Hire Top Computer User Support Specialists
Discover verified computer-user-support-specialists professionals ready to help your business grow.
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Hardware Skills:PCs, Networking, and IBM Mainframe & AS/400 SystemsSoftware Skills:Microsoft Windows O/S and Office Suite, Adobe CS2, ATM, Dreamweaver 8.0, Dameware 3.0, Cisco VPN, VNC Viewer, Remote Desktop Connection, Windows Remote Assistance, Cisco Meeting Place, McAfee 8.5, Cisco VOIP Systems, VERITAS NetbackupTECHNICAL TRAINING:
Experienced IT specialist providing Tier-1 and Tier-2 support across secure DoD and NASA environments. Skilled in Windows/macOS administration, hardware diagnostics, system repair, and full-cycle software installation and patching. Strong in troubleshooting performance issues, root-cause analysis, and supporting enterprise peripherals. Proficient with remote tools including RDP, DameWare, and Bomgar.Solid networking foundation: TCP/IP, DNS, DHCP, VPN, and identity-related troubleshooting. Experienced in Active Directory account creation, access provisioning, password resets, and enterprise authentication workflows.Knowledgeable in DoD cybersecurity practices, DISA STIG expectations, NASA ODIN compliance, system hardening, and patch management. Maintains strict adherence to least-privilege principles and proper handling of sensitive and classified information.Works effectively with desk-side teams, network engineers, and system administrators to resolve escalations and maintain service continuity. Experienced in ITIL workflows, SLA-driven environments, and managing multiple high-priority incidents. Proficient with ServiceNow, Remedy, Microsoft Office Suite, remote management platforms, and imaging/deployment tools such as SCCM.
Related Job Titles
it techniciantechnical support representativecustomer support representativecustomer service engineercomputer support specialistservice desk team leadtechnical support engineercustomer service techniciansenior technical support analystit interncomputer support engineersoftware support specialistit analystcustomer support engineerit field support technicianproduct support specialistembedded software engineer
Top Skills for Computer User Support
Customer Service
Used in 17% of profiles
Software Installation
Used in 15% of profiles
Remote Support
Used in 12% of profiles
Technical Support
Used in 12% of profiles
Desktop Support
Used in 9% of profiles
Application Support
Used in 8% of profiles
Active Directory
Used in 7% of profiles
Teamwork And Collaboration
Used in 7% of profiles
Network Configuration
Used in 7% of profiles
Time Management
Used in 7% of profiles
Top Schools for Computer User Support
Western Governors University
Listed in 30% of profiles
Devry University
Listed in 11% of profiles
Itt Technical Institute
Listed in 11% of profiles
Year Up
Listed in 11% of profiles
American Military University
Listed in 8% of profiles
Northern Virginia Community College
Listed in 8% of profiles
American Intercontinental University
Listed in 5% of profiles
Austin Community College
Listed in 5% of profiles
Benlomond High School
Listed in 5% of profiles
Brookhaven College
Listed in 5% of profiles










