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I am an accomplished Senior Manager / Director who has lead financial / revenue reporting, compliance, billing operations, revenue assurance, system migrations, system integrations, development product ownership, delivery management, development support desk and business processes (order to cash, warehouse management, fault management and provisioning automation) with over 25+ years of experience in both retail and wholesale environments for fixed, mobile, pay TV, VOIP, and broadband services. Self-motivated with a strong work ethic, I excel at leading from the front, driving exceptional team performance, and fostering strong relationships with business sponsors and stakeholders.

𝐖𝐡𝐚𝐭 𝐈 𝐎𝐟𝐟𝐞𝐫:

𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Comprehensive knowledge in retail, business, and wholesale quote to cash, fault management, warehouse logistics, and provisioning processes. As well as compliance, reporting, and accounting operations.
𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞: In-depth understanding of revenue assurance, leakage prevention, and fraud potential across network, mediation, rating, billing, order to cash flow and cash reconciliation.
𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐋𝐢𝐚𝐢𝐬𝐨𝐧: Proven ability to influence and build relationships with executives and board members, as well as marketing, sales, customer operations, finance, network, wholesale, and IT functions
𝐃𝐞𝐚𝐝𝐥𝐢𝐧𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Skilled in meeting tight deadlines for month-end reporting, project implementations, system implementation / migrations and development bug fixes.
𝐄𝐧𝐝-𝐭𝐨-𝐄𝐧𝐝 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞: Extensive experience in managing the entire process from sales quote / order entry to cash collections and reporting, billing, interconnect, 3rd party supplier reconciliations, fault management, financial accounting duties, report definition and warehouse management
𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Proven success in managing teams of various sizes, including budget setting, recruitment, objective setting, appraisals, and KPIs.
𝐇𝐚𝐧𝐝𝐬-𝐎𝐧 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Capable of leading by example with a hands-on approach to problem-solving and team guidance.

I am a highly motivated and ambitious person seeking a Customer Service role. I have gained customer service skills from over 7 years working in Hospitality and Civil Service. I would like to learn and expand my skill set to make me as good as I can be at the job. I am always punctual and well presented, and will make a reliable and trustworthy employee. I am experienced in customer service and work well as part of a team. I am keen to learn new skills and develop a career in customer Service.

Service-focused legislative professional experienced in guiding legislative proposals through comprehensive research and analysis. Careful to analyse community needs before deciding legislative priorities. Knowledgeable about working with MPs to transform policies into legislation. Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Resourceful leader remaining calm under pressure and promoting superior time management and conflict resolution skills. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

 Convinced and convicted of the need for clear, expository and worshipful preaching of The Scriptures in and through the whole life of the local church. Convinced and convicted of the great urgency conveyed in the Great Commission - “missions exist because worship doesn't” - John Piper. Convinced and convicted of the need for the strategic planning and implementation of training pipelines for future leaders in the church. Convinced and convicted of the Biblical reality of the Body of Christ functioning together - we are each a part of the body, meaning team ministry flows naturally out of our Ecclesiology. 

Highly skilled professional with advanced expertise in data centre infrastructure, networking, systems administration, and cloud management. Demonstrates exceptional problem-solving abilities, adaptability, and communication skills. Known for meticulous attention to detail, effective time management, and strong team collaboration. Committed to delivering outstanding customer service and user support while excelling in incident reporting and surveillance monitoring. Aims to leverage extensive technical skills to drive operational excellence and innovation in a dynamic environment.

A dedicated and compassionate Health care Assistant who delivers excellent communication and task prioritization skills for effective patient care coordination. Empathetic, resilient and upholds practical team work to enhance quality of care to clients . Gained experience in assisting clients with day to day tasks, and offer emotional support. Enthusiastic with health care and look forward to take up a permanent role to contribute positively. A well organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Posses a strong interest in Nursing and yearn for an opportunity to grow within the role to upgrade and contribute to the growth of the organization.

An energetic employee with robust communication and organizational skills, I actively seek solutions to problems and apply my extensive analytical knowledge. I have a strong background in Account Management within the Cybersecurity industry, evidenced by multiple promotions at Sophos and the honor of receiving the Internal CAM of the Year FY19 award. Following the birth of my youngest daughter, I opted to step back from sales and have since been employed as a Client Services Administrator, contributing to a corporate wellbeing team for Nuffield Health at Microsoft Reading.

