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I have a background as an emergency planning and resilience professional with a strong background in incident management, emergency response, and business continuity. My experience spans policing, Local Resilience Forums (LRFs), and local government, where I have contributed to strengthening preparedness for a wide range of major incidents.
At my current position with Applied Resilience I lead on several key workstreams, including the Surrey-wide power resilience strategy. I chair the LRF Power Outage Sub-Group and continues to drive the development of multi-agency preparedness plans for prolonged power disruption.
I support multiple councils with business continuity planning, training delivery, risk planning, and operational debriefs. I have played a leading role in designing and facilitating multi-agency exercises and regularly deliver a number of training courses.
With a clear understanding of local authority operations I ensure that councils are equipped with the tools and capability to respond effectively to complex incidents and maintain continuity of essential services.

Passionate and dedicated teacher with more than 16 years expertise in Creative Media (Photography, Graphic Design and Animation) and special-needs student support. Proven ability in teaching innovation, lesson planning, and learner assessment. Skilled in differentiated instruction, behavioural interventions, and promoting a positive atmosphere. Committed to motivating students through interactive teaching methods and effective time management. Career goal: to further enhance student engagement and achievement through innovative educational practices.
Spent 14 years teaching 16-25 year olds Entry 3, Level 1 and Level 2 with additional needs in college and spent 2 years teaching in a private SEN school ranging from year 7 to year 11.

Dynamic professional with advanced proficiency in English and Romanian, complemented by beginner-level French skills. Demonstrates an engaging leadership style and expertise in staff education, training, and schedule management. Skilled in inventory control, complaint resolution, account management, order processing, invoicing and billing. Proficient in documenting patient information and utilising Microsoft Office for data entry tasks. Experienced in infection prevention and control, instrument control, IRIS HR systems, talent data analysis, written correspondence, change management, payroll control, salary review, resource allocation, recruitment and performance management. Committed to driving organisational success through effective resource allocation and strategic change management.

Hands on industry experience in Mixed Signal Circuit and PCB design plus academic experience in Neural Networks and machine learning as part of my Individual Project.
Aiming to work on leading edge technology withing a forward

recently graduated from Birmingham City University with First Class Honours in Accounting and Finance. During my studies, I built a solid understanding of financial reporting and management accounting, and I’ve developed a strong attention to detail. I’ve also completed a certification in Xero accounting software, giving me hands-on experience with cloud-based accounting systems.
While I haven’t yet worked in the field professionally, I’m a quick learner and always keen to develop my skills further. If there’s something I don’t fully understand, I’m more than willing to spend my own time learning and improving until I do. I'm really motivated to take what I’ve learned and start applying it in a real-world setting.
If I’m not successful in reaching the next stage, I’d genuinely appreciate any feedback you can offer on how I can improve going forward. Thanks very much for considering my application.

 I have always wanted to care for people. It has been my dream since I was young. I grew up caring for my nan, right up until the end of her life. Any support I can give to someone, I'll always do my best. I go to extreme lengths to help those in need. My family say it's in my nature, and that i was born to care for people. To be given this opportunity means everything to me. I've regularly taken my elderly friends blood pressure, heart rate, temperature and basic first aid- i'm also looking into a first aid course along side. 

Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.

Accomplished professional with extensive expertise in operational delivery, building and maintaining senior operational and political relations, crisis management, leadership excellence and safeguarding. Committed to leveraging skills to drive organisational success and uphold the highest standards of corporate and personal values.

 Compassionate Haemodialysis Nurse with background in patient care and medical support, combined with strong interpersonal and observational skills. Excellent at managing patient treatment plans and collaborating with healthcare teams. Committed to improving patient outcomes and enhancing quality of care in haemodialysis unit. 

 I am a diligent and conscientious student with a deep passion for learning and a clear vision for my future. Known for my professionalism, resilience, and intellectual curiosity, I consistently strive for academic excellence and personal growth. My strong academic track record reflects not only my capabilities but also my determination to achieve my ambition of becoming a solicitor. 

 Highly organised and assertive with a strong background in customer service and team leadership. Demonstrates excellent communication skills and initiative, effectively leading teams to achieve goals. Proficient in data analysis, contributing to informed decision-making processes. A dedicated team player committed to enhancing organisational success through strategic problem-solving and collaboration. 

