On-Site Customer Support RepresentativeCustomer Service RepresentativeLogistice Readiness Officer
Motion IndustriesUnited States Air Force
Webster UniversityMissouri State University
Kansas City, MO
Driven professional with a robust background in logistics and customer support, notably with Motion Industries and the United States Air Force. Excelled in managing inventory and coordinating critical airlift efforts, showcasing strong data management and customer service excellence. Proven track record of enhancing operational efficiency and customer success.
TOP SKILLS
Report generationCustomer success managementData managementCustomer service excellence
Well-qualified technical product support specialist with positive and friendly demeanor. Previous team lead and managerial experience in multiple industries. Effective communication skills, strong attention to detail, with a history of taking on time-sensitive and challenging tasks.
TOP SKILLS
Proficiency in ipv, gcs, and imperial pingProficiency in word, excel, outlook, chrome, microsoft edge, and microsoft teamsProficiency in imperial tiny term, sap portal, global talent excellence and imperial supplies website/applicationTen plus years in automotive and heavy-duty vehicle markets dealing with in person and remote customers.
Customer Technical Training Specialist – Support Engineering – (6SGVI4)Engineering Multi-Skill Leader – Workforce Strategy – (6C1KMK)Product Support Program Manager – F/A-18F, EA-18G, T45, & MQ-25A – (6SVBMK)Customer Technical Training Specialist – F/A-18E/F, EA-18G & MQ-25A Lead – (6SGVI4)F-15E/K/SG/SA/QA Logistics Engineering – (6SGDI2)Flight Operations Mechanic – F/A-18E/F, EA-18G, F-15 & T-7APlane Captain, Aviation Ordnanceman, & Avionics Electronics Technician - F/A-18F Super Hornets
The Boeing CompanyUnited States Navy
Maryville University in Saint LouisLindenwood University
Saint Charles
Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
TOP SKILLS
Project managementDetail-orientedStrategic planningProcess improvementTeam leadership and direction
Technical Representative ManagerTechnical Support Representative 2Service Worker 1Water TechnicianComcast: Cable Installer and Repair TechnicianDelivery DriverSecurity OfficerTechnical Support / Service Technician
TECHY by Dr Phone FixCity Of TamaracHydromax UsaCypress CommunicationCity FurnitureWestmoreland SecurityThe Answer Group
Atlantic Technical Center
Delray Beach, Usa
Skilled IT professional with robust experience in providing technical support and troubleshooting. Adept at resolving hardware and software issues and ensuring seamless system operations. Strong focus on team collaboration and delivering results, reliable and flexible with changing needs. Expertise in network configuration, customer service, and problem-solving.
TOP SKILLS
Microsoft office specialist (mos) expertTicket support system managementTechnical troubleshootingApplication supportIt documentation
Technical Support LeadTechnical Support EngineerTechnical Account ManagerInside Sales EngineerGeek Squad Counterintelligence AgentDigital Imaging Associate / SupervisorBarista
Synology America CorpQuest SoftwareBest BuyStarbucks
ITT Technical Institute
Fairfax
Strategic Solutions Architect and Global Support Leader with 10+ years of experience specializing in enterprise data resilience and Federal/TAA-compliant storage ecosystems. Proven expertise in scaling international support operations, having transitioned and managed global teams of 15+ agents to achieve 24/7 service autonomy. Recognized by executive leadership for driving regional market growth through technical workshops and maintaining nearly 100% service continuity across complex, high-security infrastructure environments.
Technical support professional with strong track record in resolving complex technical issues and leading support teams. Known for results-driven approach and commitment to team collaboration. Adaptable and reliable, with focus on customer satisfaction and technical proficiency.
Global Platform Owner (DevSecOps, Test Automation, Salesforce, L2 support & Technical Release Management)Platform, Capabilities & Automation-Global Test and Release Automation (DevSecOps)-Product Lead /Cloud Release Management LeadCloud Transformation- App Assessment & Wave planning Workstream Lead (Additional role)Global Release Management (DevOps) LeadRELEASE & CHANGE MANAGER / Managing Consultant / IT SERVICE DELIVERY MANAGERRELEASE /IMPLEMENTATION MANAGERASSISTANT MANAGERI&C ENGINEER
AXAXL IX CATLINAXAXL /XL CATLINSOGETI UK (CAPGEMINI S.A.)Infosys LimitedIdea Cellular Ltd.Reliance Infocomm Ltd
SRKNEC
London, London
Dynamic Global Platform Owner at AXA XL with expertise in DevSecOps and test automation. Proven track record in driving digital transformation and enhancing operational efficiency, achieving a 40% reduction in deployment duration. Strong leadership skills complemented by proficiency in Salesforce and cloud migration strategies, fostering innovation and team collaboration.
TOP SKILLS
Test automationDevsecopsSalesforce and oracle databaseApi integrationCloud migration
Accomplished Management Analyst at the Social Security Administration Office of Hearings Operations, renowned for enhancing operational efficiency and procurement processes. Expert in data analysis and IT support, I excel in teamwork, problem-solving, and leadership, significantly improving payment systems and policy compliance. My initiatives have streamlined contractor payments and purchasing, fostering organizational growth and service excellence.
Accomplished Contracting Officer Technical Representative. Experienced with contracts and compliance. Utilize strong organizational skills to oversee contracts. Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Collaborate on special projects as assigned by leadership, contributing research findings and effective presentation using electronic applications and resources
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Complete work assignments electronically using SSA system programs and Microsoft Office applications (Excel, Word, OneNote, PowerPoint).
Communicate with colleagues electronically using Skype, MS Teams, E-mail and telephone.
Extensive Computer Experience - Microsoft Office applications (Word, Excel, PowerPoint, OneNote; Microsoft SharePoint web application; Internet (Search Engines), AutoCAD
TOP SKILLS
Teamwork and collaborationProblem-solvingTime managementAttention to detailMultitasking
Claims Technical Support ManagerClaims Technical Support SupervisorSenior Claim AssistantClaims AssistantClaim AssistantUnderwriting Assistant / Claim Assistant
RSUI-AtlantaRSUIUni-Ter UnderwritingThe Home Insurance Company/Risk Enterprise Management
Point UniversityMercer University
Marietta, GA
To obtain a position in a professional environment where I may utilize my knowledge and experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
TOP SKILLS
Microsoft wordExcelMicrosoft teamsImage rightPowerpoint
