Dedicated administrative and operations professional with nearly 17 years of experience in office administration, accounting support, payroll, billing, and business operations. Detail-oriented and collaborative, I enjoy empowering others, building strong teams, and creating streamlined processes that help organizations achieve their goals. Recognized with the 2025 GEM Award for exceptional leadership, I bring integrity, professionalism, and a commitment to delivering high-quality results.
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Transitioning from law enforcement to accounting, with a focus on obtaining a B.S. in Accounting by October 2026, followed by CPA certification and an MBA. Proven analytical and problem-solving skills honed through extensive investigative work. Experience in data analysis and relationship-building enhances this ability to contribute effectively in financial environments.
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IVBW certified LVN with extensive hands‑on experience in high‑acuity and fast‑paced healthcare environments. Proven ability to perform crisis intervention, continuous patient monitoring, and rapid clinical assessment with accuracy and composure. Dedicated to evidence‑based practice, safety, and delivering compassionate, reliable care as an emerging healthcare professional committed to excellence.
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Dynamic and detail-oriented professional with extensive experience at Personify Health, excelling in time-sensitive processing and document management. Proven ability to enhance customer relationships and maintain operational efficiency. Adept at data entry accuracy and effective communication, ensuring compliance and addressing complex issues with enthusiasm and dedication.
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Dynamic Senior Customer Support Specialist with a proven track record in problem resolution and service excellence. Adept at coaching teams and fostering effective communication, driving customer satisfaction and loyalty.
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IT Support Specialist delivering efficient technical support to over 500 end users, focusing on troubleshooting hardware and software issues. Demonstrated success in project coordination and system optimization, enhancing operational efficiency and customer satisfaction in healthcare and enterprise settings.
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Operations and technical professional with extensive Army leadership experience and an active Secret Security Clearance. Led teams, supported large-scale operations, managed accountability, and inspected, tested, assembled, wired, and repaired electrical and mechanical systems with a strong focus on safety and quality.
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Dynamic professional specializing in inside sales support and technical troubleshooting, recognized for achieving a customer satisfaction rating exceeding 90%. Successfully executed strategies for automotive trade shows, boosting brand visibility and engagement. Known for effective communication and hands-on problem-solving in fast-paced environments.
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