Reliable, detail-oriented, and dedicated cleaner with over 5 years of experience providing exceptional cleaning services in various settings. Adept at maintaining cleanliness, hygiene standards, and organization, ensuring a spotless and safe environment. Proven ability to handle a range of cleaning tasks, always prioritizing customer satisfaction and quality service. Consistently meets client needs and exceeds expectations by expertly handling residential and commercial cleaning needs. Offers attention to detail and great time management abilities.

Experienced hospitality professional with a strong background in front office operations, guest services, and reservations. Proven ability to deliver high-quality customer service in fast-paced, international hotel environments. Skilled in problem-solving, multitasking, and maintaining guest satisfaction. Adaptable, detail-oriented, and passionate about creating memorable guest experiences. Currently enhancing skills in a multilingual setting in Germany, with conversational German (A2) and fluent English.

Highly motivated and adaptable medical graduate with six years of academic and clinical experience. Skilled in diagnosing and managing a wide range of conditions, with hands-on expertise in clinical procedures.
Dedicated to delivering compassionate, patient-centered care while collaborating effectively within multidisciplinary teams.
Committed to continuous professional development and eager to contribute to the NHS's excellence in patient care while enhancing both clinical and non-clinical skills.

As an existing WorkNest employee, I am particularly interested in pursuing this role of Client Manager as I enjoy building and maintaining strong client relationships. While my current role isn’t target-driven or commission-based, I find the prospect of working in a performance-focused environment both exciting and motivating. I’m naturally driven and goal-oriented and I’m confident that the added structure of targets and incentives would further fuel my enthusiasm, focus, and ambition to succeed.

In my current role of Key Account support, I find it rewarding to be a trusted point of contact for any queries or issues and seeing them through to a suitable resolution. Issues raised can often be somewhat complex, due to the nature of the Key Accounts being primarily larger in terms of number of staff and/or sites. I ensure clients feel heard and supported, whilst working quickly with other teams to investigate and resolve the root cause of the problem. By maintaining clear communication and managing expectations throughout the process, I’ve been able to turn challenging situations into strengthened client relationships.

As well as resolving any system-related issues, other key parts of my current role include: answering often a high volume of inbound calls; carrying out welcome calls to new clients (outlining what will be involved in their service and capturing their onboarding requirements); training clients onto our systems; liaising with consultants and the Health and Safety Bookings team to ensure due visit reports are accurate, so that contracted visits are delivered on time. Due to the varied nature of my role, I am capable of organising and prioritising my workload and understand that these priorities can shift based on volume and urgent requests.

I have had direct involvement with renewing HR LAW clients back in 2022; a role myself, Mike and Claire stepped into to assist the LAW team during some staff capacity challenges. This involved initiating renewal discussions with the client, creating a proposal with fees that were attractive for both the client and our business and producing service agreements when the clients confirmed they were happy to proceed. As a result, I achieved a 75% renewal rate across the clients assigned to me. Through my discussions with Harry relating to the pricing parameters and my experience in providing fees to clients, I felt confident in justifying our pricing structure, which has significantly enhanced my commercial awareness.

I also have experience in both upselling and cross-selling products to our existing clients, by identifying opportunities that align with their needs and goals. Through regular communication and understanding of the services we offer, I have been able to recommend relevant products, such as Fire Risk Assessments, Legionella and Asbestos Surverys and LearningNest, which have contributed to increased revenue and long-term client engagement. In FY24/25, I ranked among the top performers in my team for lead conversion rate and successfully generated £75,789.05 in TCV from my closed-won Stronger Together leads.

My English degree has provided me with strong literacy, communication and problem-solving skills that are highly valuable to a Client Management role. It has developed my ability to analyse information critically, communicate clearly and tailor emails to different audiences. This has allowed me to respond to current challenges in my role with clarity and confidence, whilst maintaining strong, solution-focused relationships.

The rapport with WorkNest’s clients and colleagues over the past 7 years and experience I have gained from my current role and the has equipped me with the ability to anticipate client expectations, manage multiple priorities and foster long-term relationships – making me well-prepared to contribute to a team focused on client success and retention.

