair, and troubleshooting. Proficient in PC configuration, firmware and software configuration, build preparation, and device onboarding, offboarding. Adept at technical documentation, quality assurance, and procedures compliance. Strong analytical problem-solving abilities complemented by team working skills, attention to detail, and a fast learning aptitude.
Multi-skilled individual offers adaptable engineering, electrical and mechanical understanding to production role. Focused and meticulous to produce components to strict tolerances. Organised with good initiative for punctual task planning and completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

An organised, hardworking and effective communicator and listener. Looking to build a career in Administration or Education. Can work to a high standard for general administration duties, within a customer service environment. Compassionate and reliable, with a willingness to learn new skills and undertake training if needed to meet the needs of the business.
Available to start work from End of July, Early August.
Able to focus well and pay attention to detail.

 Trustworthy Parts Manager with 39 years of experience in the Agricultural parts industry. Dedicated to providing outstanding customer service by leading a motivated team who work efficiently and accurately to deadlines. 

A highly motivated, ambitious, and conscientious 16-year-old with a genuine passion for the retail industry and a strong commitment to delivering exceptional customer service. Having gained retail experience from a young age, I have developed a solid foundation in customer interaction, teamwork, communication, and working effectively within fast-paced environments. These experiences have strengthened my professionalism, resilience, and ability to adapt to new challenges with confidence.
I am eager to continue expanding my knowledge and practical experience within the retail sector while making a meaningful contribution to a forward-thinking organisation. Recognised for my reliability, positive attitude, and willingness to learn, I approach every responsibility with enthusiasm, integrity, and determination. I thrive in collaborative environments, embrace constructive feedback, and am committed to maintaining the highest standards of service while continually striving for personal and professional development.

Dynamic professional with a strong foundation in communication skills, team leadership, and customer service excellence. Demonstrates a commitment to health promotion advocacy, driving initiatives that enhance community well-being. Aspires to leverage these competencies in roles that foster growth and positive impact within organisations.

Dedicated professional with extensive expertise in warehouse operations and materials handling. Proficient in materials stacking techniques, load balancing, and forklift operation, ensuring efficient and safe logistics processes. Demonstrates strong troubleshooting aptitude and equipment maintenance acumen, contributing to seamless warehouse functionality. Committed to maintaining high safety standards while optimising operational efficiency.

A highly disciplined and bold professional with exceptional leadership abilities and a proven track record in resolving issues through critical thinking. Known for kindness, empathy, compassion, and comprehension, fostering positive relationships and effective teamwork. A creative thinker and high achiever with excellent communication and listening skills, adept at managing relationships and collaborating professionally. Committed to effective time management and achieving organisational goals while maintaining a positive outlook.

Dynamic communications professional with a proven track record in driving impactful strategies and initiatives that enhance organisational success. Expertise in developing and implementing comprehensive communication plans aligned with business objectives. Recognised for a collaborative approach and adaptability in fast-paced environments, ensuring effective stakeholder engagement. Proficient in strategic planning and content development, delivering compelling narratives that resonate with diverse audiences.

Experienced HGV Class 2 Driver skilled in safe vehicle operation and load securing. Delivers goods on time while maintaining accurate delivery records and promptly reporting vehicle issues. Enhances customer satisfaction through attentive service and effective communication during deliveries.

Friendly and adaptable, equipped with strong communication and teamwork skills, paired with experience handling tasks in high-pressure environments. I possess a solid foundation in customer service and problem-solving, ensuring seamless and enjoyable experience for patrons. With extensive experience working with young children in school and sports environments, including SEND individuals, I am well versed in delivering specially tailored experiences.
I am ready to actively contribute and eager to learn as part of a team, and am dedicated to enhancing customer satisfaction and loyalty.

Offering strong organisational skills and a customer-centric approach. Knowledgeable about team leadership, conflict resolution, and maintaining high standards of store operations. Ready to use and develop communication, problem-solving, and management skills.

Dedicated professional with extensive expertise in client care and support, specialising in disability awareness and autism spectrum disorder support. Demonstrates exceptional skills in risk assessment application, infection control knowledge, and safeguarding protocols. Proven ability to manage interpersonal relationships and maintain professional boundaries while providing personal care assistance and palliative care understanding. Adept at crisis intervention strategies, health and safety compliance, and documentation expertise. Committed to enhancing client well-being through effective communication skills, resourcefulness, and initiative taking.
Compassionate Support Worker with knack for building positive relationships and creating supportive environment. Skilled in managing challenging behaviours and providing emotional support, resulting in improved client well-being and increased independence. Known for fostering trust and promoting positive atmosphere.
Offering strong interpersonal and communication skills with compassionate approach to supporting individuals. Knowledgeable about active listening, problem-solving, and providing emotional support. Ready to use and develop empathy, patience, and teamwork in Support Worker role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Motivated Supprt Worker with 2.8 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Commercially focused and relationship-driven insurance professional with extensive experience developing strategic broker partnerships, delivering profitable growth, and influencing stakeholders of all levels to achieve mutual business growth. Proven track record in driving sales performance, managing key accounts, negotiating commercial agreements, and leading strategic initiatives that improve customer outcomes and business profitability.
Recognised for building trusted relationships with brokers, senior executives, and cross-functional teams to deliver sustainable growth and market-leading distribution solutions. Strong financial and regulatory awareness as well as strong analytical skills and a data-driven approach to identifying opportunities, improving retention, and enhancing commercial performance

Organised, caring and reliable Nanny with good skills and an excellent rapport with young children. Full of enthusiasm for organising creative and educational activities.

Having completed a Master's degree from Cardiff Business School, I am actively seeking a role in management, operations, or finance. I bring strong analytical, leadership, and organisational skills, with experience in team leadership, business operations, process improvement, and organisational coordination. Proficient in Excel, Xero, and data-driven decision-making, I am eager to contribute to organisational success while continuing to develop my professional expertise.

I am an enthusiastic and reliable person with a good work ethic and an eagerness to learn. I enjoy being part of a team and despite my little experience i am eager to develop new skills while making a positive contribution to the workplace.

Compassionate and dedicated Social and Care worker professional with experience supporting vulnerable individuals, children, and elderly residents in both educational and residential care settings. Skilled in safeguarding, promoting well-being, assisting with daily living activities, and maintaining accurate care records. Demonstrates strong communication, empathy, and teamwork skills while working within multi-disciplinary environments. Committed to promoting dignity, independence, and person-centred care while supporting the well-being and safety of service users. Compassionate Social and Care Worker with experience supporting vulnerable individuals in educational and residential care settings. Delivered person-centred care, promoting dignity and independence while maintaining accurate care records. Collaborated effectively within multi-disciplinary teams to enhance the well-being and safety of service users.

 Detail-oriented and enjoy problem solving. In previous experiences I have learnt to self-motivate and how to efficiently solve problems without supervision. I work well as part of a team as well as on my own. I am able to communicate effectively in a professional and friendly manner with supervisors, colleagues and customers. I work very well under time constraints while maintaining a high quality of work. 

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