I am an enthusiastic Learning Support Officer (Level 3) with 22 years of experience working with children aged 0–8 years. I am passionate about promoting learning through play and supporting positive child development. I work diligently to ensure child safeguarding in a secure and happy environment. I am hardworking, kind, punctual, and possess excellent time management skills. I am team-focused and strive to be a positive role model for both children and colleagues.

Detail-oriented Data Analyst with 3 years of experience in analyzing complex datasets, interpreting results, and providing actionable insights to drive business decisions. Proficient in statistical analysis, data visualization, and programming languages such as Python and SQL. Skilled in identifying trends, patterns, and correlations to optimize processes and enhance organizational efficiency.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Dedicated And highly effective in undertaking administrative and programe management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Compassionate and hardworking student seeking career in teaching. Passionate about helping students grow and learn. Applies education and personal talents to accurately support teaching staff and take on new challenges.

SUPPORT WORKER
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 3 years of experience building community and developing social skills through incremental therapeutic techniques. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines. Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation.
CLEANER
Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team. Cleaner adaptable to different building environments and project demands. Methodical about following correct procedures and completing deep cleaning. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
DRIVER
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Reliable, safety-conscious, alert individual. Communicates politely and delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes.

Compassionate and empathetic Neuropsychology graduate seeking an Assistant Psychologist position to utilize theoretical knowledge and practical skills in a clinical setting. Possesses detailed understanding of psychological issues impacting patients health and wellbeing. Committed to providing compassionate support to patients while assisting in psychological assessments and treatment plans.

Driven retail professional with good sales abilities, customer service-oriented nature and efficient practice to resolving customer problems. Able to sell all beauty and cosmetic products while adapting to new industry trends and changing customer desires. Seek to bring abilities to the new position with room for career growth.

Experienced in handling customer queries with friendly and professional approach. Thrive in fast-paced environments, ensuring customer satisfaction through clear communication and problem-solving. Excel in building rapport and resolving issues efficiently.

Graduate Civil Engineer seeking to launch career with company offering professional development opportunities. Adaptable and flexible team player with strong time management and organisational skills. Quick learner and confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements.

Talented financial leader well-versed in accounting principles. Accomplished in working with executive leaders to develop business, financial and growth strategies. Proven leadership and successful in leading teams in achieving financial goals, motivated and possesses an attitude of one continuously wanting to learn and expand my knowledge base. I completed my articles with PwC and have worked for 3 of the Big 4 firms and possess strong technical knowledge on IFRS, UK GAAP, US GAAP compliance. Having successfully completing the SAICA ITC and APC examinations (qualifying exams) on first attempt, I bring over 10 years of commercial experience derived from working with organisations in the Telecommunications, Entertainment, Financial services and Technology industries.
Profile Summary
I recently completed a 6-month contract as a Technical Accountant for Trustquay Limited. My experiences include:
• Accounting and Advisory (Technical Accountant) – I’ve been involved in preparation of judgement papers for complex issues, implementation and application of IFRS standards, ESG Reporting, Merger and Acquisitions including being involved in PPA exercises and balance sheet fair valuing of assets in order to ensure correct fair valuing of assets and liabilities and that the standards are applied in accordance with the relevant regulatory requirements.

I have performed a review of the month end balance sheets prepared by the Financial Controller, worked with global tax advisers to ensure tax compliance for all subsidiaries, supported and managed Group and subsidiary audits, prepared the Group consolidated and individual statutory financial statements for 14 entities in the Group as well as working with CFO on entity rationalisation and group restructuring.

• IPO listing (including Acquisitions and carve-outs), Bond issuances Listing and historical financial statements preparation – I have worked on numerous successful listings in including an E-commerce client, online food delivery company, digital consumer intelligence company, oil and gas etc, having worked directly with the Finance Directors, bankers, lawyers, management specialists and other stakeholders in order to deliver successful dual listings in the UK and US. I also worked with a lot of companies assisting them with the preparation or review of interim and year end group and statutory consolidated financial statements in order to ensure that they compliance with the relevant regulatory requirements.

• SOX Process and Controls implementation – I have performed various SOX implementation projects which included assisting clients to improve their understanding and documentation of controls and business processes from small, medium to large organisation in the following cycles – procure to pay, order to cash, accounting to reporting, treasury, revenue and billing, human resources, fixed assets cycle and payroll.

These projects usually involve the providing assurance to an organisation regarding best practises on governance and compliance to organisational processes and procedures in order to understand how governance, risk, and compliance processes impact on the business, designing controls, creating flowcharts, implementing controls etc.

