Hire Top Support Engineer

Gabriel Olguin Martinez

Results-driven IT & Network Support Engineer experienced in configuring, maintaining, and troubleshooting enterprise network systems and servers. Cisco CCNA Academy-trained in routing, switching, and WAN technologies. Expertise in Tier 1–2 technical support and Active Directory management, utilizing ServiceNow and Remedy for effective incident resolution and optimized connectivity.

Alfredo Ortega

Highly motivated professional with a strong work ethic and exceptional interpersonal skills, adept at taking on new challenges while working independently. Proven ability to quickly master tasks and contribute effectively to team objectives.

Citlali Lali Sanchez

Detail-oriented technical support engineer with expertise in resolving complex technical issues and enhancing network security. Proficient in configuring security policies and maintaining client relationships to ensure project success and customer satisfaction.

Zarina Hussain

Client and sales professional with 10+ years of experience in enterprise customer support, relationship management, sales, team leadership, training, and project management. Increased membership sales 60% year over year at Hand & Stone and helped the location rank among the top three in Texas for memberships sold. At Samsung, support enterprise customers including Verizon and coordinate cross-functional teams to resolve issues, manage customer needs, and support large system transitions.

Kiran Kumar Naik Kethavath

Detail-oriented server support engineer with expertise in network diagnostics, server setup, and security software deployment. Demonstrated success in troubleshooting complex issues and improving system reliability. Proven track record of enhancing operational efficiency through effective problem-solving skills.

Shayan Imran

Detail oriented Technical Support Specialist experienced in SaaS platforms and financial technology. Expertise in diagnosing software issues, analyzing logs, and troubleshooting integrations. Managed complex technical cases from investigation to resolution while collaborating with cross-functional teams. Proficient in delivering support through various channels and enhancing customer education and process efficiency.

Jacob Truman

Results-driven Solution Engineer with extensive experience delivering impactful results through effective project collaboration. Skilled in problem-solving, systems integration, and client engagement to achieve optimal outcomes. Strong communication and analytical abilities enhance contributions to high-performance teams.

VISHNU SRI

Software Test Engineer with 5 years of experience building Python-based test automation, designing functional, integration, and regression tests, and troubleshooting software and system issues across Linux/Unix and Windows environments. Strong in REST API validation, SQL, CI/CD, log analysis, root-cause analysis, defect triage, and cross-functional release support.