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BSc (Hons) Social Work student at Birmingham City University, pursuing a 2:1 honours degree. Four years of frontline experience in statutory adult services, educational settings, residential care, and NHS hospitals. Expertise in triage screening, safeguarding, risk assessment, and multi-agency collaboration. Dedicated to strengths-based, anti-oppressive, and ethical practice, ready for ASYE-level roles.

Dedicated professional with strengths in customer care and compassion. Delivers exceptional service through attentive interactions and effective communication. Committed to creating positive experiences in all customer-facing roles. Hardworking professional with focus on ensuring safety and order at public events. Skilled in crowd management, emergency response, and maintaining clear communication with team members and event organisers. Reliable and calm under pressure, ensuring smooth and secure event operations.

Proven ability to handle customer inquiries, resolve conflicts and Skilled in teamwork, communication, and creating positive customer experiences. Currently pursuing a degree in Law at the University of Westminster, with a strong academic background in Business, Criminology, and Law. Fluent in English and Persian (Farsi, Dari).

 A highly adaptable and committed Senior Software Engineer and Analyst with 27+ years' experience designing and delivering reliable, high-quality software solutions in Progress/OpenEdge and related technologies. Skilled in client facing roles, business, process and problem analysis, deep analysis of complex problems, building robust integrations, and collaborating across departments to align technical solutions with business needs. Recognised for delivering on time, mentoring peers, and improving development practices. 

Efficient Retail Assistant, with a good attitude, customer engagement skills, and knowledge with most POS systems. Greets customers, answers questions about products, and will go out of their way to help you find what you are looking for. Keeps spaces clean, tidy and organised. Good with facing, organizing, and stocking shelves to keep products available and fresh. Hard working and eager to learn. Asks questions and inquires about how to more effectively do their job. Is willing to step up when hours need to be covered.

Dedicated professional with a strong foundation in communication skills, takes a proactive approach, and has excellent time management skills. Demonstrates adherence to industry regulations and professional reliability. Personable and driven with talent for building strong customer relationships and excellent problem solving skills. Committed to further developing these competencies to achieve career growth and contribute effectively to organisational success.

Dynamic climate, resilience, and environmental professional with over two years of experience in disaster risk reduction (DRR), climate adaptation, and nature-based solutions (NbS). Strong background in community-based risk assessment, environmental management, and stakeholder engagement within humanitarian and international frameworks.

Experienced in applying geospatial and analytical tools, including ArcGIS, QGIS, Google Earth Engine, R and Python, to support climate risk assessments, environmental analysis, and data-driven decision-making.

Demonstrated success in collaborating with NGOs, UN agencies, and local authorities to deliver resilience-focused projects. Seeking to contribute to climate resilience, sustainability, or environmental policy roles within the UK.

 With over 20 years of experience as a Sous Chef in busy, high-pressure kitchens, I take pride in producing consistently high standards of food and helping kitchens run smoothly during demanding services. I am a hands-on, reliable chef with leadership skills, experienced in supporting kitchen teams, maintaining excellent food safety and hygiene standards, stock control, menu input, and mentoring junior staff.    I learn quickly, adapt well to new environments, and am always keen to expand my knowledge and develop further within a professional kitchen. With a strong attention to detail and the ability to remain calm under pressure, I am committed to maintaining high standards of quality and consistency in every aspect of service.    I am now seeking a role that offers a better work-life balance while allowing me to continue contributing my experience, strong work ethic, and passion for hospitality as part of a professional kitchen team. 

I am a success-driven professional with a strong foundation in leadership, teamwork, and customer service. I aim to demonstrate exceptional communication skills and the ability to work under pressure, ensuring operational excellence in retail commerce and sales environments. Proven track record of effective team management and problem-solving, complemented by a commitment to hard work and dedication. Eager to leverage fast learning abilities and time management skills to drive organisational success.

Results-driven professional with experience in education, finance administration, and logistics. Expertise in classroom management and lesson planning, alongside strong capabilities in accounts management and budget support. Experience in customer relationship management and ensuring timely deliveries. Seeking to utilise diverse skills in a role that promotes growth and contributes to organisational success.

