Hire Top Support Engineer

Gabriel Olguin Martinez

Results-driven IT & Network Support Engineer experienced in configuring, maintaining, and troubleshooting enterprise network systems and servers. Cisco CCNA Academy-trained in routing, switching, and WAN technologies. Expertise in Tier 1–2 technical support and Active Directory management, utilizing ServiceNow and Remedy for effective incident resolution and optimized connectivity.

Kishore A M

Detail-oriented IT Support Engineer with strong skills in remote desktop support, network troubleshooting, and hardware troubleshooting. Committed to ensuring minimal downtime and enhancing user satisfaction through effective technical solutions.

Mohamed Ahmed Mahmoud

Electronics Engineer with over 14 years of professional experience in control systems, automation, and biomedical electronics. Skilled in circuit analysis, fault diagnosis, and biomedical equipment testing, with strong expertise in PLC systems, servo and stepper motor drives, and system optimization. Currently serving as Technical Support Engineer at Egyptian Import Office. Seeking to advance academic and research expertise through the Master of Engineering Studies in Electrical and Electronic Engineering at the University of Auckland, with a focus on Control Systems and Automation Engineering.

Arijit Chakaraborty

Detail-oriented L1 Desktop Support Engineer experienced in ticketing systems and remote support. Enhanced help desk efficiency and delivered exceptional customer service through strong troubleshooting and software installation skills. Focused on improving operational efficiency and maintaining smooth IT operations in dynamic environments.

Citlali Lali Sanchez

Detail-oriented technical support engineer with expertise in resolving complex technical issues and enhancing network security. Proficient in configuring security policies and maintaining client relationships to ensure project success and customer satisfaction.

SAGAR MAISURIYA

Results-driven IT Support Engineer experienced in remote technical support and network troubleshooting. Achieved operational efficiency through process improvements and effective communication, while delivering user support and training to enhance customer satisfaction. Demonstrated resourcefulness in problem-solving and time management, ensuring seamless technology operations and user assistance.

Zarina Hussain

Client and sales professional with 10+ years of experience in enterprise customer support, relationship management, sales, team leadership, training, and project management. Increased membership sales 60% year over year at Hand & Stone and helped the location rank among the top three in Texas for memberships sold. At Samsung, support enterprise customers including Verizon and coordinate cross-functional teams to resolve issues, manage customer needs, and support large system transitions.

Lily Tran

Customer-Centered IT Professional experienced in technology and customer relations. Resolved technical issues and enhanced user satisfaction through effective troubleshooting and problem-solving skills. Collaborated with teams to achieve results and adapt to evolving needs while delivering strong communication and technical expertise.