• Statutory audits – I have been involved from planning to reporting of a large volume of audit and accounting work and I am well-versed in the relevant accounting codification pertaining to issues faced in these circumstances.

 Energetic and driven team player committed to assisting smooth running research projects. Works hard to review various sources to gather relevant information. Skilled at summarising data, results and implications in clear and detailed reports. 

Transitioning from real estate and construction to Data Science and Analytics with a blend of industry knowledge and analytical skills. Expertise in harnessing data to inform strategic decisions, optimise operations, and drive growth. Highly motivated and detailed-oriented candidate passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization.

Dedicated team member experienced in fast-paced environments with a strong focus on efficiency and accuracy. Maintains high standards of cleanliness and organization while supporting team operations. Quick learner with a commitment to punctuality and discipline. Seeking Back of House role at Nando’s to contribute to a dynamic team.

Focused Senior HLTA/ Teacher of ASDAN possesses strong knowledge of SEN requirements and protocols. Monitors IEP adherence and works with individual students to address challenges and offer academic support and is skilled in holding Annual Reviews. Skilled in behaviour management, grounding techniques and healthy coping mechanisms. Emerging educator eager to apply academic training to hands-on instruction role. Supports student needs with strong assessment and lesson-planning skills. Possesses strong active listening skills and engages well with students to support trusting rapport. Skilled Secondary School Teacher with proven ability to improve student learning through tailored reading, writing and study skills and started as a Caring Primary School Teacher skilled in working with diverse student classrooms. I teach ASDAN which is a lifeskills programme for SEN students in Preparing for Adulthood, My Independence and Lifeskills Challenge.

 Resourceful employee with outstanding knowledge in developing and maintaining a healthy customer pipeline. Diverse skill set and proven track record of success, poised to make a valuable contribution to any organization. Skilled in building and nurturing strong customer relationships, resulting in high retention rates. Adept at analyzing customer data and trends to identify growth opportunities. Excellent organizational and time management abilities, streamlining workflows and enhancing productivity. Proficient in administrative software and tools, implementing process improvements. Exceptional communication skills, delivering exceptional customer service experiences. Proven track record of resolving customer pain points and enhancing loyalty. Eager to leverage expertise to help develop and maintain a healthy customer pipeline, optimize administrative processes, and elevate the overall customer experience. 

Experienced Fund Analyst in Investment Banking with 5 years of expertise in Fund Accounting and Administration. Proficient in various financial instruments including Capital Markets, Derivatives, and Reconciliation. Experienced in handling complex investment scenarios with clients from the USA, Luxembourg, and the UK. Completed Master's in Investment Management from Swansea University, providing a comprehensive grasp of investment theories, portfolio management strategies, and financial markets.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated and versatile professional with a comprehensive understanding of both Ayurvedic medicine and medical microbiology, complemented by a fervent passion for emergency medical care as a paramedic. Possessing a Bachelor's honors degree in Ayurvedic medicine and Masters in Medical Microbiology, I bring a deep-rooted knowledge of Anatomy, Physiology, Emergency Medicine, and holistic healthcare practices to the table. Additionally, my background in medical microbiology equips me with a thorough understanding of infectious diseases, immunology, and laboratory diagnostics.
My career aspirations converge with a fervent interest in emergency medical response, where I thrive in high-pressure environments and excel in making split-second decisions to provide life-saving care. My commitment to continuous learning and professional development ensures that I stay abreast of the latest advancements in both conventional and alternative medicine, enhancing my ability to deliver optimal patient outcomes.
With strong communication skills, a compassionate demeanor, and a natural inclination towards teamwork, I am poised to make a meaningful contribution to the field of emergency medicine as a paramedic. My unique blend of expertise allows me to approach patient care holistically while integrating evidence-based practices with traditional wisdom. Passionate about serving the community and driven by a desire to make a tangible difference in people's lives during critical moments, I am eager to leverage my diverse skill set to excel in the dynamic and challenging realm of emergency medical services.

Experienced professional with over 2 years of diverse expertise in marketing, administration, sales, and operations across construction, hospitality, and event management sectors. Proven track record in crafting and implementing data-informed marketing strategies, coupled with adeptness in administrative duties, sales tactics, and operational oversight. Proficient in brand management, customer engagement, and leveraging market insights to drive strategic decisions. Committed to ongoing learning and dedicated to achieving tangible results across business functions.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Organised and dependable of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Organised and dependable clinical technician with 10 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Experienced in stock control and ordering.