Dedicated professional with expertise in Individual Education Plans (IEPs), SEND & in-class support, and inclusive learning practices. Skilled in behaviour and de-escalation strategies, sensory-friendly classroom adaptations, and emotional and mental-health support. Proven ability to develop social skills, ensure child protection & safeguarding compliance, and maintain effective classroom organisation. Collaborates effectively with teachers and external agencies using adaptable teaching methods and a positive, nurturing approach.

 Offering strong teamwork, time management, and problem-solving skills, with hands-on experience in fast-paced environments. Knowledgeable about maintaining quality standards and adhering to safety protocols. Ready to use and develop communication, attention to detail, and adaptability in production, repair and coaching role. 

Detail-oriented professional with expertise in electrical and electronic systems maintenance, fault diagnosis, and technical troubleshooting. Demonstrates strong proficiency in health and safety compliance, risk assessment, and patient-centred care, ensuring optimal outcomes in technical environments. Skilled in medical equipment awareness, technical reporting, and team collaboration, with advanced knowledge of Microsoft Office and IT systems. Committed to delivering high standards of safety and efficiency while contributing to organisational goals through effective communication and problem-solving.

Reliable and highly organised professional seeking a career change into the rail industry as a Trainee Train Driver. Experienced working in demanding environments where safety, concentration, communication and professionalism are essential. Proven ability to remain calm under pressure, follow strict procedures accurately and take responsibility for the wellbeing and safety of others. Strong record of punctuality, accountability and independent working, with a commitment to learning and maintaining high operational standards.

Experienced Culinary Professional skilled in kitchen operations, food preparation, team supervision, and inventory management across UK, UAE, and Philippines. Demonstrates strong leadership in upholding food quality, hygiene, and customer service standards. Thrives in fast-paced environments, delivering exceptional results.

Highly motivated professional with a logical, curious mindset and a strong foundation in Data Science and Finance. Proven experience handling complex financial datasets within institutions like Lloyds Banking Group/Diligenta. Possesses a genuine interest in leveraging data analytics and coding to solve real business challenges, improve services, and support better decision-making. Exceptionally organised and fully equipped to balance demanding full-time work with the BSc Data Science Graduate Apprenticeship academic schedule.

 Dedicated and enthusiastic Sport and Exercise Science student with a strong background in education, childcare, research, and competitive athletics. As a national-level endurance runner, I have developed resilience, discipline, and excellent time-management skills through balancing elite sport alongside academic and professional commitments. My experiences as a nanny, teaching assistant, and through teacher training have strengthened my communication, adaptability, and ability to build positive relationships with children, families, and colleagues. I am passionate about wellbeing, personal development, and creating supportive environments for young people. Alongside my academic work, including a First-Class dissertation focused on athlete transitions and support systems, I have also developed creativity and initiative through entrepreneurship, content creation, and performance experience. 

Professional with over 15 years in the kitchen industry. Expertise in both German and domestic kitchen suppliers leads to consistently exceeding sales targets through strong product knowledge and unparalleled customer service. Experience in both account management and high-end design/installation management enables tailored solutions that foster trust and confidence among clients. Committed to enhancing account performance by providing expert guidance and staying ahead of industry trends, driving long-term successful relationships.

Motivated and adaptable professional with over three years of experience in customer service, teamwork, and fast-paced working environments. Skilled in communication, problem-solving, organisation, and building positive customer relationships while maintaining high standards of service. Quick to learn, reliable, and eager to contribute positively across retail, administrative, remote, and customer-focused roles.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

I am a skilled Teacher with a background in improving student performance. Focused on working with students, parents, colleagues and administrators alike to teach and motivate students.
I am an organised Secretary Assistant adept at streamlining office operations and improving team productivity. Skilled in managing schedules, coordinating meetings, and handling confidential information with discretion. Contributed to a smoother workflow by implementing a new filing system and enhancing communication between departments.