Highly motivated Class 1 HGV driver with a valid C+E license and Driver CPC certification. Demonstrates strong knowledge of vehicle operation, route planning, and compliance with road safety regulations. Proven ability to handle long and short-haul deliveries efficiently while maintaining excellent customer service. Committed to punctuality, professionalism, and continuous improvement to contribute effectively to any logistics or haulage team.

A diligent and hardworking student nurse, due to qualify in September. Simultaneously, i have been a care support worker for 7 years, working within Eastbourne District Hospital in a variety of acute settings. Prior to working in the hospital, I worked in the community, within patients homes and nursing homes. As a care support worker, i regularly work in different areas. For example in the respiratory department, patients require specialist equipment, such as nebulisation, oxygen and continuous positive airway pressure (CPAP). I have enjoyed a variety of placements during my time as a student at Brighton University. My placements allowed me the scope to perform many clinical skills safely and effectively. These include but are not limited to: wound care, NG insertion, ECG interpretation, venipuncture, cannulation, catheter care, medicines management and documenting electronically and on manually. Currently, I work on the Bank, with demonstrated success in emergency patient care. I am agile and responsive to dynamic patient needs and environmental conditions.

I am a personable, and enthusiastic individual with a genuine interest in meeting my full potential through working hard, building my knowledge and expanding my skillset. I flourish in busy environments, positively embracing new experiences and challenges. Making a positive difference is important to me; my supportive and empathetic nature balanced with high expectations enables me to motivate and develop those around me as well as achieve results. I am focused, highly disciplined and a completely reliable individual who can not only achieve what is required but also determine through self evaluation how to improve for the next time.

Experienced orthogeriatric rehab specialist with senior physiotherapy management skills. Focused on evidence-based practice and patient-centred care delivery, using therapeutic communication and wellbeing support for a variety of patient population groups. Committed to advancing healthcare outcomes through innovative strategies and dedicated to fostering holistic rehabilitation solutions.
Offer strong interpersonal skills and compassionate approach to patient care.

Customer-oriented professional with solid experience in customer care and business operations within dynamic environments. Strong supervisory and leadership abilities that ensures a high level of customer satisfaction. Superior interpersonal skills, both written and verbal, combined with the potential to establish rapport quickly and easily among diverse groups. Ability to implement improvement initiatives and enhancing quality, productivity, and service level measurements, while maintaining sound fiscal responsibility. Articulate communicator, skilled in communicating with all members of the organisation.

A conscientious, hard working and motivated accountant with extensive experience of client accounting (SRA), account reconciliation, payroll procedures, tax affairs and bookkeeping. Proficient in SAGE, XERO, Aderant and LEAP Software, with strong skills in month-end reporting and database management. Holding work ethics to a very high standard, have a focused attitude towards work and able to maintain a calm and professional manner at all times, even when working under pressure.

 I have a very positive attitude and am always friendly and helpful to both my colleagues and customers. I am both reliable and punctual, always ensuring I am early and ready for work. I am adaptable and able to deal with a busy working environment. I am quick to learn and willing to take on new skills. I am a team player , having played team sports since primary school. I take great pride in doing a good job by giving attention to detail and I also have a high level of numeracy. I have a great interest in health and well being and am looking to pursue a career in medicine. 

Accomplished professional with expertise in database administration, MS Office, and project scheduling. Demonstrates strong business administration skills and excels in customer relations and problem-solving. Known for remaining calm under pressure and effectively managing bilingual communications in Italian and Arabic.

Outgoing and personable student with exceptional communication skills seeking part-time holiday employment. Experienced in service and production industries, which enables excellent customer service. Proactive team player who works well in fast-paced environments requiring attention to detail and interpersonal skills.

Bilingual customer service professional supporting IB World Schools with high-quality assistance and collaborative team support, consistently delivering strong results across key performance areas and confidently navigating service systems and procedures.

With over a decade of experience in the Beauty/ Wellness Industry, I find myself inspired to return to the craft that first sparked my passion. Having built a diverse career in therapy, training, sales & account management, I am eager to reconnect with the hands on side of the industry - delivering exceptional service & reigniting the love I have forever had, within this industry.

