Networking Protocols: TCP/IP, OSPF, BGP, IGRP, EIGRPNetwork Design: LAN/WAN design, network architecture, VLAN configuration, subnettingNetwork Security: Firewalls, VPN, IDS/IPS, Security+, Cisco,Routing and Switching: Cisco routers and switches,firewallWireless Networking: Wi-Fi, Wireless Access Points, wireless network design
Hire Top Computer User Support Specialists
Discover verified computer-user-support-specialists professionals ready to help your business grow.
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Manage and troubleshoot a basic network infrastructure, using common ports and networking protocolsInstall, configure, and differentiate between common network devicesInstall and manage wired and wireless networks, adhering to standards and using modern testing toolsIdentify and troubleshoot performance and connectivity issuesActive listening
Technical Support & Operations: Technical Training & Enablement, Remote Support, Hardware Installation, System Deployments & Upgrades, Asset Management, Technical DocumentationOperating Systems & Productivity: Windows, macOS, ChromeOS, Microsoft 365, Slack, ZoomCustomer supportRemote supportSupport services
Related Job Titles
it techniciantechnical support representativecustomer support representativecustomer service engineercomputer support specialistservice desk team leadtechnical support engineercustomer service techniciansenior technical support analystit interncomputer support engineersoftware support specialistit analystcustomer support engineerit field support technicianproduct support specialistembedded software engineer
Top Skills for Computer User Support
Customer Service
Used in 17% of profiles
Software Installation
Used in 15% of profiles
Remote Support
Used in 12% of profiles
Technical Support
Used in 12% of profiles
Desktop Support
Used in 9% of profiles
Application Support
Used in 8% of profiles
Active Directory
Used in 7% of profiles
Teamwork And Collaboration
Used in 7% of profiles
Network Configuration
Used in 7% of profiles
Time Management
Used in 7% of profiles
Top Schools for Computer User Support
Western Governors University
Listed in 30% of profiles
Devry University
Listed in 11% of profiles
Itt Technical Institute
Listed in 11% of profiles
Year Up
Listed in 11% of profiles
American Military University
Listed in 8% of profiles
Northern Virginia Community College
Listed in 8% of profiles
American Intercontinental University
Listed in 5% of profiles
Austin Community College
Listed in 5% of profiles
Benlomond High School
Listed in 5% of profiles
Brookhaven College
Listed in 5% of profiles
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