Dedicated Registered Nurse providing holistic care in high-dependency settings. Monitors vital signs and conducts thorough patient assessments, ensuring safety and well-being. Collaborates with multidisciplinary teams to create discharge plans and implement falls prevention strategies. Engages with patients and families to build supportive relationships and documents patient progress to maintain high care standards.

Quality Assurance Specialist with extensive expertise in quality auditing, QA methodologies, and risk assessment. Demonstrates strong decision-making capabilities and a commitment to food safety laws and hygiene standards. Proficient in Microsoft Word and Excel, with a keen focus on quality consciousness and customer orientation. Dedicated to ensuring compliance with food safety regulations and enhancing overall product quality.

Resourceful online seller with over a decade of experience in trading knitting and sewing machines. Specialises in customer relationship management, equipment maintenance, and international shipping logistics. Diagnoses and repairs electrical components, ensuring product longevity. Focused on optimising equipment performance while pursuing global business expansion.

Self-motivated individual with a diverse background in customer-facing roles. Delivered exceptional customer service by resolving queries and supporting sales initiatives. Emphasised teamwork and collaboration to enhance customer experiences and drive business success.
Experienced Customer Assistant with a strong background in retail and logistics, currently contributing to Tesco Extra in Middleton. Demonstrates excellent communication and customer service skills, effectively collaborating with colleagues to enhance in-store promotions and ensure optimal product availability. Proven ability to work efficiently under pressure, meeting deadlines while maintaining high standards of organisation and accuracy. Previous roles at Tesco Distribution Centre, Yodel, Primark, and Your Fast Move LTD have honed skills in stock management, order processing, and administrative support. Proficient in IT skills including Microsoft Office, with a keen eye for data analysis and evaluation. Career goal: To leverage extensive retail experience and cooperative skills towards a managerial position within the industry.

Motivated professional with a degree in International Relations from Nottingham Trent University. Experienced in adapting to new environments and effectively communicating with diverse groups. Qualified grassroots football referee, demonstrating strong conflict resolution and composure under pressure. Seeking a long-term role that fosters personal and professional growth.

 I am qualified Plumber I have a Diploma in Multi Skills in Construction and I am BICS qualified in cleaning. I hold other certificates relating to my field, including First Aid. I have over 20 years of experience working as a manager and handy person on a council estate. This role involved maintenance work on tower blocks, flats, and houses. I also managed six caretakers and two cleaners. Additionally, I have completed a course in Locksmith Skills. My skills base is varied, and I enjoy the application of it in my work.  Safety-focused Facilities Manager with experience meeting quality, compliance and commercial criteria. Maintained accurate, up-to-date records and contracts for reliable reference. Forged positive relationships with tenants through exceptional service standards, consistently meeting operational needs. 

Experienced leader with a strong track record in managing teams and optimising operational processes. Proven ability
to maintain high-quality standards and ensure safety compliance. Committed to fostering a collaborative work
environment and enhancing productivity.

Dedicated Waiter known for delivering exceptional dining experiences through attentive service and clear communication. Resolved customer issues swiftly, fostering satisfaction and repeat business while collaborating effectively with team members for successful event execution. Demonstrated adaptability and patience under pressure, optimising service delivery and maintaining high standards in diverse environments.

Highly organised operations and event delivery professional with 9+ years’ experience coordinating complex sailing programmes, events, logistics and stakeholder operations within high-performance sport.
Experienced in delivering national and international sailing events, managing athlete and coach support, travel logistics, supplier coordination, budget administration and operational planning in fast-paced environments.
Calm under pressure and solutions-focused, with a proactive approach to improving processes, building efficient systems and delivering high standards across multiple workstreams. Passionate about athlete development and high-performance sport, with a strong understanding of sailing operations and working within a team.


  Motivated Electrician who completes projects on time and uses professional level skill and trade knowledge to demonstrate superior performance on job sites.
  Experienced electrician with 20+ years experience. Licensed and certified, Committed to providing accurate and quality work within agreed timeframes. Adept at completing projects on time using professional-level skill and trade knowledge to demonstrate superior performance on job sites.
  Hard-working Electrician with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
  


Marketing professional with experience in digital marketing and audience engagement. Proficient in managing multi-channel campaigns across Google, Meta, and Chinese social media platforms. Strong analytical and communication skills are complemented by a background in public health, enabling effective cross-cultural stakeholder engagement.