I am an efficient and energetic warehouse operative with experience working in the retail, manufacturing, and logistics industry. I am known for my productivity ,adaptability and ability to complete tasks within timelines with the companies I have worked with . Specialize in inventory management, logistics coordination, and safety compliance which contribute to smooth warehouse operations. Skilled in using technology for inventory tracking,adept at problem-solving and time management. Excel in teamwork, communication, and, ensuring seamless collaboration and operational success.

A well-groomed 6.2” assertive individual with all the physical and mental capabilities necessary available to work immediately in the capacity of a professional driving operation. Possess extensive experience of driving people’s property, assets and exceptionally reliable. Always approached by members of the public to offer helpful assistance, advice, guidance, and information. Has over 12 years of vast experience of maintaining and achieving a high class driving in diverse range of Locations. Exudes confidence, enthusiasm, excellent communication skills and time management skills. Has a track record in complimentary leadership, management, development, and staff training motivation.

 Experienced professional with expertise in complaint management, customer service, and sales strategies, complemented by strong skills in strategic planning and team leadership. Adept at conflict resolution, staff training, and problem solving, ensuring organisational efficiency and compliance with service standards. Proficient in upselling techniques, reservation system operation, and inspection handling within restaurant settings while maintaining health and safety compliance. Committed to driving operational excellence and fostering positive customer experiences through effective leadership and innovative solutions.  Proactive and friendly leader committed to improving restaurant operations. Collaborates successfully with FOH staff and kitchen team to improve processes and elevate restaurant footfall and sales. Demonstrates exceptional conflict management skills, resolving incidents to maintain customer satisfaction and loyalty. 

Highly-motivated individual with aspirations in business creation and development. Innovative and analytical-thinking to evolve ideas and tackle obstacles successfully. Eager to build on management skills with practical commercial experience.

I am diligent, polite and professional with the ability to work on my own initiative and maintain calm under stress. I can demonstrate exceptional multitasking efficiency and patience under pressure, ensuring prompt responses in all situations. I have good communication skills and I am articulate, with a strong focus on delivering results either on my own or as part of a team.

I am excited by solving business challenges and implementing change to enable growth. I specialise in working with partners to build commercially successful relationships, most recently in the Out of Home advertising market, with some of the largest concessions in the industry. I have an extensive experience in leading private and public sector tender responses, successfully winning multi-million turnover concessions

A motivated and adaptable postgraduate in International Business Management with hands-on experience in client support and care. Known for strong communication, empathy, and a dedicated approach to service. Currently seeking full-time opportunities in administrative, marketing, or client-focused roles where I can combine my academic knowledge and real-world experience to contribute meaningfully to a dynamic team. Enthusiastic about long-term growth within people-centric organisations and always ready to learn and take on new challenges.

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively.
Friendly and approachable, with good communication skills coupled with ability work in fast-paced environments.

Reliable and proactive operations professional with experience in fast paced environments, supporting team coordination, safety standards, and smooth daily operations. Strong communicator with a customer focused mindset, confident working under pressure and helping colleagues deliver excellent service. Now seeking a Shift Lead role where I can contribute to team performance, store safety, and positive customer experiences.

Ambitious, diligent and personable individual with a strong passion for learning & client-facing job roles. Completed an industrial placement year as a People & Culture Trainee at Primark's headquarters in Dublin, Ireland. Interned for M&C Saatchi London in their World Services department. A dedicated team player with an aptitude for adapting to new environments & challenges. Currently pursuing a Client Services role in a PropTech SaaS firm.

Offering strong organisational skills and solid experience of well developed communication skills. Knowledgeable about maintaining confidentiality, client communication and performing multiple tasks at once. Keen to develop skills in legal research, document preparation and case management as a legal assistant.

 Dedicated professional with expertise in grounds inspection, pesticide use and safety, and environmental impact assessment. Demonstrates strong adaptability to seasonal changes and a commitment to high-quality standards, supported by certifications in working at height and risk assessment. Skilled in equipment handling, outdoor power tool operation, fencing, and safety awareness, with a deep understanding of local wildlife and environmental consciousness. Possesses exceptional physical fitness and stamina, ensuring consistent adherence to work ethics while maintaining safety protocols. Aims to contribute to sustainable practices within environments through meticulous attention to detail and proactive risk management. 

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