Works well as part of a team and individually.

Worked in a medical background all my adult life so used to dealing with patients and the general public.



 I am a passionate and driven graduate student currently pursuing my Master of Science (MSc) in Digital Finance at Loughborough University London. With a keen interest in the ever-evolving world of finance and technology, I am committed to enhancing my skills and knowledge in this dynamic field. Currently on the lookout for challenging opportunities to apply and further develop my expertise in digital finance. Whether it's fintech, financial analysis, or blockchain technology, I am eager to contribute my fresh perspective and dedication to innovative projects. In addition to my academic pursuits, I had the privilege of serving as the 1st Chairperson for Sports at Loughborough University London & Institute Representative for Digital Technologies. Leading this, has honed my leadership, teamwork, and organizational skills, as well as my ability to manage diverse projects successfully. I'm excited about the journey ahead, both in the world of digital finance and through my continued involvement in sports and community engagement. 

HR Operations & Generalist professional with 3+ years of experience across HRSS, HR Operations, and Generalist support. Strong expertise in employee lifecycle management, HRIS (Oracle HCM, ADP), payroll inputs, compliance, and HR reporting. Proven ability to manage audits, SOP documentation, and stakeholder coordination across India and North America. Currently pursuing an MBA in Human Resources.

Dedicated professional with extensive qualifications in MIST and BOSIET, specialising in confined space and rescue operations. Demonstrates exceptional skills in ultra-high pressure water jetting, risk assessment, and process improvement. Known for being calm under pressure, with strong problem-solving abilities and effective communication skills. Proven leadership in team building and quality assurance, ensuring high standards are consistently met. A flexible team player committed to continuous improvement and excellence in all endeavors.
Dependable professional with strong sense of responsibility and commitment to maintaining clean and safe environments. Demonstrates excellent attention to detail and strong problem-solving skills, particularly in managing cleaning tasks and ensuring hygiene standards.

 Hardworking, determined, and enthusiastic individual. I was employee of the year at my last waitressing job for the positive customer service that I provided, and I will ensure to provide the same positive experience for customers in Primark. I am always ready to meet new challenges and push through with the mindset that I can achieve anything I put my mind to. However, I'm also aware of my flaws; and I am not afraid to ask for help or advice when necessary - to ensure the best quality of work. 

 Undergraduate with proven leadership in executive decision-making, fundraising, and budget management. Successfully operated a self-employed business, demonstrating strong commercial acumen through effective revenue generation and client relationship management. Developed exceptional interpersonal skills in high-pressure environments, consistently delivering results while managing multiple commitments. 

A result-oriented, self-motivated entrepreneur and team contributor with extensive management and marketing experience and proven ability in the areas of strategic planning, business development, competitive analysis, and market research.

A highly organised and reliable professional known for honesty, discretion, and maintaining confidentiality. Demonstrates strong leadership and problem-solving abilities, with a passion for multitasking and hyper-fixation due to ADHD. Proficient in Microsoft Word, PowerPoint, and Excel, with excellent communication skills and a proven track record as a team player. Committed to leveraging these skills to drive success in future roles.

   Focused Purchase Ledger Clerk with knack for maintaining accurate financial records and streamlining payment processes. Improved vendor relationships by ensuring timely payments and resolving invoice discrepancies quickly. 

A compentent individual with years of experience within different customer facing roles. Detailed oriented, adaptable and looking for a new role to throw myself into providing excellent customer service.

Dedicated healthcare professional with expertise in person-centred care and comprehensive patient support. Skilled in manual handling, mobility support, and maintaining patient dignity, with a strong focus on end-of-life care sensitivity and dementia care. Demonstrates excellent communication and interpersonal skills, effectively handling distressed patients while preserving their personal hygiene. A team player committed to collaborative care, adaptable to changing needs, and maintaining calm under pressure. Aspires to enhance patient well-being through compassionate and attentive service.

  Problem-solving professional demonstrates excellent financial reporting and deadline management skills. Skilled at handling sensitive conversations with tact and diplomacy. Produces official reports and complies with formal regulations.    Confident Debt Collector with excellent work ethic offers skills in billing, chasing and collection. Calm and professional under pressure to achieve positive outcomes. Excellent written and verbal communication skills for productive debtor relations. Effective Recruitment Manager with knowledge of customising recruitment strategies to meet different needs. Proficient in measuring success, documenting actions and reporting on progress in closing workforce gaps with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company recruitment needs and meeting business objectives.  

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