Hire Top Technical Support Representative

Tonnishia Bailey

Knowledgeable and dedicated customer service professional with 20 years of extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Monique Fonville

Results-driven Senior Customer Service Representative with a proven track record in complaint resolution and quality assurance. Expertise in enhancing service delivery and mentoring teams to achieve high client satisfaction.

Mario Alberto De La Fuente

Detail-oriented Technical Support Specialist skilled in managing projects and conducting training sessions. Proven ability to resolve complex issues and deliver high customer satisfaction, with a strong background in hardware troubleshooting, network configuration, and customer support.

Rick Erickson

Account support professional with strong background in customer service, problem resolution, and account management. Known for strong collaboration skills and consistently delivering results. Adaptable, reliable, and skilled in CRM/SAP systems, communication, and multitasking in fast-paced environments. Exhibits proactive approach and commitment to maintaining high standards.

Teresa Beck

Experienced Scheduler with expertise in compliance and documentation standards. Demonstrates strong organizational skills and commitment to efficiency. Proven ability to manage multiple tasks while maintaining high-quality standards.

Natasha Huggins

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented Technical Support with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 2 and 3 support knowledge. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel. Skilled with more than 20 years of broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of building and maintaining professional relationships, training and developing staff, and managing internal and external client portfolios.

Patricia Lever

A compassionate leader and way-seer who leads through empowerment with integrity and empathy while fostering relationships and coaching others towards success and personal growth. A natural communicator who can connect with all levels of an organization, stakeholders and partners, and covey complex matters, information, legislation, policies, by-laws and procedures in a simple manner. A strategic navigator who has strong analytical skills, a capacity to identify 'niggles' for improvement, to develop solutions and guide leaders and staff through empowered engagement and change. 10+ years of communication, membership and client services experience in healthcare, wellness, marketing, broadcasting, non-profit, and government sectors. A dynamic prioritizer who enjoys wearing various hats while managing projects. Strong critical thinker with demonstrated ability to leverage data, and draw meaningful conclusions and recommendations. A collaborative value-based team player who has demonstrated curiosity and life-long learning motivation.

Rupesh Mahajan

GROUP MANAGER - TECHNICAL SUPPORT Dedicated and results-driven Customer Support & Services (CSS) leader with over 17+ years of experience in fast-growing global support operations. Committed to exceeding customer satisfaction and driving exceptional customer experiences. Skilled in managing large teams to surpass operational performance goals and developing talent-nurturing programs that foster accomplished leaders and Support Engineers. Demonstrated success in collaborating with cross-functional teams to improve customer experience and deliver business results.