Motivated and technically skilled IT Support Specialist and Full Stack Developer with experience providing IT support, managing IT operations, and developing software solutions across multiple organisations. Experienced in troubleshooting hardware and software issues, supporting Microsoft environments, configuring systems, and delivering excellent technical support to users. Strong knowledge of Microsoft technologies, Windows systems, networking, and business applications, with a proactive and problem-solving mindset. Seeking to contribute technical expertise and customer-focused support as an IT Operations Support Analyst.

I am currently employed as a Catering Assistant in a primary school in Carmondean and would like to move into a clerical role within a school.
Prior to becoming a full-time mum in 2009, I gained extensive administrative experience over 25 years. During this time, I became experienced in prioritising workloads, working under pressure as part of a team and maintaining a professional and efficient approach in busy working environments.
While living in the UAE, I volunteered for approximately five years as a Residents’ Children’s Events Coordinator. This role involved organising activities and events for children of all backgrounds and communicating closely with their parents. I built great relationships within the community while strengthening my communication skills, organisation and problem-solving abilities. In addition, this opportunity improved my confidence in working with children and adults.
Whilst living in Saudi Arabia, I worked successfully as a step aerobics instructor for around four years. I also organised a large compound-wide sports fun day, which required planning, coordination and good communication skills to ensure the event ran smoothly. This was a huge success and was enjoyed by all involved.
My current role within the school has allowed me to gain valuable insight into the day-to-day running of a busy school setting. I understand the importance of safeguarding, confidentiality, reliability and maintaining good relationships with staff and pupils.
During the past four years in my current role, I have maintained an excellent attendance record and have never taken a day off sick, which demonstrates my commitment, reliability and strong work ethic.
I am now looking to return to an administrative role where I can combine my previous administrative experience with the knowledge and understanding I have gained while working within a school environment. I am enthusiastic, dependable, adaptable and confident in my ability to make a positive contribution to the school office team.
I am confident using general office systems and administrative processes and am keen to further develop my skills within a school office environment.

Results-oriented Director with expertise in managing operations in fast-paced environments. Drives customer satisfaction through effective conflict resolution and service delivery. Implements policies to streamline processes and enhance operational efficiency. Experienced in leading teams to achieve strategic objectives, with strong skills in project management and stakeholder engagement.

Results-driven sales and revenue management professional with expertise in customer service excellence. Demonstrates strong communication, critical thinking, and problem-solving abilities. Proven track record in staff training, KPI achievement, and meeting financial targets. Proficient in Microsoft Office and Google Drive, employing a methodical approach to task management and complaint resolution.

Dedicated professional with extensive knowledge in deep cleaning and hygiene standards, demonstrating exceptional time management efficiency and flexibility with shifts. Known for politeness, courtesy, and respectful guest relations, ensuring a high standard of workplace safety. Proven expertise in bed making and maintaining excellent hygiene in fast-paced environments, coupled with a reliable work ethic and patience in handling tasks. Career goal includes advancing within the hospitality industry while continually enhancing skills and contributing to team success.
Experienced Hotel Cleaner with knack for maintaining spotless and welcoming environments. Known for enhancing guest satisfaction through thorough cleaning routines and attention to detail. Contributed to improved cleanliness ratings and positive guest feedback in previous roles.

I am a motivated, reliable, and hard-working individual currently on a gap year, available for full-time employment for the next 12 months, before returning to further education. I have a strong academic background, including Mathematics, Computer Science, and Economics, plus practical experience gained at Curtiss Wright - a leading aerospace engineering manufacturer. There, I designed and built a functional alarm clock using coding and 3D printing, developing excellent problem-solving, technical, teamwork, and communication skills in a professional environment. I am organised, quick to learn new tasks or systems, and committed to high standards. I bring a positive attitude, punctuality, and a strong work skills, and I am eager to contribute fully to a team and gain valuable real-world experience during my year out.

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